Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 5037 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
A
Alexandra • extended_group • au
9
Great place to stay in Kanazawa
Pros:

Location, value for money, friendly staff, comfortable rooms and excellent breakfast

2026-09-19 • via Nuitee
G
Giada • couple • it
10
Ci torneremo!
Pros:

Hotel top!
La camera tra le migliori trovate nel nostro viaggio in Giappone! Dimensioni buone, letto comodo e camera attrezzata di tutto (lavasciuga, asciuga scarpe, piastra per stiro, bollitori, etc.).
Posizione strategica, sia per raggiungere la stazione a piedi che per visitare le principali attrazioni!
Colazione variegata e abbondante!

Cons:

Nulla da segnalare

2026-09-19 • via Nuitee
J
Javier • family_with_children • es
8
2026-09-19 • via Nuitee
T
TAKAKO • family_with_children • jp
8
Pros:

エントランスから明るく清潔モダンな雰囲気でした、朝食場所も1階の通りに面した処で、斬新でした。

2026-09-19 • via Nuitee
J
Jean • family_with_children • jp
9
2026-09-19 • via Nuitee
N
Naoto • solo_traveller • jp
10
2026-09-19 • via Nuitee
Y
Yasushi • couple • jp
7
2026-09-19 • via Nuitee
S
Sláma • solo_traveller • cz
9
Pros:

The gentleman at the front desk during check-out was exceptionally helpful and managed a rather complex shipment of our luggage to our next stay. I honestly couldn't have handled it on my own. His willingness to go above and beyond made a huge difference.

2026-09-18 • via Nuitee
M
mathieu • couple • fr
9
Bien placé et super personnel
Pros:

Personnel au top, chambre basique, emplacement plus que correct. Café gratuit

Cons:

Chambre un poil ancienne

2026-09-18 • via Nuitee
K
KENTARO • couple • jp
9
2026-09-18 • via Nuitee
S
Salma • solo_traveller • il
10
2026-09-18 • via Nuitee
R
racheals • family_with_children • il
9
היה טוב בגדול קרוב לכל המקומות העיקריים.
2026-09-18 • via Nuitee
K
Kazuhiro • solo_traveller • jp
10
2026-09-18 • via Nuitee
R
Rachael • couple • au
10
A peaceful, relaxing destination which is spotless and caters to all your needs.
Pros:

An incredibly peaceful destination which is well appointed and backed up with exceptional staff members. Housekeeping was exceptional and reliable. A suitable destination for those who like to walk short distances to the boutique shopping district.

Cons:

N/a

2026-09-18 • via Nuitee
O
ori • couple • il
10
2026-09-18 • via Nuitee
E
Emiko Kato • couple • jp
9
大満足です
2026-09-17 • via Nuitee
O
Owen • couple • au
8
Good stay in Kanazawa
Pros:

Large room. Could have been cleaner, breakfast just ok. We bought our own cereal to have with their fruit. Internet poor

Cons:

Internet poor

2026-09-17 • via Nuitee
Y
Ying-Chern • couple • tw
7
房間不大，沒有乾濕分離，走路和搭公車方便。
Pros:

房間內附有洗脫烘和洗衣精，對於長住者非常方便；還有微波爐和手沖電熱水壺，能夠自己準備餐食。一樓大廳另有公用咖啡機，能夠免費無限次取用，但在我們居住的期間，咖啡機常常臨時故障。此外，飯店位置就位在許多景點中間，可以搭巴士去任何金澤市區的景點，飯店櫃檯也可以直接購買金澤市區的巴士周遊券。

Cons:

雖然房間內有洗衣機很方便，但有些不能使用烘衣機的衣物卻沒有地方可以好好晾乾。浴室雖然有掛桿，但出門後房內必須拔卡斷電，掛在浴室裡的衣物晾不乾，出門一天回來檢查洗好的衣物已經臭掉了。

2026-09-17 • via Nuitee
Y
Yally • solo_traveller • il
9
2026-09-16 • via Nuitee
E
ELEANA • couple • gr
10
2026-09-16 • via Nuitee