Sonder Hayes Valley

Hotels
•
Sonder
7.2 (48 reviews)
135 Gough Street , San Francisco , US

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
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Review Highlights

Pros:
Large two-room suite
Comfortable beds
Great location
Cons:
No onsite staff
Room access issues
Security concerns
Broken luggage room lock

Categories

Cleanliness
7
No specific mentions of cleanliness issues imply an adequate level of cleanliness.
Service
4.5
Service issues with room access and lack of onsite staff caused frustration among guests.
Location
8.5
The hotel is praised for its great location with various nearby shops and dining options.
Room Quality
7.5
Guests are satisfied with the two-room suite's size and comfortable beds.
Amenities
5
Broken luggage room lock and no mention of other amenities suggest that the hotel's offerings are below expectations.
Value for Money
6.5
The two-room suite is considered good value for money, but other service issues may detract from this perception.
Food and Beverage
6
There were no specific comments about the food and beverage offerings, suggesting an average experience.
Overall Experience
6
The overall experience is marred by service and security issues, despite the benefits of the suite and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 18:46

Property Description

Modern Accommodations
Sonder Hayes Valley offers 3-star rooms with free WiFi, ensuring a comfortable stay in the heart of San Francisco. Each room is equipped with modern amenities including a flat-screen TV, a private bathroom, and cozy bed linens.

Convenient Location
Situated in the vibrant Hayes Valley district, our hotel is just a stone's throw away from popular attractions such as Moscone Center, University of San Francisco, and Union Square. With San Francisco City Hall less than 1 km away, exploring the city is a breeze.

Nearby Landmarks
Discover iconic San Francisco landmarks just a short distance from the hotel, including Ghirardelli Square and Oracle Park. Whether you're a sports fan or a food enthusiast, there's something for everyone near Sonder Hayes Valley.

Experience the best of San Francisco - book your stay at Sonder Hayes Valley now!

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please inform Sonder Hayes Valley in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guests stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guest will receive more details from the property management prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. The lounge is open with additional safety measures in place and limited capacity. There is no kitchen or air conditioning. There is no elevator, and stairs are required to reach all rooms at this property. There is no cable. We have provided an HDMI cord for streaming. The air conditioning and heating are centrally controlled. Heaters and fans are available upon request. This is a central location and prone to city noise. You may also encounter noise from construction from 8am-8pm.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location