Swissôtel Jakarta PIK Avenue

Hotels
•
Swissôtel Hotels & Resorts
9.8 (648 reviews)
Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta , Jakarta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Clean and comfortable rooms
Cons:
Chaotic parking situation
No airport shuttle service
Limited dining options for certain dietary needs

Categories

Cleanliness
9.68
Rooms were very clean and felt spacious.
Service
10
Excellent hospitality from start to finish, staff were very friendly and helpful.
Location
9.68
Location is near the airport and easy to access.
Room Quality
9.68
Spacious and modern with good in-room entertainment options.
Amenities
9.68
Good amenities available, although the swimming pool is not very big.
Value for Money
9.68
Standard pricing for quality services provided.
Food and Beverage
10
Breakfast was delicious and well-varied with plenty of options.
Overall Experience
10
Overall a great experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:28

Property Description

Luxurious Accommodation
Swissôtel Jakarta PIK Avenue offers air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay for every guest.

Top-Notch Facilities
Guests can enjoy free bikes, a fitness centre, and a garden, perfect for relaxation and leisure activities during their stay. The hotel also provides a restaurant, shared kitchen, and room service for added convenience.

Convenient Location
Located near popular attractions like Museum Bank Indonesia and Mangga Dua Square, and just 10 km from Soekarno-Hatta International Airport, Swissôtel Jakarta PIK Avenue is the ideal choice for both leisure and business travelers.

Book now for a luxurious and convenient stay at Swissôtel Jakarta PIK Avenue!

Important information:

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), the usage of our outdoor swimming pool is limited. During weekends and peak season can only be used by our guest in house with reservation in advance during check in time which also based on availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for Rp 0 per person per night when using an existing bed.
    Adults stay for Rp 968,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 648 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 10
Overall Experience: 10
J
Jin • solo_traveller • sg
10
2026-03-26 • via Nuitee
E
Eva • solo_traveller • id
10
2026-03-26 • via Nuitee
K
Kelvin Tjoa • family_with_children • id
10
2026-03-21 • via Nuitee
A
Andri • family_with_children • id
10
2026-03-18 • via Nuitee
S
Selvy • couple • us
10
Very nice and very cleand
Pros:

Recommended

2026-03-12 • via Nuitee
S
st • couple • id
9
2026-03-12 • via Nuitee
Z
Zaldy • couple • au
7
Pros:

Location

Cons:

Convenient

2026-03-10 • via Nuitee
M
Minh • extended_group • vn
10
2026-03-10 • via Nuitee
R
Robert • family_with_children • ch
10
Pros:

Alles super

2026-03-05 • via Nuitee
V
Veronica • family_with_children • sg
9
2026-02-28 • via Nuitee
S
Saw • couple • au
7
Cons:

Staff are excellent except for some, not a good service. Inconsistent.

2026-02-25 • via Nuitee
S
S.Sud • solo_traveller • ae
7
Overall served my purpose of the visit - 1 night business trip !
Pros:

So so... Not a great fare

Cons:

very little vegetarian fare was there. The b-fast items/counters are arranged in different corners of the Restaurant -- making one go hunting for various items ...and even then missing many items. Very uncreative layout !

2026-02-24 • via Nuitee
J
jeremy • solo_traveller • it
10
Amazing stay enhanced by lovely staff
Pros:

Staff were amazing and the room was spotless

Cons:

Nothing

2026-02-24 • via Nuitee
L
Lee • family_with_children • id
3
2026-01-29 • via Nuitee
M
Mohamad • family_with_children • sa
10
2026-01-28 • via Nuitee
N
Nora • solo_traveller • sg
10
Convenient.
Pros:

I love staying at this hotel, it's like home.

Cons:

None.

2026-01-23 • via Nuitee
M
MOHAMAD ELIAS • solo_traveller • my
10
Pros:

Staff yang ramah & sgt membantu. Dr pintu masuk hingga ke breakfast staffnya sgt baik, sgt kemas, good looking & layanan yg terbaik. Bilik sgt selesa. Pool luas tp paling best breakfastnya. Sgt mewah. Sebelah hotel terdapat mall. Location ok tak jauh dr bandara & tempat menarik di PIK2

2026-01-22 • via Nuitee
C
Constance • solo_traveller • sg
4
Not a good hotel for business
Pros:

Reception was not helpful a
Bd did not inform correct information during check-in. I was not able to receive my invoice upon check out as they said that I paid via booking.com hence they cannot issue me an invoice as I need to get it from booking.com.

When I request from booking.com, a message from them say to contact hotel… no one can assist as hotel person reply they are on leave…

Cons:

Reception staff cannot provide corrrct information. Not helpful .

2026-01-20 • via Nuitee
Y
Youyou • solo_traveller • sg
10
I had stayed in your hotel several times. One thing I don't like is the toilet door sometimes can't
Cons:

Overall was good except the toilet door can't close at all

2026-01-19 • via Nuitee
S
Steven • solo_traveller • tw
10
2026-01-19 • via Nuitee