Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 4870 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
E
Enuma • couple • us
10
Comfortable stay near most sights
Pros:

Súper comfortable and great location! Right near the castle, gardens, and samurai district! Bed was super comfy and the staff was so kind and helpful!

2026-07-18 • via Nuitee
S
Sylvia • solo_traveller • de
10
2026-07-18 • via Nuitee
Y
Yachen • couple • tw
10
2026-07-18 • via Nuitee
A
Annissa • couple • ca
10
Impossible de se tromper avec cet hôtel!
Pros:

Tout! Le personnel est extraordinairement serviable.

2026-07-18 • via Nuitee
C
Cecilia • family_with_children • uy
9
Hotel en muy buena ubicación. Buen desayuno, habitaciones correctas.
Pros:

Ubicación e instalaciones. Desayuno

Cons:

Nada

2026-07-17 • via Nuitee
H
HIROMI • couple • jp
10
素晴らしいホテルライフでした👍
Pros:

洗濯乾燥機かあったこと。電子レンジがあったこと。
レンタルの充電器があったこと。
皿やスプーンなどのカトラリーが揃っていたこと。
朝食も大満足。ラウンジの飲み物が充実していたこと。
交通の便がよく、近江町市場市場や兼六園にもいきやすかったこと。
カードキーによって、エレベータの止まる階が制限されていたこと。

Cons:

特にありません。

2026-07-17 • via Nuitee
E
Elli_Andrea • solo_traveller • it
10
Pros:

Fantastico! Camera stupenda, dotata davvero di ogni comfort, lavatrice/asciugatrice con spiegazioni anche in inglese e detersivo in ogni camera, doccia e vasca ampi e fantastici! Shampoo al profumo di rosa persistente sui capelli di ottima qualitá e ogni sorta di campioncino omaggio!Pulizia impeccabile! Personale professionale e gentilissimo, ottima posizione! Super consigliato!

2026-07-17 • via Nuitee
M
masaru • solo_traveller • jp
10
2026-07-17 • via Nuitee
Y
YIZHUANG • extended_group • cn
10
夯爆了😍
Pros:

地理位置优越，位于金泽市中心位置去车站和景点都特别方便，前台服务特别热情，直接夯爆了😍

2026-07-17 • via Nuitee
K
Kaoru • family_with_children • jp
10
最高なホテル
Pros:

スッタフさんの対応や一階のコーヒーサービスや朝食にローストビーフが出るなどお得感満載で最高でした。

Cons:

特になし

2026-07-17 • via Nuitee
S
Syma Katerin • solo_traveller • se
8
Pros:

Välkomsten med trevlig stämning och foto, snabbt incheckning, tvättmaskin på rummet.

Cons:

Solo resenär: Jag mådde illa en eftermiddag och ringde receptionen för att få ett glas vatten till rummet. Dem vägrade hämta och bad mig istället att gå ner (från våning 13) och hämta själv. Rekommenderar ej detta boende till ensamma resenärer!

2026-07-17 • via Nuitee
E
Els • solo_traveller • au
10
Pros:

Amazing location,beautiful hotel and helpful to have the washing machine

Cons:

The beds were uncumfortable

2026-07-16 • via Nuitee
M
Masami • couple • jp
8
Pros:

朝食がおいしかった

Cons:

フロントの対応が・・・

2026-07-16 • via Nuitee
F
frédérique • extended_group • fr
9
2026-07-15 • via Nuitee
B
Benjamin • couple • au
9
2026-07-15 • via Nuitee
H
Hideaki • solo_traveller • jp
10
すばたしい
Pros:

清潔感溢れるホテル内に感動しました。

Cons:

特になし

2026-07-15 • via Nuitee
V
Viacheslav Anatolievich • couple • nl
8
2026-07-15 • via Nuitee
F
Frederik • extended_group • be
8
2026-07-14 • via Nuitee
B
Beata • couple • pl
10
Komfortowy pobyt w pięknym mieście.
Pros:

Łatwy dojazd z dworca.
Wiele ciekawych miejsc do zwiedzania w zasięgu krótkiego spaceru.
Bliska lokalizacja sklepów, restauracji, targu rybnego.
Duży pokój i łazienka.
Komfortowe warunki.
Pomocna obsługa.

2026-07-14 • via Nuitee
T
Toshiharu • solo_traveller • jp
7
2026-07-14 • via Nuitee