Cozrum Homes Citi Town

Hotels
5.9 (30 reviews)
19 Nguyễn Thị Minh Khai , Ho Chi Minh City , vn

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
Key access
See all facilities

Review Highlights

Pros:
Responsive staff
Good price
Cons:
Noise issues
Access difficulties

Categories

Cleanliness
3.9
Noise from water pump affected overall cleanliness perception.
Service
6.9
Staff was responsive, but issues with access were reported.
Location
5.9
Difficulties with accessing the location due to stairs.
Room Quality
3.4
Significant noise issues reported from the room.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
6.9
Good price, but noise issues affect value perception.
Food and Beverage
7.4
Standard quality for this hotel tier.
Overall Experience
4.4
Stayed due to value, but overall experience was marred by noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:11

Property Description

Central Location in Ho Chi Minh City
Located in the heart of Ho Chi Minh City, Cozrum Homes Citi Town offers a convenient stay just steps away from major attractions such as Vietnam History Museum and Diamond Plaza.

Modern Amenities for Comfort
Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and fully equipped kitchens. Relax in our walk-in showers and enjoy the convenience of express check-in and check-out services.

Exploration Made Easy
With popular landmarks like Saigon Notre Dame Cathedral and Reunification Palace nearby, guests can easily immerse themselves in the city's rich culture. Take advantage of our bicycle rental service to explore the vibrant streets of Ho Chi Minh City.

Book your stay at Cozrum Homes Citi Town for a memorable and convenient experience in Ho Chi Minh City.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 30 reviews
Cleanliness: 3.9
Service: 6.9
Location: 5.9
Room Quality: 3.4
Amenities: 8.4
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 4.4
T
Thu Thuy extended_group vn
5
Pros:

Thuận tiện gần trung tâm. Khá sạch sẽ

Cons:

Tiếng ồn lớn làm phiền cả ngày lẫn đêm.Báo nhân viên k khắc phục

2026-02-23 via Nuitee
Étienne morneau family_with_children ca
10
2026-01-24 via Nuitee
N
NguyenNhanTuan solo_traveller vn
9
It is OK
Pros:

It is in the center area. It is very convenient to find place to eat. It is ease to go for coffee near by. It is close to Ho Chi Minh City center.

Cons:

The toilet is with water spreading out. Stair is high with steep steps. Demands in improvement of guide to access to facility. Entrance is slope with no steps.

2026-01-19 via Nuitee
P
Phú solo_traveller vn
5
2026-01-19 via Nuitee
couple us
1
2026-01-05 via Nuitee
K
kieu extended_group vn
2
quá tệ
Cons:

Phòng ngủ có tiếng ồn của thiết bị lớn không ngủ được

2025-12-08 via Nuitee
D
Diego
4
Pros:

Agradezco el hospedaje en este lugar sin embargo no volvería ya que es muy ruidoso el lugar y casi no se puede descansar. Hay que subir varias escaleras con las maletas y no hay ascensor.

Tiene buen precio, es económico.

Gracias.

2025-11-05 via Nuitee
N
NGUYEN solo_traveller vn
8
2025-10-29 via Nuitee
M
Mary Grace Cayetano family_with_children ph
3
Read the reviews before booking
Pros:

Staff was responsive

Cons:

Passage was very difficult especially if you have luggage or have reduced mobility. There was water leaking from behind the fridge

2025-10-18 via Nuitee
B
Bryan
2
Pros:

No responses, no show to get access. Had to find last minute arrangements elsewhere.

2025-09-30 via Nuitee
K
Konstantin couple am
5
2025-08-16 via Nuitee
D
Daria couple ru
3
I don’t recommend this place
Cons:

There was a terrible noise from the water pump. We couldn’t sleep at all. Whoever turned on the tap, the noise would start every time.

2025-08-01 via Nuitee
L
Le review category business travellers vn
2
Very poor
2025-06-02 via Nuitee
T
Thánh review category business travellers vn
3
Poor
Pros:

Location

Cons:

I booked a room for my dad. This location does not have any staff. They did not disclose this info when booking. My dad didnt know how to enter the room, how to check out, etc.

2025-01-26 via Nuitee
B
Brian young couple au
1
I would never stay at a Cozrum property again.
Pros:

Hotel did not serve breakfast

Cons:

The room was filthy.
Hairs in bed, dirty floor, spider webs throughout room, dirty linen, access to rooms was via basement carpark/sanitation room only, unable to make payments on-site, housekeeping staff were extremely rude

2024-04-29 via Nuitee
B
Brian solo traveller au
1
Do not stay at Cozrum
Pros:

Nothing. Location was only fair.

Cons:

Rooms were filthy.
Threadbare linen.
Air conditioning was not working even after alleged repair.
Company unable to take payment online by credit card.
Had to go to Cozrum head office to make payment in person.
Kitchen utensils were dirty
Spider webs through out room.
Chewing gum stuck on floor.
Refrigerator was not cold.
Black hairs in bed and in vanity bowl

2024-04-27 via Nuitee
A
Aung family with young children mm
9
Superb
2024-03-02 via Nuitee
H
Hatem family with young children eg
9
Superb
2023-11-18 via Nuitee
J
Jane young couple gb
1
Didn't happen
Pros:

Nothing our booking was cancelled before we arrived and we were not informed! It took a very long time to find the property and when we did another long time to contact the property. There is no reception thankfully the book shop at the location was very helpful but we were still left to look for somewhere to stay on our first night in the city after travelling from the UK and having never been to Vietnam before. It was a dreadful experience.

Cons:

Everything

2023-10-01 via Nuitee
N
Nguyen family with young children vn
6
Pleasant
2023-05-09 via Nuitee