Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Room upgrades
Cons:
Cleanliness issues
Spa facilities need maintenance
Some staff were not responsive

Categories

Cleanliness
7.71
Some cleanliness issues were mentioned, including unclean glasses and linens.
Service
9.18
Generally good service, with some minor complaints about staff responsiveness.
Location
9.22
Great location mentioned in several reviews.
Room Quality
8.67
Rooms were mostly described positively, with some being upgraded.
Amenities
7.2
Several issues with spa facilities and maintenance were noted.
Value for Money
9.16
Good value mentioned, especially considering the price.
Food and Beverage
8.21
Food was generally described positively, but not without some issues.
Overall Experience
8.68
Overall experience is good, but some improvements can be made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:47

Property Description

Luxurious Accommodation
Gardenia Hotel & Spa in Veles offers beautifully decorated air-conditioned units with garden views, flat-screen TVs, and modern bathrooms stocked with complimentary toiletries.

Relaxation and Wellness
Guests can unwind in the fully renovated spa and wellness center, complete with infrared and Finnish saunas, heated relax beds, and an indoor pool. The outdoor pool, sun terrace, and massage services provide additional relaxation options.

Convenient Amenities
With a restaurant, fitness center, and table tennis on-site, plus services like packed lunches and shuttle arrangements, guests can enjoy a stress-free stay. The 24-hour front desk ensures assistance at any time.

Book your stay at Gardenia Hotel & Spa for a rejuvenating and comfortable experience in Veles.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1693 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 7.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 8.68
S
Sanja couple mk
10
Great experience! Too cute
Pros:

Breakfast - excellent, a lot of food included (maybe if there was some salad it would be great)
SPA - especially the saunas, they were exceptional.
Room - perfect.

2026-03-03 via Nuitee
H
Hristovska family_with_children mk
10
2026-02-28 via Nuitee
S
Slobodan family_with_children bg
4
Pros:

Lokacija, cena je bila prihvatljiva za period boravka, udobnost kreveta.

Cons:

Spa - cistoca u spa nije na nivou hotela sa 5*, radno vreme od 13h do 19h, sto je za hotel koji ima 5* neprihvatljivo.
Kupatilo - u sve tri sobe koje smo rezervisali je curila voda iz tus kabine i bilo je poplavljeno, voda je jedva oticala iz tus kabine. Peskiri stari, poderani i pozuteli.
Dorucak - dorucak je na nivou hotela sa 3*, dorucak je od 7 do 10h, otisli smo na dorucak u 9:20 sve posude za topla jela su bile prazne, iako je restoran bio pun. Restoran gde se sluzi dorucak premali za hotel tog kapaciteta. Nije bilo mesta da se smestimo i pojedemo i ono malo sto je ostalo od dorucka.

2026-02-09 via Nuitee
S
Slobodan extended_group mk
9
2026-01-30 via Nuitee
N
Natalija family_with_children rs
9
2026-01-26 via Nuitee
D
Damjan family_with_children mk
10
2026-01-26 via Nuitee
Žolt Konja family_with_children rs
10
2026-01-24 via Nuitee
V
veljanoski family_with_children mk
8
2026-01-23 via Nuitee
A
alehvettel family_with_children rs
10
2026-01-22 via Nuitee
I
Ivana family_with_children mk
9
2026-01-20 via Nuitee
M
Mitrovska couple mk
7
2026-01-20 via Nuitee
İslam Murat family_with_children tr
8
Pros:

Genel olarak ilk günkü resepsiyon bayan yardımcı olmaya çalıştı. Ancak tam olarak çözüm olamadı. Onun dışında iyi di herşey güzeldi. Çok teşekkür ederiz.

Cons:

Odalardaki Isıtma sistemleri daha verimli olabilirdi. Odadaki Klimanın biri çalışmıyordu. Ertesi gün seyyar ısıtıcı verdiler. Ancak küçük çocuklarla seyahat ettiğimiz için seyyar ısıtıcılar biraz tehlike oluşturuyordu.

2026-01-20 via Nuitee
D
Darko couple mk
9
2026-01-20 via Nuitee
R
Rade Stojanovski family_with_children mk
10
Pros:

Personal is very kind, food is very tasty and atmosphere is nice and relaxing.

Cons:

Spa is more a kindergarten then a spa. Under 18 years are forbidden in the spa but still allowed by the personal and because of our macedonian "culture", kids with dippers are in the jacuzzi, snorkeling equipment is used in the pool and it's very loud with kids crying and yelling around.

2026-01-19 via Nuitee
A
Ana couple mk
3
2026-01-19 via Nuitee
M
Mario couple mk
8
2026-01-19 via Nuitee
S
Schirgi couple ch
5
2026-01-19 via Nuitee
M
Milos family_with_children rs
5
Cons:

“The hotel presents itself as 5-star, but in reality it’s not worth more than 2. The bathroom is in poor condition (the shower is held together with a tie, the door doesn’t work, mold in the corners), sockets are sticking out of the walls, half of the lights don’t work, and the wallpaper is peeling. In the restaurant you wait 15–20 minutes for a waiter, and in the end you have to go and find one just to place an order. Breakfast is on a ‘first come, first served’ basis – if you’re late, there’s no refilling of food or juices. Far from luxury, I would not recommend it.”

2026-01-19 via Nuitee
G
Grubor family_with_children rs
9
Ukoliko želite kompletan odmor od svakodnevice, ovaj hotel će vam upravo to omogućiti.
Pros:

Doručak sjajan, bogat, raznovrsan, ukusan. Hotel i osoblje takođe sjajni. Sadržaj sjajan, raznovrstan ali nismo koristili sve usluge zbog kratkog boravka pa je teško biti precizan u potpunosti. U svakom slučaju sve preporuke. Doći ćemo ponovo.

Cons:

Pogled i zasebna soba, ali to nema veze sa sadržajem hotela u smislu nekog posebnog nedostatka. Prosto bi sa tim ugođaj bio kompletan.

2026-01-19 via Nuitee
B
Bojan couple mk
8
2026-01-19 via Nuitee