Urban Anaga Hotel

Hotels
8.3 (3269 reviews)
Calle Imeldo Seris 19, esquina Cruz Verde , Santa Cruz de Tenerife , es
+34 922 04 81 37

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
High price
Breakfast quality

Categories

Cleanliness
7.69
Several mentions of cleanliness issues, especially in the bathroom and common areas.
Service
9.16
Staff were described as friendly, helpful, and efficient.
Location
9.2
Many reviews praised the excellent location of the hotel.
Room Quality
8.15
Spacious room noted, but some maintenance issues were mentioned.
Amenities
8.18
Basic amenities met expectations, though some were noted as missing.
Value for Money
7.64
Some felt the price was high for the quality received.
Food and Beverage
7.69
Breakfast was considered passable; issues with some food items reported.
Overall Experience
8.66
Overall a satisfactory stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:36

Property Description

Luxurious Accommodation
Hotel Urban Anaga in Santa Cruz de Tenerife offers a lavish stay with modern amenities. The rooms feature air conditioning, flat-screen TVs, and stylish decor, ensuring a comfortable experience for guests.

Top-Notch Facilities
Indulge in the hotel's restaurant, fitness center, and bar, providing ultimate convenience and relaxation during your stay. The 24-hour front desk, free WiFi, and room service add to the seamless experience.

Convenient Location
Situated near popular attractions like Tenerife Espacio de las Artes and Museo militar regional de Canarias, Hotel Urban Anaga offers easy access to explore the city. Don't miss the chance to book your stay and enjoy a delightful continental or buffet breakfast.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 3269 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
M
MICAELA • family_with_children • es
9
2026-09-12 • via Nuitee
C
Carolina • couple • es
10
Pros:

Adoro hospedarte aquí es tan perfecto todo

Cons:

Nada malo que decir

2026-09-10 • via Nuitee
M
Marlene • family_with_children • es
10
2026-09-10 • via Nuitee
H
Hector Manuel • couple • us
3
Good location, awful noise at night
Pros:

Good location

Cons:

You can hear the noise from the rooftop of the same hotel until 4am. They should do better to keep the rooms on the top floor away from all the noise

2026-09-10 • via Nuitee
C
Carlos • couple • es
8
2026-09-10 • via Nuitee
F
Francis Albert • solo_traveller • es
10
Pros:

Excelente !!

2026-09-09 • via Nuitee
F
Francis Albert • solo_traveller • es
10
Pros:

Perfecto 💯

2026-09-09 • via Nuitee
M
Mohammed • family_with_children • ma
7
2026-09-08 • via Nuitee
M
Manuel Esteban • couple • es
6
Bien situado, cosas por mejorar.
Pros:

La ubicación es excelente. El personal muy amable y educado.

Cons:

No nos dieron dos toallas el segundo día y cuando la reclamamos, nos dieron una con agujeros.
No está bien aislado del ruido. Difícil conciliar el sueño.
Almohadas mejorables.

2026-09-08 • via Nuitee
G
Golan • couple • il
10
Perfect.
Pros:

Big room, amazing staff, easy to find parking. Perfect location! Amazing!!

Cons:

Nothing really, it was amazing staying here❤️

2026-09-08 • via Nuitee
P
Petra • solo_traveller • es
9
2026-09-08 • via Nuitee
Y
Yoli • couple • es
10
Me encanta que sea todo nuevo
Pros:

Todo

Cons:

Nada

2026-09-07 • via Nuitee
S
sonia • family_with_children • es
1
Horrible
Pros:

La habitación estaba sucia las toallas rotas no funcionaba la cerradura pelos en el baño y la cama auxiliar no existia era un sofa abierto en dos sin colchon

Cons:

El personal no ayudo en nada

2026-09-07 • via Nuitee
E
Elena • solo_traveller • es
10
2026-09-07 • via Nuitee
B
Barros Zurita • solo_traveller • es
7
2026-09-07 • via Nuitee
M
Monique • solo_traveller • es
10
2026-09-05 • via Nuitee
G
Garcia • solo_traveller • es
10
Excelente
Pros:

La higiene

2026-09-05 • via Nuitee
M
Maite • solo_traveller • es
9
Pros:

En general todo, pero debo destacar la amabilidad del personal, las chicas de recepción, como en especial a la chica y el chico, del bar de la azotea, amables y atentos.

Cons:

Me gustó todo, volvería a repetir, nada negativo

2026-09-04 • via Nuitee
F
Francisco • family_with_children • es
10
Ideal pata visitar el centro de la ciudad por un día y cenar allí
Pros:

Las ubicación perfecta

Cons:

No es aplicable

2026-09-04 • via Nuitee
M
Marco • solo_traveller • it
10
Perfecto
2026-09-03 • via Nuitee