Hotel Castillo Benidorm

Hotels
9.6 (2269 reviews)
11 Calle Marqués de Comillas , Benidorm , es

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent Service
Clean and Comfy Rooms
Cons:
Hard pillows
Low breakfast variety

Categories

Cleanliness
9.74
The hotel is described as very clean and spotless in multiple reviews.
Service
9.99
Guests frequently mention excellent service and helpful staff, particularly highlighting Maria's exceptional attention.
Location
9.75
The hotel is praised for its perfect location for accessing the old town and nearby attractions.
Room Quality
9.5
Rooms are described as spacious, comfy, and well-maintained.
Amenities
9.23
Amenities such as 24-hour drinks and snacks are appreciated, but some guests noted minor shortcomings.
Value for Money
9.19
The pricing is considered very reasonable for the quality of service and experience provided.
Food and Beverage
9.44
The breakfast received positive feedback for its quality and variety, despite some mentioning a desire for more options.
Overall Experience
9.99
Overall guest sentiment is extremely positive, with many indicating a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:11

Property Description

Central Location
Hotel Castillo Benidorm is perfectly situated in the heart of Benidorm, just steps away from Poniente Beach and other popular attractions like Mal Pas Beach and Levante Beach.

Modern Amenities
Each room at our 1-star hotel is designed for your comfort, featuring air conditioning, a flat-screen TV, and a private balcony with a city view. Stay connected with free WiFi and enjoy the convenience of a fridge in every unit.

Nearby Attractions
Explore the city with ease as our hotel is close to iconic landmarks such as the Church of San Jaime and Santa Ana, Plaza Mayor Square, and Aiguera Park. The Alicante–Elche Miguel Hernández Airport is also conveniently located just 60 km away.

Book your stay at Hotel Castillo Benidorm now for an unforgettable experience in Benidorm!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2269 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.5
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.44
Overall Experience: 9.99
J
Jamie • couple • gb
10
Perfect
Pros:

Great little hotel.
Breakfast was lovely.
Maria was even lovelier 😂

Cons:

Nothing

2026-03-21 • via Nuitee
A
alexandra • couple • ro
9
2026-03-20 • via Nuitee
A
Alvaro • extended_group • es
9
2026-03-19 • via Nuitee
A
Angelina • couple • es
10
Pros:

La ubicación, la cama, el personal

2026-03-19 • via Nuitee
F
Frank • couple • nl
9
Zeer goede ontvangst door Maria zeer goed ontbijt
Pros:

Zeer vriendelijk personeel

Cons:

Niets

2026-03-19 • via Nuitee
M
Manuel • solo_traveller • es
10
Ubicación perfecta+atención inmejorable=Experiencia INCREÍBLE😜
Pros:

El trato de Maria(recepcion)😍

Cons:

No poder quedarme mas dias🤭

2026-03-19 • via Nuitee
Ветров • couple • ua
10
2026-03-19 • via Nuitee
D
Dani • solo_traveller • es
8
Pros:

El alojamiento en general y la suoeratencion de Maria que prepara un desayuno excelente

2026-03-19 • via Nuitee
A
Amy • couple • gb
10
Excellent hotel, great location and the best staff, especially Maria on reception. Perfecto
Pros:

We had the most fabulous welcome by Maria who couldn't have been more helpful.

We will definitely return to this hotel.

Cons:

Everything. We got such a warm welcome and the hotel was lovely.

2026-03-19 • via Nuitee
R
Rosali • couple • qa
10
Pros:

Excelente personal, María la mejor. Hotel muy bien ubicado, a dos cuadras de la plaza. Habitaciones amplias y limpias. Desayuno bien completo sin límites de repeticiones. Tiene parqueo pagado que se agradece muchísimo. 10/10

2026-03-18 • via Nuitee
C
Carmen • couple • ro
10
A fost un sejur minunat. Multumesc Maria pentru tot.
Pros:

Totul.

2026-03-18 • via Nuitee
E
Esther • solo_traveller • es
10
Pros:

El personal hace que la estancia sea muy agradable. En especial María.
El hotel está cerca de todo.
El desayuno muy completo, con productos ibéricos y zumo recién exprimido.

2026-03-18 • via Nuitee
C
Carol • extended_group • es
10
Excellent value for money a great find. Will be back.
Pros:

It was spotless Maria was amazing efficient and so caring. Excellent breakfast lovely atmosphere no b hesitation b about returning.

Cons:

Nothing

2026-03-17 • via Nuitee
G
Gerrit • couple • nl
10
Pros:

Supervriendelijke mensen helpen je overal mee. Kamer schoon alles aanwezig. Super ontbijt. Parkeren of voor de deur of 480 meter verderop.

Cons:

Niets

2026-03-17 • via Nuitee
I
Ilona • solo_traveller • gb
10
We loved our stay here and will definitely return.
Pros:

Amazing welcome and really lovely hotel close to everything we wanted.

2026-03-15 • via Nuitee
E
Elisa • solo_traveller • es
9
Pros:

Personal de trato maravilloso.
Bien ubicado, cómodo y limpio.

2026-03-15 • via Nuitee
G
Gerard • couple • gb
10
Excellent
Pros:

Welcome from owner and shown to our room and all the facilities explained.

Cons:

Liked everything

2026-03-15 • via Nuitee
P
Pepa • couple • es
10
Volveremos sin dudarlo
Pros:

Todo excelente,las camas cómodas, servicio de café, infusiones, chocolate etc gratuito todo el día, agua mineral y por supuesto los empleados encantadores sobre todo María José que fue con la que más trato tuvimos, pero Emilio es majisimo

Cons:

Nada todo excelente

2026-03-14 • via Nuitee
S
Simon • couple • gb
10
All I can say is Amazing
Pros:

Fantastic, what a great welcome from the owner, couldn’t ask for more. The room was spotless. The beds are a memory foam type, very comfortable. Breakfast in the morning spot on. Continental but plenty of choice. The lady owner again couldn’t do enough for us. Felt almost like staying with family. Not a big 4 star hotel, but small and accommodating , right in the middle of old town. Short walk to the shops and beach. Taxis round the corner if you want to brave the new town.

Cons:

Nothing

2026-03-14 • via Nuitee
G
Gloria • solo_traveller • es
9
Nos sorprendió gratamente.
Pros:

Céntrico y las personas que lo gestiona muy amables ,un hotel pequeño y familiar, desayuno estupendo.

2026-03-14 • via Nuitee