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Facilities
Property facilities
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Full-service spa
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Fitness facilities
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Concierge service
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Fitness facilities
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Television in common areas
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Safe-deposit box at front desk
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Full-service spa
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Smoke-free property
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Billiards or pool table
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Tours/ticket assistance
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Conference center
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Snack bar/deli
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Free self parking
Review Highlights
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Property Description
Indulge at the Full-Service Spa
Immerse yourself in relaxation at the full-service spa offered by The Silvertips. Unwind and rejuvenate in a tranquil setting, perfect for pampering yourself during your stay.
Delight in Local Cuisine and Room Service
Savor the flavors of the region at the hotel's restaurant, specializing in local cuisine. For a more private dining experience, take advantage of the convenient room service available during limited hours.
Convenient Amenities and Services
Benefit from the business center, dry cleaning/laundry services, and 24-hour front desk provided by The Silvertips. Enjoy complimentary wireless internet access, LED televisions, and rainfall showerheads, all designed to enhance your stay.
Plan your retreat at The Silvertips in Kothamangalam now to experience these luxurious offerings and more.
- Only registered guests are allowed in the guestrooms.
Property Policies
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Pets
Pets not allowed
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General
Social distancing measures are in place
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General
Professional property host/manager
Location
Guest Reviews
Very bad service
I travel frequently for work and have stayed in countless hotels, but this was hands down the worst guest experience I’ve ever had.
From the outset, the service was shockingly poor. Staff were consistently rude, unhelpful, and dismissive.
My infant was often woken up in the mornings because the housekeeping staff would be shouting and laughing in the corridors could be heard inside the rooms loudly through closed doors.
I was also double charged for breakfast (once by the hotel and once via Expedia) and despite multiple daily followups, neither party is taking responsibility. Both continue to blame each other, and I have yet to receive a resolution or refund.
What truly crossed the line, however, was the behavior of the hotel’s security guard. While waiting to load heavy luggage into a cab (with my infant asleep in my arms) we politely asked him for the gate to be opened for easier access. Not only did he refuse, but he also refused to inform the cab driver that he would not open the gate for him and that he has to use another route and gate. When we pointed out that it was rude of him not to inform the drivers this, he began swearing at my elderly mother. His behaviour was aggressive, disrespectful and completely unacceptable!!
This hotel is absolutely undeserving of its four star rating. The attitude of the staff, the lack of accountability, and the complete disregard for guest comfort make it a place I would never recommend to anyone. Avoid at all costs.
I booked with included breakfast. But both days they didn’t give the breakfast. It’s my first time bad experience with expedia. Very much disappointed.
Loved that we saw no other tourists here and in the city walking around. The staff were great and this hotel was well priced as a stopgap between Thekaddey and Kochin.
We stayed here to be close to visit the Bird Sanctuary.
Walking around town was fascinating and lots of stores giving a glimpse into every day life of locals.
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