Zion Cliff Lodge

The property was nice and clean

Lo Zion Cliff Lodge ha una posizione strategica oltre che ti fa perdere la cognizione del tempo! Infatti si trova al confine tra Utah e Arizona che si caratterizzano per avere, fra l'altro, due fusi diversi!
La struttura è veramente bella con una vista spettacolare e il personale sa cosa vuol dire essere ospitale. Ha anche un campo da basket con la possibilità di tornare bambini.
Super consigliato!

Gemeinsames BBQ mit der Familie Fischer und deren Freunde, war sehr schön und lustig.

Struttura bellissima ed accogliente. L'host ci ha fatto sentire come a casa nostra. Ogni tipo di servizio e' curato e le camere sono grandi e pulite.

Sehr freundliche Familie die das Hotel führen

Le lodge est tres beau et nous avons ete tres bien accueillis
Les chambres sont spacieuses avec un canape tres confortable

Esperienza eccezionale! Struttura fantastica, curata in ogni dettaglio, con un arredamento bellissimo e molto accogliente. Pulizia impeccabile e ambienti davvero confortevoli. Un ringraziamento particolare per l’accoglienza, la gentilezza e la grande disponibilità. Ci siamo trovati benissimo e la consiglio assolutamente!

L'accueil du couple de propriétaires était extraordinaire + les snacks mis à disposition ainsi que lave-linge et sèche-linge

Super vriendelijk personeel, mooie kamers, lekkere bedden en op ongeveer een klein uurtje van Zion national park af.

Beautiful location, relaxed atmosphere, friendly owners.

The lodge is beautiful and the hosts are warm and welcoming.

De accommodatie straalt een heel aangename en huiselijke sfeer uit. De eigenaars zijn zeer vriendelijk en behulpzaam.

Einfach alles. Die Gastgeber sind herzlich und gehen auf alles ein. Es gibt viele Möglichkeiten sich abends Essen zuzubereiten und kann bei frisch gezapften Bier den Abend mit einer beeindruckenden Aussicht auf den Zion ausklingen lassen.

Eine rundum tolle Lodge !

We stayed at Zion Cliff Lodge on June 6. After driving more than 7 hours, we arrived around 6 PM and found that the room we booked did not have a private bathroom.

I would like to acknowledge that I also had some responsibility in this situation. When I first viewed the booking page on Booking.com, I did not notice clearly that this specific room did not include a private bathroom. However, the room details were not presented clearly to me, and the listing information gave the impression that bathroom facilities were included. For a family of four with two adults and two teenagers, staying in a room without a private bathroom was not a practical option.

Because we arrived in the evening and there was no staff available onsite, we contacted the owner by phone. During our conversation, the owner offered to change our room to a king-size room with a private bathroom. However, since we were four people, one king-size bed was not suitable for us. We explained this to the owner, and it was the owner himself who told us that if we decided not to stay, he would refund our payment. Based on his statement and promise, we made the decision to leave and find another place to stay.

Later during our trip, we contacted the owner again regarding the refund. He told us that he could not refund us because Booking.com had not paid him yet. We then contacted Booking.com, and they explained that they do not hold the money and that the refund decision must come from the property. Booking.com also informed us that when they contacted the property, the staff said they had never approved any refund.

This was very frustrating because the information from the property and Booking.com was completely inconsistent. We contacted the owner multiple times, and each time he told us he would refund us. However, when we asked him to provide written confirmation by email and explained that we could provide our communication records with Booking.com, he ended the phone call.

מקום מאוד ביתי
ציק אין קל ומהיר
חניה חינם
חדרים גדולים ומרווחים
ארוחת בוקר בסיסית ביותר אבל חופשית לאורך כל היום
בעלים מאוד נחמדים

Friendly owners, helpful.