Hotel Nella Firenze

Hotels
Via Faenza 69/Black , Florence , it

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small room sizes
Bathroom layout issues

Categories

Cleanliness
9.28
Rooms are consistently mentioned as clean and well-maintained.
Service
9.75
The staff, particularly Roberto and Alejandra, are highlighted as friendly and helpful.
Location
9.79
Multiple reviews note the excellent location close to attractions.
Room Quality
8.74
Some comments mention small room sizes, although comfort is generally noted.
Amenities
9.27
Positive remarks about added amenities like coffee, tea, and mini fridges.
Value for Money
9.23
Guests feel satisfied with the price given the quality and service.
Food and Beverage
8.78
Good experience with cafe facilities, though not every review mentions food.
Overall Experience
9.55
Guests overwhelmingly express a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:45

Property Description

Convenient Location
Hotel Nella is perfectly situated in the heart of Florence, just minutes away from major landmarks and transportation hubs.

Comfortable Accommodation
Each air-conditioned room at Hotel Nella features a simple yet cozy decor, along with modern amenities such as free toiletries and Wi-Fi.

Nearby Attractions
Explore the treasures of Florence with ease, as the hotel is a short distance from San Lorenzo Square, the Signoria Square, and the renowned Uffizi Gallery.

Experience the beauty and convenience of Hotel Nella in Florence. Book your stay now for an unforgettable journey.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

The hotel is located on the second floor of a building with no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.55
A
Agustin couple ar
10
Pros:

Realmente todo para destacar, hermoso todo super recomendable.

2026-07-04 via Nuitee
B
Burak couple tr
10
This is the best hotel in florence
2026-07-02 via Nuitee
M
mirna couple ba
10
recommended
Pros:

amazing location, great host and great price for what you get. the room
was sooo clean.

2026-07-02 via Nuitee
M
mercedes couple es
9
Un hotel acogedor, bien situado y con un personal encantador
Pros:

La ubicación es perfecta, cerca de la estación y cerca del centro. Una calle con restaurantes pero tranquila a la vez. Es un segundo sin ascensor y ya lo sabíamos pero además se ofrecieron a ayudarnos con las maletas, me parece un detalle. Están con las obras del ascensor que estará en breve. La habitación es pequeñita pero tiene todo lo q necesitas. El baño también es chiquito. Eché de menos algún mueble debajo del lavabo para poder poner las cosas. El aire acondicionado perfecto.

Cons:

La habitación tenía un olor un poco raro no sé si por el aire acondicionado o poca ventilación. Pero la verdad q estaba todo muy limpio y nuevo.

2026-06-30 via Nuitee
R
ROXANE family_with_children be
10
2026-06-30 via Nuitee
M
Marissa couple us
10
Amazing!
Pros:

We had a wonderful stay. The hotel is incredibly clean, modern, and beautifully maintained. The staff truly made the experience exceptional—especially Ale, who was so welcoming from the moment we arrived. She greeted us with genuine warmth and took the time to provide us with a map filled with her favorite local recommendations, which made exploring the area so much easier. Her hospitality really set the tone for our stay. We would happily return and highly recommend this hotel to anyone visiting the area.

2026-06-30 via Nuitee
F
Francesco Luigi couple it
9
Pros:

Posizione
Pulizia
Accogliente

Cons:

Al momento del soggiorno l’ascensore era inagibile

2026-06-30 via Nuitee
C
Cristina solo_traveller es
10
Todo perfecto
Pros:

La ubicación y la amabilidad de Alexandra

2026-06-29 via Nuitee
B
Beatriz solo_traveller es
10
Perfecto
Pros:

La situación perfecta y el personal muy atento y amable

2026-06-29 via Nuitee
L
Laura solo_traveller it
7
Pros:

Posizione ottima, letto molto comodo, Alejandra eccezionale e gentilissima, camera fresca e pulita

Cons:

Camera piccola,.scale del palazzo con lavori

2026-06-26 via Nuitee
G
Guljan couple de
10
2026-06-26 via Nuitee
L
Lazaro couple es
10
2026-06-26 via Nuitee
N
Nathalie solo_traveller fr
9
Pros:

Le calme, l'emplacement, la propreté et l'acceuil

Cons:

Rien a dire

2026-06-25 via Nuitee
W
Wing Yi solo_traveller hk
10
I missed the hotel and missed Paola and Roberto so much! Thank you so much for the excellent hospitality and service :)
Pros:

This is honestly the best hotel I’d ever stayed in. 1) Superb location, just 3-4 min walk from S.M Novella station with so many good restaurant choices just below the hotel, a great supermarket CONAD just 2min away from hotel, and 5 min walk to the main tourist spots!
2) super clean and well equipped hotel, you can grab a coffee anytime you want and they provide biscuits, water, tea, etc. Theres also a microwave oven for you to heat up some food. ; 3) Paola and Roberto are super super super nice hosts. They insisted on carrying my super heavy luggage upstairs and down when I came and went. They provided very clear instructions and are super helpful and passionate to aid my travel plan. Super nice people. I really missed them! Thank you both! 4)Hotel is also very quiet which made me sleep so well and wanted to go back and rest as soon as I can every day.

Cons:

This is the first time I had zero negative feedback about a hotel.

2026-06-24 via Nuitee
A
Alejandra solo_traveller es
10
Pros:

Reservé este alojamiento estando ya en Florencia porque salimos huyendo de nuestra reserva inicial por una mala experiencia. La diferencia al llegar al Hotel Bencidormi fue abismal: el sitio es muy bonito, habitaciones espaciosas y limpias, además de ubicación excelente. Pero lo que destaco sin duda alguna es el trato del personal, en especial de Roberto. Nos hizo sentir como en casa y no dudó en ayudarnos con un percance que tuvimos, reflejando tanto profesionalidad como calidad humana. Lo recomiendo al 100%, volveremos sin dudarlo.

2026-06-23 via Nuitee
I
Ivan solo_traveller hr
10
Pros:

The hotel is located in a beautiful area with great restaurants and reasonable prices. The rooms are incredibly clean and very comfortable.

We were absolutely delighted by Ale's warm welcome and hospitality. She went above and beyond to make our stay perfect, giving us amazing tips on where to go, what to see, and where to eat. Her advice saved us so much time and made our trip high-quality.

A cold bottle of water was waiting for us in the room—exactly what we needed after a long day of wandering around Florence! Also, the morning tea and coffee options prepared in so many ways were fantastic. Thank you, Ale, and the whole team! Highly recommended!

2026-06-23 via Nuitee
R
Romane solo_traveller fr
10
2026-06-22 via Nuitee
C
Clarissa couple br
10
2026-06-21 via Nuitee
O
ovyk solo_traveller ca
10
2026-06-21 via Nuitee
R
Renato Aparecido couple br
10
Pros:

A acomodação é bem confortável e bem localizada, próxima da estação de trem e das principais atrações, os anfitriões são bem atenciosos e muito amigáveis

2026-06-20 via Nuitee