Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 5037 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
A
Alessia • couple • it
7
2026-10-17 • via Nuitee
A
Anna Karoline • couple • nl
10
Pros:

Really nice hotel for the price. Really went beyond our expectations. Big room with really good facilities. We especially liked the laundry machine in the room.

2026-10-17 • via Nuitee
L
Liam • couple • gb
4
2026-10-17 • via Nuitee
M
Maya • couple • pt
9
A nice hotel for a 1-2 nights stay
Pros:

The room was spacious and very well equipped with a laundry machine. This made traveling in the Japanese Alps much easier since we only had a trolley with us and we shipped our main luggage to the next destination (as we wanted to travel as light as possible).

Cons:

We didn't really like the fact that this hotel didn't have any parking options since you're usually traveling with a car in the Japanese ops. Also the distance from the closest parking lot was quite far, about a 2- to 3-minute walk, which means we had to travel with the equipment or luggage (whatever we had with us) for this distance. We also had to pay additionally for this parking, which was quite expensive.

2026-10-17 • via Nuitee
K
Karen • family_with_children • gb
10
Perfect!
Pros:

Room was a great size and we had a huge bed which was very welcome after a long day. The added facility of washing machine with dryer was really handy, as was having a microwave and separate sink to wash cutlery, etc. Location was perfect so we could easily get around. Staff very friendly and helpful and was great we could have a coffee in the lobby area, get a snack to eat outside of our room.

Cons:

Nothing not to like!

2026-10-17 • via Nuitee
G
Giulia • couple • it
10
Fantastico
Pros:

Tutto, finalmente una stanza dalle dimensioni adeguate in Giappone, ambiente pulito, letto molto comodo e bagno grande. La stanza aveva tutti i comfort: lavasciuga, stira pantaloni, asciuga scarpe, microonde e frigo.
Colazione buona e continentale, sia dolce che salata.

Cons:

Mi è piaciuto tutto

2026-10-16 • via Nuitee
M
Mingling • couple • tw
9
2026-10-16 • via Nuitee
M
Mollymoomoo • family_with_children • gb
9
Japan holiday trip.
Pros:

Lovely clean hotel with comfortable room with all facilities. Breakfast was very good, food was kept hot, 🥲
Location excellent.
Wi fi worked well.
Staff were pleasant and helpful.

Cons:

Nothing.

2026-10-16 • via Nuitee
F
Fiona • couple • au
10
2026-10-16 • via Nuitee
O
Omri • couple • il
10
2026-10-16 • via Nuitee
M
Martin • extended_group • gb
8
Comfortable Hotel in a good location
Pros:

Friendly and welcoming staff
Excellent breakfast
Complementary coffee & tea for guests
Comfortable bed
Good size room with good range of facilities
Modern & Clean

Cons:

Not much storage space
Washer drier in the room is a great facility but it seems a bit over the top.
Breakfast area is a bit small at peak times
The air in our bathroom had a stale smell

2026-10-15 • via Nuitee
M
Mônica • couple • br
9
2026-10-15 • via Nuitee
I
Israel • couple • es
9
2026-10-15 • via Nuitee
R
ronit • family_with_children • il
10
Pros:

הכל

2026-10-15 • via Nuitee
S
Sophie • solo_traveller • fr
9
Emplacement parfait
Pros:

L’emplacement est parfait pour naviguer d’un site à l’autre à pieds et le personnel est charmant et attentionné. Les chambres sont assez grandes et confortables

Cons:

Je n’ai pas pris le petit déjeuner car trop de monde.

2026-10-15 • via Nuitee
K
Kasia • couple • nl
7
Good overall stay
Pros:

Good room overall, had a washing machine, quite convenient

Cons:

The room had a bad smell at first, might be the carpet.

2026-10-15 • via Nuitee
A
Akihiko • family_with_children • jp
8
Pros:

コスパが高い

Cons:

特に無し

2026-10-15 • via Nuitee
L
Loïc38360 • solo_traveller • fr
10
2026-10-15 • via Nuitee
M
Monika • couple • de
10
2026-10-15 • via Nuitee
Z
Zosophie • family_with_children • hu
10
2026-10-15 • via Nuitee