Best Western Hendersonville Inn

Hotels
•
Best Western
8 (393 reviews)
105 Sugarloaf Road , Hendersonville , US
+1 828-692-0521

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Consistently praised breakfast
Friendly and courteous staff
Great, convenient location
Clean and comfortable rooms reported by many
Decent price/value
On-site pool
Cons:
Rooms dated and in need of updating
Frequent reports of bad/stale or cigarette odors
Uncomfortable/very hard beds for some guests
Broken or finicky in-room items (TV, microwave, curtains)
Breakfast crowding / crews taking food (parking/crowd issues)
Occasional humidity/musty room feeling

Categories

Cleanliness
6
Multiple reviews cite bad odors, stale smells, and occasional dirty rooms; several guests reported rooms smelling of cigarettes or having a 'misty'/humid smell.
Service
9
Staff repeatedly described as friendly and courteous; guests praised helpfulness at breakfast and check-in despite some operational oversights (e.g., phone message light).
Location
9
Location praised repeatedly as convenient for shopping, dining, and local missions; many guests explicitly call location 'great' or 'super convenient.'
Room Quality
6.5
Rooms described as dated with broken curtains, occasional cigarette smell, uncomfortable/very hard beds, TV and microwave problems, and some odd fixtures (short toilets).
Amenities
7.5
Breakfast offering is a strong amenity; pool and basic amenities present, but issues reported with microwave, TV cutting out, parking crowded by work crews, and lack of interior access to lobby.
Value for Money
8
Several guests mention a decent price and return stays, though one guest felt the >$200 rate was not fully justified beyond breakfast and staff; overall perceived as fair value.
Food and Beverage
8.5
Breakfast is frequently praised (outstanding/best full breakfast); occasional complaints about runny eggs, greasy bacon, or bland items, but overall a strong point.
Overall Experience
9.5
Despite issues with room age and occasional odors, many guests report a pleasant stay due to excellent location, friendly staff, and strong breakfast—resulting in generally positive overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Outdoor Pool and On-Site Restaurant

The Best Western Hendersonville Inn, conveniently situated near Interstate 26, offers a relaxing stay with its outdoor pool and on-site restaurant, El Paso. Enjoy a refreshing swim or indulge in delicious meals without leaving the property.

Comfortable Guest Rooms with Modern Amenities

Experience comfort and convenience in the hotel's guest rooms equipped with satellite TV, a microwave, refrigerator, and coffee-making facilities. Stay connected with free local calling and unwind in a cozy setting after exploring nearby attractions.

Convenient Location and Nearby Attractions

Located just 15 miles from Chimney Rock Park and a short drive from the Carl Sandburg Home, our hotel is the perfect base for exploring Hendersonville. Book your stay now and make the most of your visit to this charming city.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 393 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9.5
M
Mike • couple • us
9
2026-11-05 • via Nuitee
P
Paula Ashcraft • family_with_children • us
10
2026-10-30 • via Nuitee
J
Joan • couple • us
9
Good Stay Good Quality
Pros:

We've stayed here before and have been pleased with them. Location is great for our needs also.

Cons:

The rooms are dated and can use some updating.

2026-10-28 • via Nuitee
S
Sue • couple • us
9
2026-10-25 • via Nuitee
J
John • couple • us
6
The only part of $200+ per night that measured up was breakfast and friendly staff.
Pros:

The breakfast was outstanding! The food was hot and well prepared.. Staff members were Very courteous.

Cons:

Telephone message light was always on. Staff had no idea how to turn it off so I put the phone under the bed. Could not use microwave because door was stuck and would not open. When hot water was turned on at the faucet in bathroom it was only warm and had very little pressure although shower hot water in the shower was fine.

2026-10-22 • via Nuitee
C
Cheryl Ann • couple • us
4
Would not stay there again.
Pros:

Breakfast was average.

Cons:

The hotel is old and is in desperate need of refurbishing. Also not really pet friendly.

2026-10-16 • via Nuitee
M
Mary Beth • family_with_children • us
10
2026-10-15 • via Nuitee
R
Ricky • solo_traveller • us
10
Great stay and clean hotel
Pros:

Clean and great location

2026-10-13 • via Nuitee
D
Deborah • couple • us
8
2026-10-11 • via Nuitee
R
Robert • solo_traveller • us
2
Pros:

Location

Cons:

I got a non-smoking room that smelled like cigarettes. The room itself did not smell good.

2026-10-09 • via Nuitee
B
Bentley • family_with_children • us
10
A great place to stay for a restful night.
Pros:

Breakfast was good, location was super convenient to my mission in Hendersonville.

Cons:

I have no complaints.

2026-09-17 • via Nuitee
A
Ashley • extended_group • us
7
Pros:

Breakfast great and felt clean

Cons:

The bed was extremely uncomfortable and hard

2026-09-14 • via Nuitee
R
Richard • family_with_children • us
10
2026-09-12 • via Nuitee
L
Linda • couple • us
10
Very nice and will be back
Pros:

Breakfast was good , but the eggs were runny and bacon was greasy and under cooked.

Cons:

Nothing

2026-09-11 • via Nuitee
H
Hernandez • couple • us
1
Pros:

Pool

Cons:

The room smells and was dirty

2026-09-08 • via Nuitee
R
Richard • couple • us
8
2026-09-07 • via Nuitee
M
Michael • solo_traveller • us
10
Apple Tour
Pros:

Roomy clean room

Cons:

Short toilets

2026-09-06 • via Nuitee
R
Rhonda • extended_group • us
10
Pros:

the breakfast was great, and the Mexican right there was good

2026-08-20 • via Nuitee
C
cupabeautifulchaos • Couples • Winter Haven, Florida
8
Decent Price and Location
Pros:

The price is decent, but the hotel is older and not the greatest condition, but it isn’t bad. The service is very friendly and the rooms are clean. It has Old fashion rooms. The curtains were broken when we arrived to the room. The bed is firm and pillows are really soft. The breakfast is included and it was decent and hot. The TV in the bedroom doesn’t work that great. It’s always cutting out and most channels don’t work. However hotel is in a great location to food and shopping.

2026-08-13 • via Tripadvisor
J
Jet468232 • Couples • Lake City, Florida
2
HURRICANE CLEAN UP BASE CAMP MOTEL
Pros:

This is a MOTEL that is hosting HURRICANE CLEAN UP CREWS. They have been there for months.. There are ALOT of them. Their trucks crowd the parking lot. They over come the early breakfast crowd, wipe out the breakfast offerings as they pack their personal to go plates. They are not reprimanded by breakfast room staff. They hang there work clothes outside the rooms and smoke. Our room had a very strong stale odor. Stay next door....

2026-08-12 • via Tripadvisor