Hotel Nella Firenze

Hotels
Via Faenza 69/Black , Florence , IT

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small room sizes
Bathroom layout issues

Categories

Cleanliness
9.28
Rooms are consistently mentioned as clean and well-maintained.
Service
9.75
The staff, particularly Roberto and Alejandra, are highlighted as friendly and helpful.
Location
9.79
Multiple reviews note the excellent location close to attractions.
Room Quality
8.74
Some comments mention small room sizes, although comfort is generally noted.
Amenities
9.27
Positive remarks about added amenities like coffee, tea, and mini fridges.
Value for Money
9.23
Guests feel satisfied with the price given the quality and service.
Food and Beverage
8.78
Good experience with cafe facilities, though not every review mentions food.
Overall Experience
9.55
Guests overwhelmingly express a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:45

Property Description

Convenient Location
Hotel Nella is perfectly situated in the heart of Florence, just minutes away from major landmarks and transportation hubs.

Comfortable Accommodation
Each air-conditioned room at Hotel Nella features a simple yet cozy decor, along with modern amenities such as free toiletries and Wi-Fi.

Nearby Attractions
Explore the treasures of Florence with ease, as the hotel is a short distance from San Lorenzo Square, the Signoria Square, and the renowned Uffizi Gallery.

Experience the beauty and convenience of Hotel Nella in Florence. Book your stay now for an unforgettable journey.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

The hotel is located on the second floor of a building with no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.55
J
Juhee • couple • kr
10
Pros:

사장님이 매우 친절하세용 ㅎㅎㅎ
그리고 역이랑 가까워서 좋아용

2026-11-07 • via Nuitee
E
elodie • couple • ch
10
Pros:

Nous avons adoré l'emplacement et l'accueil qui étaient exceptionnels.
Des équipements tout neufs et une propreté impeccable.
Bref, à conseiller.

Cons:

Rien

2026-11-07 • via Nuitee
L
Luis • couple • es
9
2026-11-07 • via Nuitee
A
ANNA • couple • it
9
Pros:

Tutto

2026-11-06 • via Nuitee
A
Aase Thea • solo_traveller • dk
10
Pros:

Very friendly staff, nice and beautiful rooms, great location

2026-11-04 • via Nuitee
T
Taurees • solo_traveller • us
9
2026-11-04 • via Nuitee
M
Mark Anthony Magro • couple • mt
10
Choosing this hotel made our stay in Florence even better
Pros:

The location is close to the train station, which we used to get to and leave Florence. The hotel is situated on Via Faenza which is a bit touristy but not too busy, ideal for feeling safe even at later hours of the day. The walk to the main attractions is just 10-15min away. Florence is a really walkable city, and if you can cycle you can do so too (they do have a small cycling culture) making everything so much closer.

The room was spacious and so very clean. Bathroom was decent and had everything, including a mirror with a shelf, and a bidet. Clean towels everyday was a touch I never experienced in any other budget friendly place. Bed was large and was house kept every day. It is always nice coming back to an arranged bed. The room was great and even had an intricate wooden ceiling, which made us feel like we were in picturesque Florence even with windows shut.

The most important part is the staff. It is indeed run by a family, where the personal touch is truly felt. We kept communication with our host, Alejandra, through Whatsapp. As we were coming late she gave us the instructions to self-checkin and welcomed us the next morning. Her recommendations of the local restaurants/gelato spot and sites to visit was spot on. She was also so very kind when it came to luggage storage, allowing us to keep strolling around Florence a bit longer without the hassle of our luggage.

We are so very grateful to have chosen Hotel Nella for our visit in Florence! Truly a 10/10!

Cons:

I don't think there was anything noticeably annoying. Maybe the bathroom wasn't very roomy, as it was long and narrow. Having said that, it was absolutely nothing worth worrying about. It was perfectly functional and clean, and the shower was actually very roomy.

2026-11-04 • via Nuitee
M
Mariana • couple • br
10
Pros:

Quarto e banheiros muito limpos e organizados, equipe muito atenciosa!

2026-11-03 • via Nuitee
M
Mayra Rachell • couple • cl
10
Pros:

La habitación es muy completa y la gente muy amable!

2026-11-03 • via Nuitee
F
Francesco • couple • it
9
Pros:

La gentilezza dello staff

Cons:

Gli spazi angusti

2026-11-02 • via Nuitee
J
Jenni • solo_traveller • us
10
Pros:

The location was convenient for walking to everything I wanted to see, and was an easy walk to the train station and tram to the airport.

2026-11-02 • via Nuitee
S
Siân • solo_traveller • gb
8
Pros:

The owner was lovely and very accommodating. The location was great.

Cons:

I could hear people in other room clattering about, which woke me up. It's not very sound proof.

2026-11-02 • via Nuitee
H
Hu • solo_traveller • cn
9
Genuinely great
Pros:

The staff were incredibly warm and welcoming, and the location was fantastic!

Cons:

It’s perfect in my opinion, they could market their hotel on RedNote.

2026-10-31 • via Nuitee
A
Amanda • couple • us
10
10/10
Pros:

The staff were so friendly and accommodating. They had great recommendations for where to visit and eat that were more local to the area and not a tourist trap. The rooms itself was gorgeous. The complimentary water and coffee were phenomenal.

Cons:

I wish there was a trash can next to the toilet for feminine hygiene products instead of having to walk to the other side of the bathroom.

2026-10-31 • via Nuitee
G
Georgiana • couple • ro
10
An Excellent Experience – Highly Recommended!
Pros:

An excellent place to stay, with a fantastic location, perfect for exploring the main tourist attractions. Communication with the host was outstanding – friendly, prompt, and helpful throughout our stay.

We especially appreciated the host's kindness and thoughtful recommendations on places to visit and things to see. These valuable tips made our trip even more enjoyable and memorable.

We would definitely recommend this accommodation! A well-deserved 10/10!

2026-10-29 • via Nuitee
G
Gita Noush • couple • in
10
Highly recommend this place.
Pros:

It was a beautiful apartment with everything that you need for a comfortable stay. Exceptionally clean, walkable distance from SMN train station. Alex was an excellent host, very friendly, very helpful. We loved staying there.

2026-10-29 • via Nuitee
S
Sara • couple • es
10
Pros:

Un hotel pequeño en una ubicación muy buena, no había ruido por la noche y las personas que trabajaban eran muy atentas y agradables. Sin duda lo recomiendo y repetiré si vuelvo a Florencia

2026-10-28 • via Nuitee
A
Amit • couple • in
10
2026-10-27 • via Nuitee
P
Pedro • couple • br
10
Quarto muito espaçoso, equipe muito atenciosa, localização ótima e tudo muito limpo e organizado
2026-10-27 • via Nuitee
W
WEI • couple • cn
10
2026-10-26 • via Nuitee