Quality Inn & Suites West Monroe

Hotels
•
Quality Inn
6.8 (457 reviews)
503 Constitution Drive , West Monroe , US
+1 318-737-2371

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location / easy to find
Helpful and friendly staff (named employees praised)
Breakfast described as good/very good/great
Spacious rooms and comfortable beds mentioned by some
Handicap parking available
Cons:
Serious cleanliness issues: blood on sheets, bed bugs, dirty bathrooms, underwear left in room
Old, dingy towels and worn linens
Elevators frequently out of order (hard to access upper floors)
Pool/amenities closed or broken (pool closed, ice/drink machines out)
Overpriced for the condition of the property
Broken mattresses/springs and lack of pillows/comforters
Maintenance problems throughout (brown water reported, humid halls, need for renovation)
Lack of luggage carts; employee blocking unloading area

Categories

Cleanliness
2.5
Strongly negative across multiple reviews: dirty rooms, blood on sheets, underwear left in rooms, bed bugs reported, stained and dingy towels.
Service
9.9
Generally praised staff in several reviews (named staff like Savanna and Jake, front desk agent who accommodated requests); isolated service issues (employee blocking front door) noted but overall staff described as helpful and friendly.
Location
9.5
Frequently listed as a pro: convenient, easy to find, and noted good handicap parking.
Room Quality
6.5
Mixed reports: some guests praised large rooms and comfortable beds, while many reported old/dingy rooms, broken mattresses/springs, small pillows and other defects.
Amenities
5.5
Multiple amenity failures noted: elevators frequently out of service, pool closed, broken ice/drink machines, lack of luggage carts; breakfast available but other amenities unreliable.
Value for Money
4
Consistently described as overpriced for the condition of the property; several guests felt rate did not match quality.
Food and Beverage
8.5
Breakfast was repeatedly called good/very good/great and coffee noted as hot; drink machine issues mentioned separately.
Overall Experience
8
Mixed overall: repeated cleanliness and maintenance failures weighed down stays, but helpful staff and decent breakfast led some guests to call stays passable or good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Quality Inn & Suites West Monroe is conveniently situated off Interstate 20, just a stone's throw away from the Ike Hamilton Expo Center.

Comfortable Accommodations
Each room is equipped with modern amenities such as Cable TV, coffee machine, microwave, and refrigerator, ensuring a comfortable stay. The private bathrooms feature a bath or shower, along with a hairdryer for added convenience.

Business-Friendly Services
The hotel offers free WiFi, parking, a business center, and access to a copy machine, catering to the needs of business travelers. Additionally, guest laundry facilities are available on-site.

Experience comfort and convenience at Quality Inn & Suites West Monroe. Book your stay now for a memorable visit.

Important information:

The first floor and breakfast area is currently under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 457 reviews
Cleanliness: 2.5
Service: 9.9
Location: 9.5
Room Quality: 6.5
Amenities: 5.5
Value for Money: 4
Food and Beverage: 8.5
Overall Experience: 8
N
Nabeel • solo_traveller • us
1
Cons:

The hotel was unclean. The bed sheets and towels were very old, the bathroom was not clean, and the mattress had bed bugs. Compared to everything, the price was way too expensive.

2026-10-28 • via Nuitee
L
Leesa • family_with_children • us
10
Pros:

Location, room was large comfortable and easy to move around in. Beds were awesome.

Cons:

A little bit warm

2026-10-26 • via Nuitee
M
Michael • couple • us
10
Pros:

Easy to find. Lots of handicap parking!

Cons:

Pool closed Labor Day but it was 80 + degrees outside. Would have liked to use.

2026-10-24 • via Nuitee
K
Kevin • solo_traveller • us
5
Fair. Couldn’t sleep comfortably because of the faulty air conditioning.
Cons:

Air conditioner didn’t work properly..

2026-10-12 • via Nuitee
J
Jeannette • couple • us
9
Overall good stay. Will be
Cons:

The pillows were small. The bed did hurt my back.

2026-10-12 • via Nuitee
J
Jennifer • couple • us
9
2026-10-09 • via Nuitee
C
Cristie Massey • solo_traveller • us
8
Pros:

Na

Cons:

Na

2026-10-07 • via Nuitee
H
Hannah • solo_traveller • us
4
Pros:

The pool

Cons:

I got checked into a dirty room with underwear in the middle of the floor in the entryway

2026-09-15 • via Nuitee
K
Kathy • couple • us
3
Pros:

Convenience

Cons:

Employee parked at front door the entire day which should be for unloading luggage. It was there when we checked in and the next day.
No carts when we arrived or checked out.

2026-09-07 • via Nuitee
O
Oats • solo_traveller • us
10
2026-09-05 • via Nuitee
E
Erik • couple • us
10
It was very nice. Breakfast was great. People were excellent the lack of towels and a drink machine that didn’t work wit
Pros:

The people are awesome

Cons:

Not enough pillows or towels

2026-09-03 • via Nuitee
S
Sherrie • couple • us
9
Our stay was excellent
Pros:

Breakfast was very good.

2026-09-01 • via Nuitee
L
Lowell • extended_group • us
2
Bad experience not staying at another one and they did not offer to refund my money.
Pros:

Location

Cons:

Blood on sheets in firs room and the second room floor was dirty and bed was not made completely. Will not be staying at another quality in.

2026-08-06 • via Nuitee
L
Lynn • solo_traveller • us
10
2026-08-03 • via Nuitee
R
Ranada • couple • us
10
2026-07-24 • via Nuitee
R
Ranada • couple • us
10
2026-07-20 • via Nuitee
R
Ranada • couple • us
8
2026-07-20 • via Nuitee
M
María Alejandra • solo_traveller • us
4
Pros:

I didn't like at all

Cons:

Was overpriced, everything is old , dingy towels, need a lot of maintenance

2026-07-16 • via Nuitee
S
Shalundria • couple • us
1
I should've went to the site and read the reviews vs a third party.
Pros:

Cable

Cons:

The halls were hot and humid, the elevator was out of order and has been for a while, water is brown, place needs to be closed for updates.

2026-07-09 • via Nuitee
X
Xiaoling • solo_traveller • us
6
Cons:

Too costly for what it was. Old facility. Needs rehab. Elevator did not work, broken ice machine, etc.

2026-07-06 • via Nuitee