TRU by Hilton Lehi, UT

Hotels
•
Tru by Hilton
8.4 (720 reviews)
1776 Ashton blvd, Lehi, Utah, 84043 , Lehi , US
1-801-768-3700

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Continental breakfast
Wheelchair accessible
Elevator
Fitness facilities
Free breakfast
See all facilities

Review Highlights

Pros:
Staff was great
Comfortable rooms
Good location
Cons:
Cleanliness issues
Service problems
Limited breakfast options

Categories

Cleanliness
7.81
Issues with cleanliness reported; significant complaints about dirty rooms and lack of housekeeping.
Service
9.28
Staff received praise for their helpfulness, despite some operational issues noted.
Location
8.82
Convenient location right off the interstate, though some noise complaints noted.
Room Quality
8.27
Rooms were comfortable, but some cleanliness issues detracted from the experience.
Amenities
8.3
Amenities were good but experience diminished due to cleanliness and service issues.
Value for Money
8.26
Perception of value is impacted by cleanliness and service issues observed.
Food and Beverage
7.81
Breakfast had several complaints regarding selection and quantity.
Overall Experience
8.68
Generally positive experience with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:03

Property Description

Discover the perfect blend of comfort and convenience at TRU by Hilton Lehi, UT.

Recreational Amenities
Dive into relaxation with our indoor pool and energize your day at our fully-equipped fitness center. Whether you're here for leisure or work, our amenities cater to your every need.

Dining Experience
Start your day with our complimentary continental breakfast served weekday mornings and on weekends. For those in a hurry, grab a snack from our on-site grocery/convenience store.

Comfortable Rooms
Unwind in one of our 112 air-conditioned rooms featuring LCD televisions and complimentary Wi-Fi. Enjoy private bathrooms stocked with toiletries and all the modern conveniences of home.

Your unforgettable stay awaits at TRU by Hilton Lehi, UT – book now and experience comfort like never before!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.4
Based on 720 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
S
Shirley • couple • us
9
The stay was very peaceful, clean and worth the money.
Pros:

I liked how quiet and clean it was but also how informative things were on the walls

Cons:

There was left over dog hair in the rooms that got on our socks and the shower door didn’t close all the way

2026-05-22 • via Nuitee
C
Cali • solo_traveller • us
8
Decent place, could be great with a few tweaks
Pros:

The coffee/tea station, and shop were good. We liked the workspaces. Breakfast was decent. Beds comfortable and rooms clean. When we requested a different room due to the freeway noise, the staff accommodated us which was hugely appreciated.

Cons:

1) Our initial room was on the freeway side and facing the oncoming traffic and the noise was awful, did not sleep. Thankfully they moved our room which we appreciated because we needed to stay for 3 more nights. But best to ask for a room on the non-freeway side. 2) We had to move our car due to parking lot resurfacing, and the staff were not well clued as to where else we could park, we got conflicting info from 3 different reception staff. The south side was full so we were instructed to park on the west side which clearly says "bike lane, no parking." Then were told to park in the lot of the nearby business next to the "authorised parking, towing enforced" sign. This should have been confirmed/approved with the nearby business ahead of time, and clearly communicated to customers. The signs in the lobby were not specific about this and also instructed to park on the west side which is "bike lane, no parking." It was a stressful night and morning, worrying that our car would be towed. 3) The air-conditioning in the fitness center was broken and apparently had not been fixed for a while. Prepare for a workout in 90-degree temps.

2026-05-18 • via Nuitee
A
Arturo • solo_traveller • us
8
2026-05-18 • via Nuitee
C
Cone • family_with_children • us
10
AWESOME LOVED IT
Pros:

The staff was amazing friendly and very accommodating they went above and beyond in every aspect

Cons:

The only thing that was an issue was one of the doors ( I think it was the east door that went out to the firepit outdoor area) didn't allow us back in as the keycard scanning thing didn't work but the west door did work

2026-05-14 • via Nuitee
C
Cherie • solo_traveller • us
8
2026-05-10 • via Nuitee
M
Morgan • family_with_children • us
10
Great hotel with a great price!
Pros:

It was clean, and the beds were comfortable.

Cons:

Nothing.

2026-05-08 • via Nuitee
M
marsha • solo_traveller • us
10
I Loved all the positivity of the staff , the little notes for places to visit and eat on the weekly
Pros:

Everything was always available , I enjoyed that teas were aavailable 24/7

Cons:

I am not a breakfast person , but i would have like to have had the options for some boiled eggs.

2026-05-06 • via Nuitee
O
Olha • solo_traveller • us
10
2026-05-05 • via Nuitee
V
Vellappan • solo_traveller • my
7
2026-05-01 • via Nuitee
A
Ashlee • family_with_children • us
10
Pros:

Staff was awesome and so helpful and happy

2026-04-23 • via Nuitee
S
Sofia • solo_traveller • us
6
Pros:

Staff was great! And I loved the jacuzzi.

Cons:

The room was a bit dirty with hairs in the shower and on the floor.

2026-04-20 • via Nuitee
P
Phil • couple • us
9
Cons:

The floors in the room needed a washing

2026-04-16 • via Nuitee
S
Stephanie • family_with_children • us
9
2026-04-16 • via Nuitee
A
Amberlee • extended_group • us
10
2026-04-15 • via Nuitee
N
Nuertey • family_with_children • us
9
loved the simple clean design of the rooms. very comfy and has all you need.
Pros:

clean wooden floor and bathroom

Cons:

no bath rug in bathroom. i guess i could use one of towels but they looked too clean to go on the floor.

2026-04-13 • via Nuitee
R
Ruth • couple • us
10
2026-04-13 • via Nuitee
S
Scott • solo_traveller • us
9
2026-04-12 • via Nuitee
C
Carrie • family_with_children • us
8
all in all, good place to stay
Pros:

nice location, helpful staff, spacious rooms

Cons:

price is a little high for the area

2026-04-09 • via Nuitee
R
Rebecca • couple • us
10
Tru by Hilton budget value
Pros:

Clean lobby and room, coffee available 24/7. Staff very nice.

Cons:

TV remotes did not work, someone fixed and left TV on but no explanation of which to use and selections to make to watch TV. Third night still no TV. By accident my husband hit on some button and we were able to watch a bit. I would suggest instructions on which remote to use and which buttons to yield end result of being able to watch TV.

2026-04-06 • via Nuitee
E
Erika • family_with_children • us
10
2026-04-06 • via Nuitee