Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 4528 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
R
Ryuzo • extended_group • jp
8
2026-05-09 • via Nuitee
M
Masahito • extended_group • jp
10
2026-05-09 • via Nuitee
J
Junnosuke • couple • jp
10
2026-05-09 • via Nuitee
V
Vincent • couple • gf
8
Pros:

Hotel parfaitement situé pour profiter du centre ville de Kanazawa, de son château, des jardins et des musées. Chambre spacieuse et agréable

2026-05-09 • via Nuitee
L
Leslie-Alexandre • solo_traveller • fr
10
Pros:

Super emplacement, équipe à l'écoute et disponible !

2026-05-09 • via Nuitee
J
Janelle • couple • au
10
5 Stars! Great room, helpful staff and good location.
Pros:

Room was a great size and bed was very comfortable. Friendly, helpful staff and good location.

2026-05-08 • via Nuitee
J
Julien • solo_traveller • fr
9
2026-05-08 • via Nuitee
佳莉 • extended_group • tw
10
Pros:

每間客房內竟然都有洗衣機烘衣機和微波爐！超棒！

2026-05-08 • via Nuitee
T
Tiago • solo_traveller • br
10
Pros:

Excelente localização e atendimento em Knazawa

Cons:

Nada

2026-05-08 • via Nuitee
B
Brett-Riley • solo_traveller • us
7
2026-05-08 • via Nuitee
M
Marian • couple • nl
9
2026-05-08 • via Nuitee
S
Sasson • solo_traveller • il
10
Pros:

Everything, the room with washing machine, the location, breakfast and the stuff

2026-05-08 • via Nuitee
A
Adi • solo_traveller • il
8
2026-05-07 • via Nuitee
A
Adi • solo_traveller • il
8
2026-05-07 • via Nuitee
A
Adi • solo_traveller • il
9
2026-05-07 • via Nuitee
T
Tetsuo • couple • jp
7
良かった
Pros:

立地場所が最高だった

Cons:

フロントでの説明がいまいちわかりにくかった

2026-05-07 • via Nuitee
A
Andreas • couple • at
8
-
Pros:

Sehr Zentrale Lage.

Cons:

Zimmerreinigung nur gegen Aufpreise, sonst 1 Mal pro Woche.

2026-05-07 • via Nuitee
J
Jonathan • couple • au
9
2026-05-07 • via Nuitee
I
Irene • couple • es
9
Sin duda lo recomiendo
Pros:

Me sorprendió muy gratamente este hotel. Habitaciones cómodas, una ubicación ideal para moverse por la zona y un ambiente muy tranquilo, sin ruidos molestos. Además, todo estaba muy limpio, personal muy amable. Habitación equipada con todo lo necesario. Totalmente recomendable.

Cons:

Todo bien

2026-05-07 • via Nuitee
C
Cipriano • couple • it
10
È stato davvero top. I servizi e la qualità di questo albergo l’abbiamo trovata raramente.
Pros:

Tutto

Cons:

Niente

2026-05-07 • via Nuitee