Hotel Bernerhof

Hotels
9.1 (1353 reviews)
Bahnhofstrasse 16 , Interlaken , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Old Property
TV Issues

Categories

Cleanliness
9.14
Most reviews indicated the hotel was clean and met guest needs.
Service
9.51
Multiple reviews praised the friendly and helpful staff.
Location
9.65
Great location near transport and food options, consistently highlighted.
Room Quality
8.9
Rooms were generally comfortable and clean, although a few suggested minor updates.
Amenities
8.33
Some amenities mentioned positively, but requests for additional features noted.
Value for Money
9.09
Guests felt it was good value considering the location and service.
Food and Beverage
8.84
Breakfast was described as sufficient, though specific dietary requests were mentioned.
Overall Experience
9.31
Overall satisfaction was high, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Welcome to our centrally-located modern hotel with yellow balconies, just opposite the Interlaken West Train Station, offering easy access to the Jungfrau Ski Area.

Modern Guestrooms: Our guestrooms are designed in light colours with stylish patterned fabrics, each equipped with satellite televisions, balconies, and complimentary WiFi.

Dining Experience: Indulge in traditional Swiss cuisine at our hotel's restaurant while taking in stunning mountain views from every room.

Book your stay now to experience the perfect blend of convenience, comfort, and breathtaking views at our hotel.

Important information:

Please inform Hotel Bernerhof regarding the age of children.

Please also inform the property in advance about the number of extra guests.

Please also note that breakfast is served from November until March from 07:30 until 10:00 and from April to October from 07:00 until 10:00.

According to the government, all guests have to provide a Covid certificate with valid photo ID since 13 September 2021. Either guests must be vaccinated, tested or recovered. This will be checked at check-in.

Please note that for bookings of 5 rooms and more special conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.

Location

Guest Reviews

9.1
Based on 1353 reviews
Cleanliness: 9.14
Service: 9.51
Location: 9.65
Room Quality: 8.9
Amenities: 8.33
Value for Money: 9.09
Food and Beverage: 8.84
Overall Experience: 9.31
L
Leonardo • couple • br
9
2026-02-09 • via Nuitee
Λυκοβαρδάκη • couple • gr
9
2026-02-09 • via Nuitee
C
Claudia • solo_traveller • ch
9
Preis-Leistungsverhältnis mit der Lage Bahnhof West ist eine tolle Kombi.
Pros:

Alles war perfekt! Raum sauber und ruhig - funktional eingerichtet und Bett sehr bequem. Die Figuren im Gang sind ein Hingucker!

Cons:

Ich finde für die Schweiz gehört eine grössere Auswahl Käse ins Frühstücksbüffet. Aber nicht falsch verstehen, das Frühstück ist sehr gut.

2026-01-28 • via Nuitee
B
Barbara • extended_group • ch
9
Preis Leistung absolut top
2026-01-20 • via Nuitee
A
Andrea • family_with_children • ch
9
Great hotel. Happy to have stayed there!
Pros:

Location was perfect! next to the Interlaken West station...hard to beat that. The room was a good size and we were a group of 3. We had a very good breakfast with enough space for all the guests.

Cons:

A bit more variety in the breakfast ( types of bread, bacon..etc) but honestly there was sufficient.

2026-01-20 • via Nuitee
W
Werner • solo_traveller • ch
7
2026-01-19 • via Nuitee
A
Abdullah • family_with_children • gb
9
2026-01-19 • via Nuitee
N
Nilam • family_with_children • us
10
Pros:

Room was very clean. Great view from balcony. Staff was friendly at front desk.

2026-01-19 • via Nuitee
R
Reza • couple • au
10
2026-01-19 • via Nuitee
M
Mike • extended_group • us
10
2026-01-19 • via Nuitee
R
rasim • family_with_children • tr
10
Pros:

Interlaken merkezinde tren istasyonuna çok yakın, odaları temiz ve oldukça güzel, kahvaltı standart Avrupa, otelin arkasında 3 arabalık park yeri var ve günlük 10 CF, kesinlikle kalmak için tercih edilir

2026-01-19 • via Nuitee
S
Swapna • solo_traveller • in
10
2026-01-19 • via Nuitee
M
Mathilde • solo_traveller • ch
10
2026-01-19 • via Nuitee
S
Sheryl • couple • sg
9
Wonderful location
Pros:

Very near from Interlaken west station and the coop supermarket. Also near so many other shops cafes and restaurants and unterseen! The lady at the reception also gave us free early check-in, which was so nice and gracious!

Cons:

Maybe just that the room was a little small but this isn’t even really a real complaint!

2026-01-17 • via Nuitee
H
Ho • couple • my
9
2026-01-07 • via Nuitee
O
Olivier • solo_traveller • ch
10
Super Hotel, gut gelegen und sehr freundliches Personal.
Pros:

Das Hotel ist sehr gut gelegen. Das Personal ist sehr freundlich. CheckIn und CheckOut war unkompliziert. Die Zimmer sind modern und sauber. Das Frühstück war sehr gut.

Cons:

-

2026-01-01 • via Nuitee
C
Carlos Ernesto • couple • br
8
Boa !!!
Pros:

O quarto estava muito limpo, mas é bem apertado. Tem uma varanda simpática.

Cons:

O espaço. Tudo é bem apertado.

2025-12-29 • via Nuitee
S
sonia • extended_group • fr
9
2025-12-28 • via Nuitee
G
Georgia • extended_group • us
3
Rooms has a terrible odor.
Pros:

Location

Cons:

Staff desk Sylvio not friendly and threatened to calm the police if we do anything wrong.
Also the rooms smelled bad.

2025-12-26 • via Nuitee
K
Kelvin • couple • au
8
Happily stay there again.
Pros:

All staff extremely friendly and helpful. Good breakfast and great location.

Cons:

No negatives for this hotel.

2025-12-23 • via Nuitee