Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 4702 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
L
Lucas • solo_traveller • es
7
2026-05-31 • via Nuitee
O
ogata • solo_traveller • jp
10
Pros:

空気清浄機があり、クーラーも温度調整が部屋ごとで良かった。

Cons:

特になし。

2026-05-30 • via Nuitee
L
Ludovic • solo_traveller • fr
7
Great stay in Kanazawa.
Pros:

The room was great, the location of the hotel is great but somewhat a little far when you’re at the end of your trip. The equipment was great in the room. I would recommend. The staff was very helpful too.

Cons:

A little far from the point of interest in the city. But buses are running in the main street close to the hotel.

2026-05-29 • via Nuitee
T
Toshiya • solo_traveller • jp
9
Pros:

部屋が良く清掃されていて気持ちが良かった。

Cons:

駐車場が無かったので、少し遠くのコインパーキングに停めなければならなかった。

2026-05-29 • via Nuitee
K
Kiyomi • family_with_children • jp
9
Pros:

スタッフさんはとても親切で丁寧でした。観光するのに立地も良くて殆ど徒歩で行けました。

2026-05-29 • via Nuitee
S
Simone • couple • au
10
2026-05-29 • via Nuitee
きたくろー • solo_traveller • jp
10
Pros:

すべて最高です！リピートしています。

2026-05-29 • via Nuitee
A
Athanasios • solo_traveller • gr
9
2026-05-29 • via Nuitee
S
Satoshi • solo_traveller • jp
10
2026-05-28 • via Nuitee
S
Silvia • couple • it
10
Pros:

Tutto, stanza pulita e spaziosa con lavatrice disponibile in camera, acqua e bevande sempre disponibili nella hall, personale morto cortese

2026-05-28 • via Nuitee
L
Laura • family_with_children • us
9
Great location for visiting sites. Friendly and helpful staff. Loved having a washer and dryer in our room.
Pros:

It had a washer and dryer in the room.
Centrally located and walkable to many sites.
Staff was very helpful and nice.

Cons:

Rooms were little small.

2026-05-28 • via Nuitee
L
Ludivine • couple • fr
9
Pros:

L’accueil et les équipements de la chambre

2026-05-28 • via Nuitee
A
Alex • couple • us
9
2026-05-28 • via Nuitee
Y
Yulia • solo_traveller • ru
8
Pros:

Good location, clean, nice breakfast. Very quite.

Cons:

No onsen or gym on site.

2026-05-28 • via Nuitee
D
Danilo • couple • it
10
Pros:

Ottimo hotel, lavatrice in camera comodissima , staff super gentile e disponibile

2026-05-27 • via Nuitee
S
Scott • couple • jp
10
Perfect.
2026-05-27 • via Nuitee
M
Myles • solo_traveller • gb
10
2026-05-27 • via Nuitee
G
Georges • couple • fr
8
Hotel fonctionnel à Kanazawa
Pros:

Hotel confortable, avec machine à laver et sèche-linge dans la chambre ce qui était très pratique. Petite table pour deux personnes qui permet de prendre un repas simple dans la chambre. Café offert tous les jours.

Cons:

Les offres booking ne proposaient pas le petit déjeuner et son emplacement semblait assez basique alors nous nous somme débrouillés au 7-eleven pour le prendre dans la chambre. Le quartier n'a rien de particulier non plus mais tout reste accessible facilement.

2026-05-26 • via Nuitee
M
Miguel • couple • es
9
Un acierto
Pros:

El trato del staff y las comodidades de la habitación

Cons:

Las habitaciones estándar aunque muy bien equipadas pueden resultar pequeñas

2026-05-26 • via Nuitee
L
Luis • couple • es
7
Cómodo para un par de noches máximo, pero si vas en pareja, pude dos camas en lugar de una doble
Pros:

La ubicación, la ducha y limpieza

Cons:

Las habitaciones sos muy pequeñas. La cama doble está pegada por un lado a la pared, li que dificulta el acceso a uno de los dos de la pareja.
La habitación no tiene armario para guardar ni la ropa ni las maletas.

2026-05-26 • via Nuitee