Great Smokies Inn - Cherokee

Hotels
9 (3909 reviews)
1636 Acquoni Road , Cherokee , US
+1 828-497-2020

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Hiking
See all facilities

Review Highlights

Pros:
Clean and beautiful
Great location
Friendly staff
Good value for money
Cons:
Need new mattress
Bathroom size could be improved

Categories

Cleanliness
9.39
Rooms were consistently noted as very clean and well-kept.
Service
9.36
Exceptional staff was mentioned, always happy to assist.
Location
9.4
Close to the casino and dining, great location noted by many.
Room Quality
8.35
Rooms were noted to be comfortable and spacious, with some minor concerns about mattress comfort.
Amenities
8.38
Good amenities were mentioned, but some wished for more dining options.
Value for Money
9.34
Great value for the pricing, especially in relation to the location.
Food and Beverage
8.39
Some guests wished for a breakfast option at the hotel.
Overall Experience
9.36
Generally positive experiences noted, enjoying the cleanliness and proximity to attractions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:05

Property Description

Scenic Location near Great Smoky Mountain National Park

Outdoor Seasonal Pool and Local Mountain Trails

Comfortable Guest Rooms with Essential Amenities

Book your stay at Great Smokies Inn - Cherokee now for a memorable experience amidst the beauty of the Blue Ridge Parkway.

Important information:

Please note that only certain rooms can accommodate pets. Please contact the property to reserve a pet-friendly room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

9
Based on 3909 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
J
Jannette • couple • us
8
2026-10-17 • via Nuitee
J
John • couple • us
7
Pros:

Room was clean, comfortable bedding, good location. Hotel is old but mostly updated rooms. Bathroom was a little more dated with regard to tub/shower; no grab handles, nothing to put soap or shampoos on in shower/tub.

Cons:

a little more updated bathroom/shower would have been nice.

2026-10-16 • via Nuitee
A
Angie • family_with_children • us
10
Pros:

The staff was friendly and helpful.

2026-10-16 • via Nuitee
J
Jan • family_with_children • us
10
2026-10-15 • via Nuitee
J
Jessica • family_with_children • us
10
2026-10-15 • via Nuitee
R
Robert • couple • us
10
Pros:

Clean, friendly staff

Cons:

Nothing

2026-10-14 • via Nuitee
N
natalia • family_with_children • us
9
2026-10-13 • via Nuitee
S
Sharee • couple • us
10
This is still the best hotel to stay at
Pros:

We stayed here for five nights for my birthday. The hotel is perfectly situated within walking distance of everything we wanted to do, our room was spotless and quiet. A special shout-out to Jenny, she was very kind and helpful. We will definitely stay here again.

Cons:

The hotel has a great location, and the staff were very friendly, but unfortunately this time, the bed in our room was incredibly uncomfortable.

2026-10-13 • via Nuitee
V
Vernon • couple • us
9
It was very pleasant.
2026-10-13 • via Nuitee
B
Brown • couple • us
8
Nice clean and friendly
Pros:

No breakfast

Cons:

Water on the floor when we woke up and front desk had me clean it up

2026-10-13 • via Nuitee
J
Jefferson • solo_traveller • us
10
Pros:

Everything

2026-10-12 • via Nuitee
M
mary • family_with_children • us
10
We will definitely be back as soon as we can.
Pros:

The location and views were great. 24 hour lobby is a plus as well as beverage availability.

Cons:

I can't really think of anything.

2026-10-12 • via Nuitee
T
Thomas • solo_traveller • dk
8
2026-10-12 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

Room was very clean, staff was super friendly and location was close to everything!!

2026-10-11 • via Nuitee
D
Dena • family_with_children • us
10
2026-10-11 • via Nuitee
L
Lapin • couple • us
10
2026-10-11 • via Nuitee
M
MARTI • solo_traveller • us
9
Pros:

loved the location and the room was what I needed

Cons:

body wash and a hairdryer would have been a plus

2026-10-08 • via Nuitee
H
Heidi • solo_traveller • us
8
Skunk smell from pot smokers
Pros:

The Location is great!

Cons:

The fact they let people smoke pot in common area and air conditioning sucks it in rooms so all you smell is skunk.... terrible idea. Should designate skunk area.

2026-10-08 • via Nuitee
T
Terry • family_with_children • us
8
Good
2026-10-08 • via Nuitee
S
Sandra • solo_traveller • us
10
Pros:

Convienent location. Our favorite.

2026-10-08 • via Nuitee