Hotel Alta Garrotxa

Hotels
8.1 (1127 reviews)
Sant Joan, 12 , Tortellá , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Room condition
Parking difficulties

Categories

Cleanliness
7.93
Generally mentioned as clean, but some guests noted maintenance issues.
Service
8.9
Multiple reviews highlighted friendly and attentive service.
Location
8.44
Good location with easy access to attractions.
Room Quality
7.39
Complaints about room condition and size despite comfort.
Amenities
7.92
Basic but satisfactory amenities; breakfast received praise.
Value for Money
7.38
Perceived as somewhat high relative to room conditions.
Food and Beverage
8.43
High quality breakfast and good dining options.
Overall Experience
8.4
Positive feedback overall with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:10

Property Description

Scenic Location in Tortellà
The Hotel Alta Garrotxa offers a picturesque stay in the charming town of Tortellà. Surrounded by the beauty of the Alta Garrotxa area, guests can enjoy the tranquility of the surroundings.

Convenient Access to Attractions
With its proximity to the A-26 main road, guests at Alta Garrotxa Hotel have easy access to nearby attractions. Explore the medieval town of Besalù just 7 km away or take a short 15-minute drive to discover the stunning Garrotxa volcanic region and nature reserve.

Personalized Service and Local Expertise
The reception at Alta Garrotxa Hotel goes above and beyond to ensure guests have a memorable stay. From offering advice on the local area to arranging guided tours, the staff provides personalized service and valuable insights.

Book your stay at Hotel Alta Garrotxa for a delightful blend of comfort, convenience, and exceptional service.

Important information:

For late check-in, please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

American Express is not accepted as a method of payment.

Please note that the bar is closed from Monday to Friday.

Please note that breakfast is available on Saturday, Sunday, national holidays and everyday from the 01 July until the 31 August.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1127 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.4
A
Araceli • couple • es
10
2026-05-16 • via Nuitee
L
LILIANA • solo_traveller • us
9
HOTEL EN UN PUEBLO PINTORESCO
Pros:

El desayuno estaba muy bueno, tenia mucha variedad. El personal muy atento y el parquedero queda cerca y sin costo alguno.

Cons:

No tenía calefacción

2026-05-16 • via Nuitee
L
Lara • family_with_children • es
10
Muy contentos de haberlo elegido
Pros:

Había una cama de 2x2 metros y otra de 90cm. Es una habitación super espaciosa, y con un baño grande con bañera. Ya no hay hoteles así. Estábamos de paso volviendo de un road trip por europa pero nos hubiera encantado quedarnos más días ya que tanto el pueblo como el hotel nos encantaron. El desayuno también era muy muy bueno.

2026-05-15 • via Nuitee
C
CHARLES • couple • fr
9
Pros:

Hotel calme, petits déjeuners variés et copieux. Pizzas excellentes.

2026-05-12 • via Nuitee
P
pierre • solo_traveller • fr
8
2026-05-10 • via Nuitee
M
Marcos • family_with_children • es
10
2026-05-10 • via Nuitee
S
Santi • solo_traveller • es
10
Pros:

Es un hotel y personal todo perfecto

Cons:

Todo fenomenal

2026-05-09 • via Nuitee
M
montserrat • solo_traveller • es
8
2026-05-09 • via Nuitee
L
Lorenzo • solo_traveller • es
7
2026-05-08 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-05-05 • via Nuitee
L
Leslie • family_with_children • fr
7
Bon séjour
Pros:

La terrasse

Cons:

La taille de la chambre

2026-05-05 • via Nuitee
L
Laia • solo_traveller • es
8
Pros:

Personal muy amable, pizzas excelentes y cama muy cómoda.

2026-05-03 • via Nuitee
J
Júlia • solo_traveller • es
8
2026-05-03 • via Nuitee
J
Juan • couple • es
10
2026-05-03 • via Nuitee
R
ricardo aitor • extended_group • es
8
50 Rute
Pros:

Hotel básico pero con todo lo necesario restaurante muy bien

2026-05-02 • via Nuitee
C
Céline • couple • fr
8
2026-05-02 • via Nuitee
A
Anna • couple • es
7
2026-05-02 • via Nuitee
J
Joan • couple • es
10
2026-05-01 • via Nuitee
B
Bernat • solo_traveller • es
6
2026-04-30 • via Nuitee
M
Maria Victoria • solo_traveller • es
9
2026-04-29 • via Nuitee