Swissôtel Jakarta PIK Avenue

Hotels
Swissôtel Hotels & Resorts
9.8 (743 reviews)
Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Clean and comfortable rooms
Cons:
Chaotic parking situation
No airport shuttle service
Limited dining options for certain dietary needs

Categories

Cleanliness
9.68
Rooms were very clean and felt spacious.
Service
10
Excellent hospitality from start to finish, staff were very friendly and helpful.
Location
9.68
Location is near the airport and easy to access.
Room Quality
9.68
Spacious and modern with good in-room entertainment options.
Amenities
9.68
Good amenities available, although the swimming pool is not very big.
Value for Money
9.68
Standard pricing for quality services provided.
Food and Beverage
10
Breakfast was delicious and well-varied with plenty of options.
Overall Experience
10
Overall a great experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:28

Property Description

Luxurious Accommodation
Swissôtel Jakarta PIK Avenue offers air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay for every guest.

Top-Notch Facilities
Guests can enjoy free bikes, a fitness centre, and a garden, perfect for relaxation and leisure activities during their stay. The hotel also provides a restaurant, shared kitchen, and room service for added convenience.

Convenient Location
Located near popular attractions like Museum Bank Indonesia and Mangga Dua Square, and just 10 km from Soekarno-Hatta International Airport, Swissôtel Jakarta PIK Avenue is the ideal choice for both leisure and business travelers.

Book now for a luxurious and convenient stay at Swissôtel Jakarta PIK Avenue!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.8
Based on 743 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 10
Overall Experience: 10
H
Hi Tiang Charley solo_traveller my
8
Great, hope the same rates applies yearly
Pros:

Breakfast was great

Cons:

On peak times, Not enough seating places closer to 24 brownmilk near North Lobby PIK Avenue mall for family size ...

2026-08-29 via Nuitee
Y
Yurina couple nl
7
2026-08-29 via Nuitee
A
Abdullah solo_traveller om
6
2026-08-26 via Nuitee
C
Chamindra couple lk
10
Great
Pros:

Staff location

Cons:

Activity

2026-08-25 via Nuitee
T
TOMONO solo_traveller jp
8
良いと思う
Pros:

隣にショッピングモールがあって、食事、買い物が出来た。

Cons:

上部のシャワーが使えなかった。
冷蔵庫が冷えなかった、テレビが映らなくなったが早急に対処してもらった。

2026-08-25 via Nuitee
A
andrew solo_traveller us
10
Great
Pros:

Great stay. Very attentive staff.

Cons:

Nothing

2026-08-23 via Nuitee
M
MOHAMMED solo_traveller qa
9
Pros:

قربه من مول صغير و قربه للمطار

Cons:

الغرف صغيرة الحجم

2026-08-23 via Nuitee
E
Elham couple sa
10
2026-08-22 via Nuitee
H
HANA extended_group sa
10
2026-08-22 via Nuitee
E
Elham couple sa
10
2026-08-22 via Nuitee
E
Eduard solo_traveller id
10
Pros:

All

Cons:

None

2026-08-21 via Nuitee
J
Jocelyn solo_traveller au
10
Pros:

The facilities. 24hr bar service and room service.

2026-08-19 via Nuitee
E
Eva family_with_children de
10
2026-08-17 via Nuitee
C
Canal extended_group br
9
2026-08-13 via Nuitee
D
Dunifeng solo_traveller de
7
Absolut solide, gefällt mir immer wieder wegen der Nähe zum Flughafen und den Golfplätzen
Pros:

Lage 1a, Frühstück in der Executive Lounge ok

Cons:

Ausstattung, wirkt etwas in die Jahre gekommen...

2026-08-13 via Nuitee
M
Mehdi couple fr
10
Excellent!
Pros:

- Everything went perfect!
- They even prepared a wonderful surprise for our honeymoon!
- The room was very confortable!
- breakfast was amazing
- the crew were super kind, delightful with us during the whole stay
- the hotel was very convenient for us. As we were looking for a hotel close to the airport

Cons:

Nothing!

2026-08-09 via Nuitee
S
sofiew896 Family Rotterdam, South Holland Province
6
Small Room
Pros:

My husband & son checked in on 5th August 2026. We are from the Netherlands. So we are still staying here while i write this review. We booked 2 rooms. My husband &I have the room with bay view. Our room is ok but small and bit outdated. The house keeping staffs & restaurant staffs are friendly. Gym is also ok with normal & cold towels. Breakfast this morning was ok with lots of varieties of western and local options. But there was no welcome drink at arrival or anything welcome stuffs in the room at all. We come to Jakarta every least 2-3 times a year and always stay at 5 star hotels. We choose swissotel this time coz we thought it’s quite near the airport. We only shall stay for 3 nights before continue our trip to Malaysia and Thailand. We stayed previously in hotel Dharmawangsa where we were greeted every morning by our names and specially personally made by order breakfast. We stayed last February 2026 in Raffles Kuningan, where we really treated so fantastic that we didn’t want to leave Raffles. ( read my review of February 2026 ). I do not think next time, i shall choose Swissotel again. The room and bathroom at Swissotel is too small to our liking ( different of €50 per night with Raffles~ we shall choose Raffles again next time ). No welcome drink at all, no welcoming stuffs at all in the room. The massage my husband had last night was good but overpriced.
We shall probably come back to Jakarta again somewhere in December this year. Despite the friendly staffs, I am sure not going to choose this Swissotel hotel anymore. We don’t get the feeling of staying at a 5 star hotel compared to Raffles or Dharmawangsa.

2026-08-06 via Tripadvisor
S
Sungjin solo_traveller kr
9
좋아요
Pros:

깨끗하고 식당 좋숩니다

Cons:

없습나다

2026-08-05 via Nuitee
A
Andersson Gillström solo_traveller se
8
2026-08-05 via Nuitee
M
Maxwats solo_traveller fr
9
2026-08-04 via Nuitee