Country Inn & Suites by Radisson, Cookeville, TN

Hotels
Country Inn & Suites by Radisson Americas
8.8 (1597 reviews)
1151 South Jefferson Avenue , Cookeville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Food quality inconsistencies

Categories

Cleanliness
8.01
Several reviews indicated issues, including bugs and black mold.
Service
9.48
Staff was described as friendly and accommodating.
Location
9.52
Location was frequently mentioned as convenient.
Room Quality
8.97
Rooms were generally comfortable, although some mentions of issues.
Amenities
9
Amenities were adequate, with some positive mentions of breakfast.
Value for Money
8.96
Hotel considered reasonably priced for the offered services.
Food and Beverage
7.51
Breakfast quality was noted as disappointing at times.
Overall Experience
8.98
Overall experience was positive despite some negative mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:52

Property Description

Convenient Location
Situated just 3.2 km south of Cookeville city centre, Tennessee, our hotel is easily accessible from Interstate 40, making it a perfect choice for travelers.

Fantastic Amenities
Enjoy our outdoor pool, fitness centre, and free property-wide WiFi during your stay. Each guest room is equipped with modern conveniences like a refrigerator, microwave, and flat-screen TV.

Delightful Extras
Start your day with a complimentary continental breakfast, and grab some free cookies at the front desk. Our pet-friendly hotel also offers laundry facilities for your convenience.

Book your stay at Country Inn & Suites Cookeville now to experience comfort and convenience during your visit to Tennessee!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Guest Reviews

8.8
Based on 1597 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 8.98
S
samantha couple us
5
2026-08-15 via Nuitee
E
Edwin solo_traveller us
1
2026-08-10 via Nuitee
K
Karen couple us
7
It was good
Pros:

The accessible bathroom was great
Breakfast was great

Cons:

Man at desk was not helpful or cared about what I asked about

2026-08-10 via Nuitee
D
Debora family_with_children us
1
Would not recommend due to mold and dust
Cons:

Clean the place up the whole place smells damp and smells like mold, mold spots on ceilings dust and dirt everywhere

2026-08-08 via Nuitee
M
Marcella solo_traveller it
7
2026-08-07 via Nuitee
P
Paula solo_traveller us
3
2026-08-06 via Nuitee
J
John E. Grenn solo_traveller us
8
Cookeville lodging
Pros:

Great location and a really good breakfast. The place is fairly quiet as well. This hotel has potential after some renovations. They are working on it.

Cons:

A dated room with a few small cosmetic issues.

2026-08-06 via Nuitee
A
amanda couple us
1
Cons:

I booked a king room with a spa and was made aware upon arrival that they didn’t have any king rooms with spa available anymore

2026-08-06 via Nuitee
P
Philisa couple us
10
Great
Pros:

Staff

Cons:

Nothing

2026-08-04 via Nuitee
M
Mentz solo_traveller us
10
2026-08-02 via Nuitee
S
sinaaghaie Couples
2
Overcrowded, Dirty, and Poorly Managed
Pros:

I stayed at this hotel for one night, and it was by far my worst hotel experience. I’ve been on the road for a long time and have stayed at many hotels, so I believe I can judge this experience fairly.

First, the hotel was extremely crowded and was probably hosting an event beyond its capacity. There was no available parking, and we were told to park in the AMC parking lot instead.

The carpet was disgusting (see photo). There was no shower gel or shampoo in the room, and there weren’t enough towels for two people. We had to go downstairs to the reception desk to pick up the missing items ourselves.

Breakfast was also very crowded, and the food did not seem sanitary. I even spotted a bug in the bread area.

I honestly don’t know how this hotel has such a high rating. Maybe other guests had different expectations or a different experience than we did. Even the photos online do not reflect the actual condition of the hotel.

Overall, this hotel was not worth the money at all. I’ve had much better experiences with other hotels in this hotel chain, so this stay was very disappointing. A total waste of money.

2026-08-01 via Tripadvisor
K
kengI1737VP Family
10
Good stay
Pros:

I had a nice stay at the Country Inn & Suites. The staff was very welcoming, and the check-in process was quick. My room was clean and comfortable, though I wish it had a bit more lighting. The breakfast was satisfying, and I loved the fresh fruit. Would recommend it for a short stay.

2026-07-31 via Tripadvisor
D
Daniela couple us
2
2026-07-25 via Nuitee
M
Melvyn couple us
8
2026-07-23 via Nuitee
M
Mara couple us
6
Not worth how much it was stayed in nicer for less it was decent nothing special and the bedding was dirty
Pros:

Kinda creepy

Cons:

Bad lighting

2026-07-23 via Nuitee
B
Brooke solo_traveller us
1
Pros:

The location was the only good thing.

Cons:

The guy working the front desk was just plain rude & unhelpful. He made us feel like it was a burden to talk to us. And when we had an issue with our room he got so defensive & did not make us feel welcome.
We were not informed that there was renovations happening. And when we found a 4ft puddle in our room (we were not warned at the desk), we were told to just deal & put towels on it because there's nothing to be done. It was apparently an hvac problem & so once we would turn on the a/c the puddle would be bigger. It was so bad that we left & went to another hotel to sleep in.

2026-07-21 via Nuitee
.
.lawrence solo_traveller us
8
2026-07-16 via Nuitee
S
Scarlett family_with_children us
5
Not the best, but not the worst.
Pros:

The price was affordable. Good location. Front desk lady was nice

Cons:

Room felt damp. There were a few moldy looking spots on the wall and ceiling. Found 1 ant crawling on ac unit and 2-3, what seemed to be mouse droppings.

2026-07-15 via Nuitee
J
james solo_traveller us
7
2026-07-13 via Nuitee
S
Sandy extended_group us
9
Great.
Pros:

Under renovation. Staff was upfront about the working hours during the renovation period. Even under renovation the place was very clean (except the hallway carpets…VERY stained and filthy. Here’s hoping this is part of the renovations)

Cons:

TV didn’t work in one of our rooms and we had to wait about bit until the guy could change it out. He stated he was the only one working.

2026-07-13 via Nuitee