Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 3994 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
S
Sangho • family_with_children • kr
9
Pros:

가성비

Cons:

없음

2026-03-07 • via Nuitee
G
Gordon • extended_group • gb
10
Ideal modern hotel in a great location with lovely breakfast
Pros:

Location next to bus stops
Comfortable modern bedroom and bathroom
Great breakfasts included
Professional happy staff

2026-03-07 • via Nuitee
下原 • family_with_children • jp
9
困ること？　見つかりませんでした
Pros:

宿泊中のゴミ等処理してくださり過ごしやすかったです　乾燥機付きの洗濯機があったので必要な方には安心できるのではないかと思います

2026-03-06 • via Nuitee
E
elliot • couple • fr
9
2026-03-06 • via Nuitee
M
Melisa • couple • es
10
Hotel cómodo y correcto
Pros:

Habitación muy cómoda. Cama enorme, habitación de tamaño correcto para ser Japón, lavadora dentro de la habitación, silencio, buena ubicación. Todo en orden!

Cons:

Nada

2026-03-06 • via Nuitee
C
Ching • family_with_children • us
8
The hotel includes all the essential items for easy travel. I will chose them again.
Pros:

Washer and dryer in the room is fantastic. We can also use only washer or dryer. After a long day, we do not need to run to washers or dryers to wash clothes. They are in the room and quite. Breakfast is great.

Cons:

We had 2 residential room with kitchen. One is spacious and the other is small.

2026-03-06 • via Nuitee
下原 • family_with_children • jp
9
2026-03-06 • via Nuitee
I
Intan • family_with_children • au
10
2026-03-06 • via Nuitee
J
Jelena • family_with_children • rs
8
Pros:

The hotel location is excellent, very close to major sights, and in a very nice and well connected neighborhood. Room is standard, small but very well packed. Breakfast is quite rich and diverse, including both western and Japanese food. Reception staff is very helpful.

Cons:

Cleaning policy (once a week) is a bit strange. However, garbage can be removed and towels can be changed daily.

2026-03-06 • via Nuitee
Y
Ya Chi • couple • tw
10
2026-03-06 • via Nuitee
S
SHOICHI • family_with_children • jp
9
Pros:

金沢城公園、兼六園、21世紀美術館、武家屋敷、茶屋街、近江町市場等の観光スポットに近く(全て徒歩圏内)利便性が良い。
ツインルームの34㎡の部屋に2泊したが、トイレ、バスルーム別で部屋の広さは十分、インテリアもシックで感じ良く、清潔感を引き立てている。
朝食は和食メインで、種類は少なめだが美味しい。
フロント脇の無料コーヒーはgood。2カップを入れて部屋に持っていけるビニール袋が準備されており、細かい気遣いが感じられる。また、加賀棒茶もあり、観光スポットの散策に持参した保温ポットに入れて持って行けたのはありがたかった。

Cons:

特になし。

2026-03-05 • via Nuitee
V
Vanessa • couple • us
10
2026-03-05 • via Nuitee
J
Jessica • couple • de
10
Es war fabelhaft
Pros:

Alles. Das Personal Wäsche freundlich und zuvorkommend. Es ist für alles gesorgt und an der Rezeption wird einem immer weitergeholfen. Die Zimmer sind großzügig und bestens ausgestattet

2026-03-05 • via Nuitee
D
DIEGO • solo_traveller • mx
10
Pros:

Great value. Near a lot of interesting places. Very friendly staff, clean and cozy. Breakfast buffet is ok.

Cons:

Buffet options

2026-03-05 • via Nuitee
M
Miroslav • family_with_children • cz
10
Comfortable, close to historical psots, yummy breakfast
Pros:

Comfortable room with washing machine. Strategic location to reach most of Kanazawa historical spots. Very yummy brekafasts.

2026-03-05 • via Nuitee
R
Reina • couple • jp
10
2026-03-04 • via Nuitee
M
Monica • solo_traveller • ch
10
2026-03-04 • via Nuitee
C
Cody • extended_group • au
10
Staff were friendly and helpful. Great location and a clean and tidy room.
Pros:

Helpful staff, great location, clean

2026-03-04 • via Nuitee
M
Magi • couple • jp
10
スタッフの方達の接客の良さ
Pros:

　スタッフの方たちの接客が非常に良かったです。
また金沢に来た際は東急ステイ金沢さんに着たいなと思えるような接客でした。2人1部屋でしたが、とても広く快適でした。
　この度はありがとうございました。

Cons:

ありません。

2026-03-03 • via Nuitee
I
Ignacio • family_with_children • de
10
Thank you Yosei!
Pros:

Yosei nos dió la bienvenida de una manera muy profesional. Un chico muy simpático y servicial.
No sólo él, todo el personal de este hotel está pendiente de todo lo que necesitan sus huéspedes.
La habitación muy amplia y cómoda. El desayuno muy completo y de buena calidad.
Si volviese a Kanazawa, no dudaría en alojarme de nuevo en este hotel.

2026-03-03 • via Nuitee