Urban Anaga Hotel

Hotels
8.3 (3063 reviews)
Calle Imeldo Seris 19, esquina Cruz Verde , Santa Cruz de Tenerife , es

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
High price
Breakfast quality

Categories

Cleanliness
7.69
Several mentions of cleanliness issues, especially in the bathroom and common areas.
Service
9.16
Staff were described as friendly, helpful, and efficient.
Location
9.2
Many reviews praised the excellent location of the hotel.
Room Quality
8.15
Spacious room noted, but some maintenance issues were mentioned.
Amenities
8.18
Basic amenities met expectations, though some were noted as missing.
Value for Money
7.64
Some felt the price was high for the quality received.
Food and Beverage
7.69
Breakfast was considered passable; issues with some food items reported.
Overall Experience
8.66
Overall a satisfactory stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:36

Property Description

Luxurious Accommodation
Hotel Urban Anaga in Santa Cruz de Tenerife offers a lavish stay with modern amenities. The rooms feature air conditioning, flat-screen TVs, and stylish decor, ensuring a comfortable experience for guests.

Top-Notch Facilities
Indulge in the hotel's restaurant, fitness center, and bar, providing ultimate convenience and relaxation during your stay. The 24-hour front desk, free WiFi, and room service add to the seamless experience.

Convenient Location
Situated near popular attractions like Tenerife Espacio de las Artes and Museo militar regional de Canarias, Hotel Urban Anaga offers easy access to explore the city. Don't miss the chance to book your stay and enjoy a delightful continental or buffet breakfast.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.3
Based on 3063 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
M
Manuel • couple • es
10
2026-05-10 • via Nuitee
F
Friedrich-Wilhelm • solo_traveller • de
8
Pros:

Alles

Cons:

Keine Mängel

2026-05-09 • via Nuitee
F
Francisco José • solo_traveller • es
10
24 horas en El Teide de oro
Pros:

El Bernabéu de la hostelería, me haré socio y abonado de lujo. La meca del confort

Cons:

Que me tuve que ir porque despegaba mi canaryfly

2026-05-09 • via Nuitee
E
Elisa • solo_traveller • it
8
2026-05-08 • via Nuitee
W
Walter • solo_traveller • es
10
2026-05-08 • via Nuitee
V
Vogels • solo_traveller • de
10
Pros:

Super hotel, super service, super

Cons:

Nix

2026-05-08 • via Nuitee
K
Kai • couple • de
10
Pros:

Frühstück war super. Die Lage war klasse. Allerdings wäre eine Anfahrt Beschreibung hilfreich, da man das Hotel nicht direkt per Auto erreichen kann.

Cons:

Anfahrt Beschreibung

2026-05-07 • via Nuitee
M
Manuel • couple • es
10
2026-05-07 • via Nuitee
C
Catalina • solo_traveller • es
10
2026-05-06 • via Nuitee
O
O'Gorman • couple • gb
8
2026-05-06 • via Nuitee
A
Aldo • couple • ch
10
2026-05-06 • via Nuitee
G
Germán Montelongo • extended_group • es
9
Pros:

Ubicacion excelente y zona tranquila.
Habitaciones amplias y luminosas, modernas y cálidas

Cons:

El ruido que a veces se genera de la zona de la terraza.
La extracciones de olores de la zona de entrada.

2026-05-04 • via Nuitee
J
Javier • couple • es
6
2026-05-04 • via Nuitee
F
Fernando • couple • es
6
Buena estancia, mala relación calidad precio.
Pros:

Personal muy amable y atento. Habitación espaciosa.

Cons:

El desayuno era de bastante baja calidad para un hotel de cuatro estrellas. De baja calidad para un hotel de tres estrellas incluso.

En el techo de la habitación había restos de decoración pegada que nadie se había ocupado de revisar. El puf estaba negro de suciedad por delante.

La ducha tenía un ventanal totalmente transparente, teniendo que esconderme en una ocasión para que la vecina no me viese. Esperaría una ventana opaca desde fuera.

2026-05-04 • via Nuitee
I
ISRAEL • couple • es
8
2026-05-03 • via Nuitee
M
Marcos • couple • es
8
2026-05-03 • via Nuitee
I
ISRAEL • couple • es
8
2026-05-03 • via Nuitee
C
Cristiana • family_with_children • es
10
Pros:

El personal, muy amable, nos permitió acceder a la habitación antes del horario de check-in.
La habitación era muy amplia, cómoda para 3/4 personas. Las camas firmes pero acogedoras, con diferentes almohadas para elegir. El cuarto de baño amplio y muy luminoso.
Coincidimos con la fiesta para el ascenso de categoría del equipo de futbol de Tenerife y, a pasar de las miles de personas en las calles, casi no nos dimos cuenta: dormimos en maravilloso silencio.
Desayuno continental con muchas opciones y personal atento en reponer y limpiar todo.
Volveremos!

2026-05-03 • via Nuitee
S
Sally • couple • gb
6
2026-05-03 • via Nuitee
R
rutecoutof • couple • pt
8
Boa localização
Pros:

Localização bastante central.
Hotel agradável.
Pequeno almoço completo.

Cons:

Fica um pouco aquém do expectável num 4 estrelas quarto Deluxe.
Alguns materiais deteriorados e opções de design/arrumação/iluminação discutíveis.
Parking na reserva parecia gratuito, mas eram 12 euros/dia e com lugares limitados, pelo que nem sempre esteve disponível.

2026-05-02 • via Nuitee