Crowne Plaza Sydney Burwood by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.8 (1929 reviews)
60 Burwood Rd , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Impeccably clean
Friendly and helpful staff
Excellent rooftop pool
Great overall experience
Cons:
Issues with room arrangements
Higher than expected prices
Inconsistent dining availability

Categories

Cleanliness
8.94
Impeccably clean rooms, though some issues regarding bedding.
Service
9.41
Staff were friendly and helpful throughout the stay.
Location
8.95
Great location, though slightly out of the CBD.
Room Quality
8.4
Rooms were generally good, but some discrepancies in expectations.
Amenities
8.43
Rooftop pool was fantastic; some amenities not available every night.
Value for Money
8.39
Price was a bit high for the experience; similar to other options.
Food and Beverage
8.44
Breakfast included was appreciated but had some issues with dining availability.
Overall Experience
9.41
Overall a high-quality stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:41

Property Description

Luxurious Accommodations
Crowne Plaza Sydney Burwood, an IHG Hotel offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast stunning city views and a private balcony, providing the perfect blend of comfort and style.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a delectable array of American, Mediterranean, and Australian cuisine. With vegetarian, halal, and kosher options available, there's something to satisfy every palate.

Convenient Location and Multilingual Staff
Located near ANZ Stadium and Bicentennial Park, the hotel is a prime choice for travelers seeking entertainment and outdoor activities. Plus, with a multilingual staff fluent in Mandarin, English, Hindi, and Korean, guests can expect exceptional service round the clock.

Experience luxury, convenience, and exceptional service at Crowne Plaza Sydney Burwood, an IHG Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 60 per person per night when using an existing bed.
    People 13 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1929 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.41
S
Sandie family_with_children au
10
Pros:

From arrival to departure, the staff were amazing. The crown plaza is a beautiful hotel.

2026-02-14 via Nuitee
Z
Zoie couple au
10
A terrific stay. We would sta again!
Pros:

We stayed at Crowne Plaza Sydney when we went to see Ed Sheeran, the location was great! It was a 15min uber to Accor Stadium. The place was really clean and comfortable. The check in staff were friendly and accomodating and let us check our bags in early while we waited for our room to be ready as we had an early flight. The pool area and bar was awesome! Little extras like complimentary water was appreciated. As were the complimentary fortune cookies, Valentine’s Day chocolates and ice blocks in the foyer!

2026-02-14 via Nuitee
P
pui man solo_traveller hk
7
2026-02-13 via Nuitee
K
Karella solo_traveller au
7
2026-02-11 via Nuitee
B
Brianna couple au
1
Horrible
Cons:

The cockroaches, the HOTELS hair dryer catching fire and smoking up my room, the rude staff, getting over charged in drinks?

2026-02-08 via Nuitee
D
Daniel family_with_children au
10
2026-02-08 via Nuitee
W
WAI MAN couple hk
9
Pros:

Staff are friendly ,near train station and shopping mall ,great location

Cons:

The lights in the room keep flickering

2026-01-28 via Nuitee
S
Suzanne family_with_children au
10
Pros:

Great location, excellent staff.

2026-01-28 via Nuitee
C
Celine family_with_children au
8
New Year's Eve
Pros:

Staff were all very helpful. Some inexperience but still nice and polite.

Cons:

Didn't like the children in the rooftop bar at midnight for the fireworks. It was like a kindergarten party. Ok for 9pm maybe but not midnight. We watched from our room having paid $100+ each for the rooftop party. Serving Staff were brilliant and food/canapies really good.

2026-01-27 via Nuitee
E
Eray couple au
10
2026-01-25 via Nuitee
K
Kirsten couple au
8
2026-01-25 via Nuitee
N
Ngo couple au
10
2026-01-25 via Nuitee
K
kathleen family_with_children au
5
Pros:

Staff were friendly and helpful

2026-01-25 via Nuitee
W
WAI MAN couple hk
9
2026-01-24 via Nuitee
M
Marzieh family_with_children au
9
We had a lovely and comfortable stay
Pros:

I really enjoyed how cozy and calm the property was

Cons:

everything was generally fine, and we had a pleasant stay.

2026-01-23 via Nuitee
M
Mireille couple au
10
2026-01-23 via Nuitee
C
Chloe solo_traveller au
10
2026-01-23 via Nuitee
D
Donna couple au
3
Awful
2026-01-21 via Nuitee
A
Antonietta couple au
10
2026-01-20 via Nuitee
T
Taylor solo_traveller ca
10
2026-01-20 via Nuitee