Hotel Castillo Benidorm

Hotels
9.6 (2462 reviews)
11 Calle Marqués de Comillas , Benidorm , es

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Children allowed

Facilities

Parking
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent Service
Clean and Comfy Rooms
Cons:
Hard pillows
Low breakfast variety

Categories

Cleanliness
9.74
The hotel is described as very clean and spotless in multiple reviews.
Service
9.99
Guests frequently mention excellent service and helpful staff, particularly highlighting Maria's exceptional attention.
Location
9.75
The hotel is praised for its perfect location for accessing the old town and nearby attractions.
Room Quality
9.5
Rooms are described as spacious, comfy, and well-maintained.
Amenities
9.23
Amenities such as 24-hour drinks and snacks are appreciated, but some guests noted minor shortcomings.
Value for Money
9.19
The pricing is considered very reasonable for the quality of service and experience provided.
Food and Beverage
9.44
The breakfast received positive feedback for its quality and variety, despite some mentioning a desire for more options.
Overall Experience
9.99
Overall guest sentiment is extremely positive, with many indicating a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:11

Property Description

Central Location
Hotel Castillo Benidorm is perfectly situated in the heart of Benidorm, just steps away from Poniente Beach and other popular attractions like Mal Pas Beach and Levante Beach.

Modern Amenities
Each room at our 1-star hotel is designed for your comfort, featuring air conditioning, a flat-screen TV, and a private balcony with a city view. Stay connected with free WiFi and enjoy the convenience of a fridge in every unit.

Nearby Attractions
Explore the city with ease as our hotel is close to iconic landmarks such as the Church of San Jaime and Santa Ana, Plaza Mayor Square, and Aiguera Park. The Alicante–Elche Miguel Hernández Airport is also conveniently located just 60 km away.

Book your stay at Hotel Castillo Benidorm now for an unforgettable experience in Benidorm!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2462 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.5
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.44
Overall Experience: 9.99
D
davelives • extended_group • es
9
Nice time away with friends in a very nice hotel where all the staff were very friendly.
Pros:

Everything was fresh and very clean the staff were all very friendly and helpful. Special thanks to Maria who could not be more attentive.

Cons:

The room was a little smaller than expected and tight moving around the bed

2026-06-06 • via Nuitee
W
Whysub • solo_traveller • es
10
Great Hotel in Old Town
Pros:

Lovely hotel, clean rooms, well equipped and comfortable, great staff (Maria being exceptional), breakfast was good, and the hotel is right on the edge of the Old Town, so very quiet.
Maria instructed me to park right outside the hotel, and also registered my car with the local authorities to ensure I did not get fined for driving in the eco area.

2026-06-05 • via Nuitee
A
Antonia • couple • es
9
Unos días muy agusto
Pros:

El personal

Cons:

Nada

2026-06-04 • via Nuitee
B
Barbara • solo_traveller • es
10
Great hotel.
Pros:

I liked everything about the hotel especially Maria the woman who booked us in. She couldn't have been more kind or helpful. The room was big, comfortable and clean. The bathroom was likewise. Air conditioning and overheard fan both worked as did the refrigerator. Comfortable balcony. Free water, coffee and every type of tea you can imagine available free 24/7. Plus free magdelenas . Really an excellent experience.

2026-06-03 • via Nuitee
L
Liam • solo_traveller • gb
10
Great little hotel
Pros:

Excellent staff especially Maria, room cleaned every day, excellent value

Cons:

Nothing

2026-06-02 • via Nuitee
C
Cati • solo_traveller • es
9
Pros:

Todo estupendo, el desayuno buenisimo y abundante.

2026-06-01 • via Nuitee
R
RosendoBS1974 • solo_traveller • es
9
2026-06-01 • via Nuitee
R
RosendoBS1974 • solo_traveller • es
9
2026-06-01 • via Nuitee
C
Calvo • solo_traveller • ar
10
Superrecomendable
Pros:

Todo perfecto

2026-05-31 • via Nuitee
H
Hajnalka • solo_traveller • hu
10
Pros:

Nagyon kedves személyzet. Tiszta szobák, finom reggeli. Csak ajánlani tudom.

2026-05-31 • via Nuitee
A
Angela • couple • es
9
2026-05-31 • via Nuitee
H
Haris • couple • fr
10
Super
Pros:

Maria est d’une gentillesse… !

2026-05-31 • via Nuitee
J
Julio • couple • es
10
Todo perfecto
Pros:

En la vida es un placer encontrarse con personas que aman lo que hacen. No hemos podido estar mejor. Siempre atentos. El desayuno muy rico. El trato excelente. Ubicación muy buena. Cuando volvamos a Benidorm no dudaremos en ir a ver a Maria y al resto de compañeros

2026-05-31 • via Nuitee
A
Astrid • couple • se
10
Familjärt
Pros:

Underbart boende mitt i stan, bara 200 m från stranden. Mycket tack vare ”Värdinnan” Maria. Bara hon är värd 15 poäng av 10.
En jättegullig värdinna som bl a efter incheckning visade hur allt fungerade på rummet o i den lilla restaurangen där man fick ta både vatten, kaffe, te o bulle gratis, samt använda Micro, porslin o dyligt om man behövde. Hon fixade även den jättegoda frukosten i spansk anda.
Vi hade turen att få parkera gratis precis utanför hotellet.
Rummet var fräscht med både balkong o stort badrum. Trots att det var mitt i stan så var det en lugn gata och lugna grannar.
Kan varmt rekommenderas. Vi kommer definitivt tillbaka.

2026-05-31 • via Nuitee
A
Anónimo • solo_traveller • es
10
Hotel super familiar
Pros:

Todo, la amabilidad de María, el chico que sirve los desayunos siempre sonriente, Julio super amable, el desayuno es espectacular, mucho mejor que el de hoteles de 3 y 4 estrellas.
Volveremos sin dudarlo, te hacen sentir como en casa al ser un trato tan cercano..
Cerca tanto del centro y a 1 minuto de la playa.

2026-05-30 • via Nuitee
K
Karen • couple • es
10
2026-05-30 • via Nuitee
V
Vila • solo_traveller • ar
10
Excelente relación precio calidad
Pros:

La ubicación excepcional. La atención de Maria siempre predispuesta en lo que necesitamos. El desayuno muy bueno! Recomendable sin dudas!

Cons:

No tenemos nada que observar...

2026-05-30 • via Nuitee
S
Sara • solo_traveller • es
9
Pros:

El trato del personal y el desayuno

2026-05-29 • via Nuitee
J
JoDeRuy • solo_traveller • nl
9
Gewoon boeken,super goed hotel met lekker ontbijt en zeer vriendelijk personeel
Pros:

Goede ligging,heel blij met de parking ,lekker ontbijt, maar wat dit verblijf zo super maakt is Maria, wat een lieve leuke grappige vrouw,ze loopt der benen uit de kont om het iedereen naar hun zin te maken.
Super Gastvrouw!!! Die 1 ster die ze hebben,is 4 sterren te weinig

2026-05-29 • via Nuitee
S
Sara • solo_traveller • es
10
Pros:

Es como estar en casa , genial, María excelente

2026-05-29 • via Nuitee