Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 3994 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
M
MK • family_with_children • de
9
2026-04-04 • via Nuitee
E
Elizabeth • couple • jp
8
A super convenient hotel near major tourism sites in Kanazawa
Pros:

Great location, comfortable beds, washing machine in the room

Cons:

N/A

2026-04-04 • via Nuitee
M
Marion • couple • de
10
Sehr gute Unterkunft in guter Lage zu einem guten Preis
Pros:

Sehr gutes Preis/Leistungsverhältnis, großes sauberes Zimmer mit allem, was man braucht in sehr guter Lage, wir würden wieder kommen.

2026-04-04 • via Nuitee
R
Richard • couple • gb
10
Good modern hotel
Pros:

Good modern rooms, free coffee from machine. Close to park and walkable to sights in Kanazawa

2026-04-04 • via Nuitee
N
Nee Meng • family_with_children • au
10
Pros:

1. Reception manned by people not machine.
2. Allowed us to check us ahead of time and our bags were carried up to our rooms
3. Very good internet speed and connection
4. Excellent breakfast
5. Very friendly staff and helpful
6. Spacious rooms, facilities in the rooms are new and fully functional.

Cons:

Nothing to complain at all
Will done!

2026-04-04 • via Nuitee
E
Ebele • couple • nl
10
Uitstekend verblijf in hartje Kanazawa.
Pros:

Wij verbleven van 1 t/m 4 april in Tokyu Stay Kanazawa en hebben hier een bijzonder prettig verblijf gehad. Het hotel is ideaal gelegen, op korte afstand van alle belangrijke bezienswaardigheden, waardoor het een perfecte uitvalsbasis is om Kanazawa te verkennen.

De kamers zijn comfortabel, schoon en van alle gemakken voorzien. Wat vooral opviel was de vriendelijkheid en behulpzaamheid van het personeel – altijd attent en met een glimlach klaar om te helpen.

Het ontbijt was uitgebreid en goed verzorgd, met een ruime keuze aan zowel Japanse als westerse gerechten. Alles werd continu aangevuld en was van uitstekende kwaliteit.

Kortom: een aanrader voor iedereen die Kanazawa bezoekt en waarde hecht aan comfort, service en een centrale ligging.

Cons:

Niet van toepassing,

2026-04-04 • via Nuitee
P
Pamela • couple • cl
10
Pros:

Buen alojamiento en Kanazawa. Personal amable y pieza bastante cómoda, incluso había lavadora en la habitación. Muy buen plus.

Cons:

Todo bien

2026-04-04 • via Nuitee
Y
Yuan-Chung • family_with_children • tw
9
2026-04-04 • via Nuitee
G
George • couple • gb
7
Solid Choice for Kanazawa
Pros:

- Good location near the castle, fish market, old town
- Staff were very friendly
- Washer/Dryer in the room was very useful
- Good size modern room

Cons:

- Breakfast was underwhelming, wouldn’t pay for this next time
- Quite expensive for facilities

2026-04-03 • via Nuitee
A
Asher • solo_traveller • jp
9
2026-04-03 • via Nuitee
M
Marika • couple • it
10
2026-04-03 • via Nuitee
D
De Serio • extended_group • it
8
2026-04-03 • via Nuitee
E
Emi • family_with_children • us
10
2026-04-03 • via Nuitee
I
Ikemura • family_with_children • jp
9
2026-04-03 • via Nuitee
A
Antonia • couple • gb
10
2026-04-03 • via Nuitee
S
Sara • couple • it
9
Pros:

Colazione a buffet
Presente lava asciuga in camera, cosa molto comoda.
Camera normale di hotel, comoda a 5 minuti a piedi dal centro di Kanazawa.

Cons:

-

2026-04-02 • via Nuitee
A
Anne • couple • au
10
Excellent value for money. The most modern and largest accommodation we had in our 2 weeks in Japan. Location was great
Pros:

Spacious, 3-way bathroom, washing machine and dryer was a fantastic addition, clean and great location.

Cons:

Pillows.

2026-04-02 • via Nuitee
L
Lau • couple • hk
9
2026-04-02 • via Nuitee
I
isen • couple • tw
8
2026-04-02 • via Nuitee
I
isen • couple • tw
8
Pros:

早餐簡單OK，飯店位置不錯

2026-04-02 • via Nuitee