Hotel Castillo Benidorm

Hotels
9.6 (2388 reviews)
11 Calle Marqués de Comillas , Benidorm , es

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent Service
Clean and Comfy Rooms
Cons:
Hard pillows
Low breakfast variety

Categories

Cleanliness
9.74
The hotel is described as very clean and spotless in multiple reviews.
Service
9.99
Guests frequently mention excellent service and helpful staff, particularly highlighting Maria's exceptional attention.
Location
9.75
The hotel is praised for its perfect location for accessing the old town and nearby attractions.
Room Quality
9.5
Rooms are described as spacious, comfy, and well-maintained.
Amenities
9.23
Amenities such as 24-hour drinks and snacks are appreciated, but some guests noted minor shortcomings.
Value for Money
9.19
The pricing is considered very reasonable for the quality of service and experience provided.
Food and Beverage
9.44
The breakfast received positive feedback for its quality and variety, despite some mentioning a desire for more options.
Overall Experience
9.99
Overall guest sentiment is extremely positive, with many indicating a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:11

Property Description

Central Location
Hotel Castillo Benidorm is perfectly situated in the heart of Benidorm, just steps away from Poniente Beach and other popular attractions like Mal Pas Beach and Levante Beach.

Modern Amenities
Each room at our 1-star hotel is designed for your comfort, featuring air conditioning, a flat-screen TV, and a private balcony with a city view. Stay connected with free WiFi and enjoy the convenience of a fridge in every unit.

Nearby Attractions
Explore the city with ease as our hotel is close to iconic landmarks such as the Church of San Jaime and Santa Ana, Plaza Mayor Square, and Aiguera Park. The Alicante–Elche Miguel Hernández Airport is also conveniently located just 60 km away.

Book your stay at Hotel Castillo Benidorm now for an unforgettable experience in Benidorm!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2388 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.5
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.44
Overall Experience: 9.99
K
Kevin • extended_group • gb
10
2026-04-18 • via Nuitee
S
Sevara • solo_traveller • se
10
Pros:

Personalen, frukosten, rummet, kuddar är bekvämt, handdukar var nya, nära till allt bra pris 10 /10.

2026-04-18 • via Nuitee
L
luciagym • solo_traveller • es
10
Descubrimiento para volver
Pros:

Recomendable 100% si quieres una muy buena atención, María excepcional y las instalaciones muy cuidadas y limpias.

Cons:

Nada

2026-04-17 • via Nuitee
F
Fabienne • solo_traveller • fr
9
Pros:

Le personnel très accueillant et accessible le petit déjeuner Extra la propreté exceptionnelle. La place de parking J y retournerais avec joie

Cons:

Rien

2026-04-14 • via Nuitee
S
Sergio • couple • it
10
Pros:

Accoglienza del personale, posizione, colazione

Cons:

Nulla

2026-04-14 • via Nuitee
E
Esther • solo_traveller • es
10
2026-04-13 • via Nuitee
D
Daniele • solo_traveller • it
10
Pros:

Tutto, la disponibilità di Maria

2026-04-12 • via Nuitee
B
Borges • couple • pt
10
2026-04-11 • via Nuitee
V
Valentina Giulia • couple • ch
10
Pros:

Stanza confertevole e completa di tutto. Letto comodo, bagno spazioso e balconcino con tavolo, sedie e stendino. Il piccolo frigo in camera è stato molto apprezzato!

I signori sono stati sempre gentili e disponibili. Un apprezzamento speciale va alla colazione: degna di un 5 stelle vista la varietà e la qualità! Abbiamo avuto la possibilità di parcheggiare in un garage coperto e a poca distanza dall’hotel.

A disposizione degli ospiti della struttura c’erano ombrelloni, sedie per il mare così come acqua, caffè e tè in modo illimitato.

Abbiamo trascorso un piacevolissimo soggiorno a pochi passi dal mare e dal centro città. Assolutamente consigliato!

2026-04-11 • via Nuitee
J
Johannes • solo_traveller • nl
10
Aanrader!!!
Pros:

Vlak bij oude centrum en fantastische aardig personeel speciaal Maria José !! super ontbijt en goedkope parking vlakbij👌👍👍

Cons:

niets!!!

2026-04-10 • via Nuitee
S
Sarah • couple • gb
9
Great value for money. Very happy to return.
Pros:

The hotel was in a great location near the beaches and old town. The staff were very welcoming. The room was very comfortable, clean and well resourced. The breakfast was very tasty and the staff were very attentive.

Cons:

Nothing.

2026-04-10 • via Nuitee
B
Bradea • couple • fr
10
2026-04-10 • via Nuitee
M
MARGARITA • couple • es
10
2026-04-10 • via Nuitee
I
Iñaki • couple • es
10
2026-04-10 • via Nuitee
I
Iraida • couple • ro
10
2026-04-09 • via Nuitee
G
Gimena • couple • ar
10
Pros:

La excelente atención de Maria, la limpieza y el balcón que había en la habitación porque se podía fumar alli

2026-04-09 • via Nuitee
G
Gerald • solo_traveller • fr
8
Pros:

On se sent comme à la maison, c’est très rare.

2026-04-09 • via Nuitee
O
Ortega Vera • couple • es
10
Perfecto, céntrico y cómodo
Pros:

El lugar muy limpio y ordenado , demasiado cómodo y la atención de la recepción de Maria fue la mejor que pudimos haber tenido, prometemos volver!

2026-04-08 • via Nuitee
S
Sacri • couple • es
10
Excelente.
Pros:

Es Mi segunda vez que me hospedo en el hotel y volveré hacerlo, me encanta el trato del personal la atención y la amabilidad. Sobre todo de María, magnífica profesional.
Todo lo que necesitas te lo garantizan , el.coche fantastico el garaje, y que decir de los cafés y el agua a todas horas del día.
Muchas gracias por hacer la estancia tan agradable.

2026-04-06 • via Nuitee
M
Mari • couple • es
10
Pros:

La atencion tan familiar , Maria es muy servicial y muy cercana , bueno en general todo

2026-04-06 • via Nuitee