Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Room upgrades
Cons:
Cleanliness issues
Spa facilities need maintenance
Some staff were not responsive

Categories

Cleanliness
7.71
Some cleanliness issues were mentioned, including unclean glasses and linens.
Service
9.18
Generally good service, with some minor complaints about staff responsiveness.
Location
9.22
Great location mentioned in several reviews.
Room Quality
8.67
Rooms were mostly described positively, with some being upgraded.
Amenities
7.2
Several issues with spa facilities and maintenance were noted.
Value for Money
9.16
Good value mentioned, especially considering the price.
Food and Beverage
8.21
Food was generally described positively, but not without some issues.
Overall Experience
8.68
Overall experience is good, but some improvements can be made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:47

Property Description

Luxurious Accommodation
Gardenia Hotel & Spa in Veles offers beautifully decorated air-conditioned units with garden views, flat-screen TVs, and modern bathrooms stocked with complimentary toiletries.

Relaxation and Wellness
Guests can unwind in the fully renovated spa and wellness center, complete with infrared and Finnish saunas, heated relax beds, and an indoor pool. The outdoor pool, sun terrace, and massage services provide additional relaxation options.

Convenient Amenities
With a restaurant, fitness center, and table tennis on-site, plus services like packed lunches and shuttle arrangements, guests can enjoy a stress-free stay. The 24-hour front desk ensures assistance at any time.

Book your stay at Gardenia Hotel & Spa for a rejuvenating and comfortable experience in Veles.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1731 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 7.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 8.68
N
Naskø solo_traveller mk
7
2026-06-02 via Nuitee
B
Bošnjak solo_traveller rs
7
2026-06-02 via Nuitee
S
Sabine couple lu
8
Hôtel confortable, bon restaurant mais un peu éloigné de la ville si on n’est pas motorisé.
Pros:

Belle chambre bien équipée et spacieuse.
Accès au Spa gratuit
Bon restaurant
Accueil professionnel et chaleureux

Cons:

Le hammam ne fonctionnait pas mais c’est un détail.
L’hôtel est assez éloigné du centre ville. Il est donc préférable d’avoir une voiture.

2026-06-02 via Nuitee
D
Dr. Neumann couple hu
10
2026-06-01 via Nuitee
B
Bojan solo_traveller rs
8
Cons:

Hotel realno ima 3+ ili 4 zvezdice.Daleko je od 5.

2026-06-01 via Nuitee
H
Hans Joachim couple de
7
Für einen Kurzaufenthalt mit ein bisschen Wellness und sehr gutem Frühstück ist das Hotel O.K..
Pros:

Das Frühstück ist sehr gut ! Der Wellnessbereich mit Sauna und Becken ist nach einer langen Fahrt sehr angenehm. Öffnungszeiten sind natürlich zu beachten.
Die Qualitätsprobleme im ersten Zimmer konnten durch das qualifizierte Personal mit den Angebot eines anderen Zimmers zufriedenstellend gelöst werden.

Cons:

Alles etwas in die Jahre gekommen und nicht auf 5 Sterne Niveau.
Ein unordentliches und z.T. verschmutztes Umfeld passt ebenfalls nicht zu einem 5 Sterne Hotel.

2026-05-28 via Nuitee
Z
Zeljko family_with_children de
9
2026-05-25 via Nuitee
G
Grzegorz solo_traveller pl
10
2026-05-25 via Nuitee
G
Grzegorz solo_traveller pl
9
2026-05-25 via Nuitee
K
Kostikj solo_traveller mk
4
Cons:

Food was been lowrated

2026-05-24 via Nuitee
D
Denise couple de
8
Pros:

Das Zimmer war sehr geräumig und gut ausgestattet, ebenso das Bad. Das Frühstück hatte viel Auswahl.
Das Spa konnten wir leider nicht nutzen, da dieses bei unserem Aufenthalt nur von 13-19 Uhr geöffnet war und wir erst später angekommen sind. Außerdem war bei unserer Ankunft eine Hochzeit, sodass das Parkplatzfinden etwas schwierig war, aber geklappt hat. Und gehört haben wir in unserem Zimmer nichts von der Hochzeitsfeier.

2026-05-24 via Nuitee
J
JosipaR solo_traveller gb
7
Good price for the stay, lovely staff, a lot of space for the improvement
Pros:

It is hard to be objective on this part, since I met my family here for the wedding which affected this experience in the positive way. The hotel has a spa and a small gym, which is great, but also expected from the 5* hotel and spa. The staff was extremely kind and welcoming, always ready to help if needed. The hotel has a nice cafe/restaurant which has a covered outside area where is lovely to sit when the weather is nice. Full body massage was the best experience in the hotel, massage was given by someone who knows what he is doing, and it only cost me 20 euros. Breakfast choice was good for continental breakfast.

Cons:

This is not a 5* hotel per European standards. There is something lacking in every room. There is a massage shower in every room, but only one option worked on it. Shower door are not able to close all the way so the floor would get wet and it would be extremely slippery(My sister had a shower door that were hanging by the thread). Sound isolation is very poor. On the morning after the wedding, I was awaken by the alarm- neighbour room alarm. You can hear people moving, showers running, water flushing... When it comes to spa facilities, it is very nice to have and enjoy them, however the hot tub is broken, filter keeps coming out, no bubbles, enterance to the tub is quite anadequate and insecure. Pool is nice(indoor), and saunas are working but temperature in Finnish sauna seems bit low. I was there 2 days, and on the second day there were no towels in the spa. Altough the choice for the breakfast was ok by my liking, food was cold (eggs, sausages...), and we were at breakfast at 9am,and and 8am.

2026-05-21 via Nuitee
D
darko couple de
6
nije tako loše ali može i bolje
Pros:

dorucak nije bio loš - švedski stol..... ljubazno osoblje, opustena atmosfera

Cons:

izuzetno loš kucni internet, hladna voda u bazenu, neispravan jacuzzi.....radno vrijeme welnessa prekratko 13,00 - 19,00 sati

2026-05-19 via Nuitee
Z
Zivkovic solo_traveller rs
10
Pros:

Lokacija, mir i tisina, lepa priroda.

2026-05-15 via Nuitee
R
Richard couple ch
5
Pros:

Geräumige Zimmer, allerdings nicht einem 5 Sterne Hotel würdig!

2026-05-14 via Nuitee
M
Marko solo_traveller rs
10
2026-05-12 via Nuitee
D
David solo_traveller ie
3
Stay away
Pros:

The room was ok and the bed was comfortable.

Cons:

Spa was terrible.
Internet was terrible.

2026-05-11 via Nuitee
B
Biljana solo_traveller rs
10
2026-05-10 via Nuitee
V
Venka solo_traveller bg
10
2026-05-09 via Nuitee
M
Milos solo_traveller rs
8
2026-05-07 via Nuitee