Hotel Alta Garrotxa

Hotels
8.1 (1062 reviews)
Sant Joan, 12 , Tortellá , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Room condition
Parking difficulties

Categories

Cleanliness
7.93
Generally mentioned as clean, but some guests noted maintenance issues.
Service
8.9
Multiple reviews highlighted friendly and attentive service.
Location
8.44
Good location with easy access to attractions.
Room Quality
7.39
Complaints about room condition and size despite comfort.
Amenities
7.92
Basic but satisfactory amenities; breakfast received praise.
Value for Money
7.38
Perceived as somewhat high relative to room conditions.
Food and Beverage
8.43
High quality breakfast and good dining options.
Overall Experience
8.4
Positive feedback overall with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:10

Property Description

Scenic Location in Tortellà
The Hotel Alta Garrotxa offers a picturesque stay in the charming town of Tortellà. Surrounded by the beauty of the Alta Garrotxa area, guests can enjoy the tranquility of the surroundings.

Convenient Access to Attractions
With its proximity to the A-26 main road, guests at Alta Garrotxa Hotel have easy access to nearby attractions. Explore the medieval town of Besalù just 7 km away or take a short 15-minute drive to discover the stunning Garrotxa volcanic region and nature reserve.

Personalized Service and Local Expertise
The reception at Alta Garrotxa Hotel goes above and beyond to ensure guests have a memorable stay. From offering advice on the local area to arranging guided tours, the staff provides personalized service and valuable insights.

Book your stay at Hotel Alta Garrotxa for a delightful blend of comfort, convenience, and exceptional service.

Important information:

For late check-in, please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

American Express is not accepted as a method of payment.

Please note that the bar is closed from Monday to Friday.

Please note that breakfast is available on Saturday, Sunday, national holidays and everyday from the 01 July until the 31 August.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1062 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.4
R
Rodriguez • couple • es
10
2026-03-28 • via Nuitee
L
Lascostes patrice • couple • fr
10
Pros:

C'était parfait. Bel établissement, la chambre était confortable et propre. Le petit déjeuner était parfait.

2026-03-27 • via Nuitee
M
Manuel • couple • es
8
Paz y tranquilidad
Pros:

Muy bien sobre todo mucha paz

Cons:

Creo que el desayuno bastante bueno pero faltaba algo clásico como beicon, huevos,salchichas etc.

2026-03-25 • via Nuitee
A
Alexandra • family_with_children • es
6
Pros:

Desayuno bueno, con suficiente variedad y buena calidad. Cama muy amplia y nos pusieron cuna para el pequeño.

Cons:

Nos quedamos a cenar en el mismo restaurante y a la hora de pagar, vi que me cobraron más en uno de los platos. Cuando les pregunté si había alguna subida de precios me dijeron que sí, que la carta no estaba actualizada, y que no tenía suelto para devolvérmelo. A pesar de eso el resto de experiencias y con el mismo chico han sido correctas y trato amable.

2026-03-23 • via Nuitee
M
Monique • couple • fr
9
Super
Pros:

Propreté et tranquillité

2026-03-23 • via Nuitee
M
michel • solo_traveller • fr
9
Pros:

Séjour super

Cons:

Ras

2026-03-22 • via Nuitee
M
Marta • couple • es
8
Pros:

Situació i esmorzar. El personal tant d'entrada com a l'esmorzar molt bé.

Cons:

Tot ok

2026-03-21 • via Nuitee
G
Gilles • couple • fr
8
2026-03-21 • via Nuitee
L
Laia • couple • es
7
2026-03-15 • via Nuitee
M
Masias Fàbrega • couple • es
9
2026-03-14 • via Nuitee
L
Laura • couple • es
8
2026-03-12 • via Nuitee
M
Marc • couple • es
8
Pros:

Tot correcte

2026-03-12 • via Nuitee
R
Rocío • solo_traveller • es
8
Pros:

El trato del personal y las instalaciones

Cons:

Es difícil de localizar ya que no hay letrero grande donde se pueda ver que es un hotel ya que solo tiene una chapa en la misma entrada.
El desayuno fue escaso.

2026-03-09 • via Nuitee
G
Gina • extended_group • au
8
2026-03-08 • via Nuitee
Y
Yolanda • couple • es
4
2026-03-07 • via Nuitee
J
Julián J • couple • es
9
Pros:

Amplio, cómodo y tranquilo. Aparcamiento cerca.

2026-03-04 • via Nuitee
A
Adrian • couple • es
7
2026-03-03 • via Nuitee
L
Lorena • couple • es
9
2026-03-03 • via Nuitee
P
Pilar • couple • es
9
Pros:

El pueblo muy tranquilo y bien cuidado
cerca de Montagut para visitar el puente de Llierca
El hotel práctico limpio y buen desajuno

Cons:

Todo bien lastima que la pizzeria no abrían por ser domingo

2026-03-02 • via Nuitee
J
jordi • couple • es
8
.
Pros:

.

Cons:

.

2026-03-02 • via Nuitee