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Facilities
Property facilities
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Meeting rooms
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Boat tours nearby
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Front entrance ramp
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Health or beauty spa nearby
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Free bicycles on site
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Health club
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No single-use plastic stirrers
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Free WiFi
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24-hour front desk
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Wheelchair accessible
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Outdoor furniture
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Elevator
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Gift shops or newsstand
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Conference space
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Water skiing nearby
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Breakfast available (surcharge)
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Health club
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Safe-deposit box at front desk
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Meeting rooms
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Smoke-free property
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Free wired internet
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Wheelchair accessible parking
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Assistive listening devices available
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Braille or raised signage
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24-hour business center
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Free bicycles on site
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Rooftop terrace
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24-hour fitness facilities
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Boat tours nearby
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Housekeeping on request
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Banquet hall
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Eco-friendly toiletries
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Eco-friendly cleaning products used
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Covered parking
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Secured parking
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Outdoor entertainment area
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Casino nearby
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Health or beauty spa nearby
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Swimming nearby
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Wheelchair-accessible van parking
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Visual alarms in hallways
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Food and water bowls
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Change of bed sheets (on request)
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Well-lit path to entrance
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Stair-free path to entrance
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Vegetarian breakfast available
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Rooftop garden
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Double-glazing on all windows
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Vegan menu options available
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Vegetarian menu options available
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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Water-efficient showers only
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Discover the ultimate getaway at Canopy by Hilton West Palm Beach Downtown, where comfort meets convenience!
Recreational Amenities
Experience relaxation like never before with our state-of-the-art health club and inviting outdoor pool, perfect for unwinding after a day of exploration.
Dining Delights
Savor delicious dishes at our Banter Restaurant, or grab a coffee in our cozy café. Don't miss the chance to unwind with a drink at our stylish bar/lounge!
Business & Event Facilities
Host your next event in our expansive 3,069 square feet of versatile space, featuring modern conference rooms and a dedicated 24-hour business center to ensure everything runs smoothly.
Elevate your travel experience and book your stay at Canopy by Hilton West Palm Beach Downtown today!
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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Pets
Pets cannot be left unattended
Property policies
-
Pets
Maximum number of pets per room 2
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
-
Check-in & Check-out
Contactless check-out is available
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Pets
Pets cannot be left unattended
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Pets
Pets allowed
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
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Children and extra beds
No cribs (infant beds) available
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Pets
Pet max weight (per pet) in kg is 34
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
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Pets
Pet max weight (per pet) in lb is 75
Location
Guest Reviews
The convenience to City Place, extremely pet friendly, pool and hot tub. Shower in the rooms were nice.
Response time for staff. I needed additional towels and it took 4 hours. The room wasn't stocked with additional supplies like toilet tissue and I called down it took forever to get another roll of tissue.
Le roof top, la chambre était spacieuse, la localisation
La piscine était glaciale, impossible de s'y baigner. Dommage au vue du tarif de la nuitée. Nous n'avons pas pu avoir de facture pour notre entreprise qui prenait en charge ce séjour (seulement une confirmation qui n'indiquait pas le montant payé à Booking mais un montant inférieur). Nous n'avons pas été informé qu'un service de navette était inclus.
I was quoted a price and the price I paid at the facility was over three hundred dollars more than was I was told in an email I would pay.
Quarto grande, confortável, novo, limpo.
Pé direito alto, Decor discreto e jovem
Service was good, price was average
Nothing
The rooms were beautifully designed—stylish, comfortable, and incredibly clean. I especially loved the rooftop bar and pool, which offered stunning views of the city and a great spot to unwind. The location is also ideal—just steps from downtown, the waterfront, and tons of great restaurants.
Location
They tried twice to take money from me. I booked via booking.com incl breakfast. They “sell” you without asking a complimentary pack of $39 each room which you don’t need at all. And next morning they charged the breakfast. This journey gives a bad taste. The staff in the restaurant is extremely slow.
Zimmer sehr hellhörig, Matratzen zu weich, Eiswürfelautomat direkt vor dem Zimmer somit viel Lärm bis 1 Uhr nachts.
Style
Valet service
Beautiful and stylish Hotel , location perfect close to restaurants, shops . The room was spacious, stylish, clean , bed comfortable . The staff very friendly, helpful . Would definitely stay again if I came back .
Nothing
Yea
The parking
Modern building
Broken cappucino machine in lobby restaurant. Incompetent cafe staff. Odd valet staff.
Location and staff.
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