Crystal Hotel & Savour

Hotels
7.5 (1241 reviews)
167-169 Hills Road , Cambridge , gb
+441223246311
imperialcambridgehotel@gmail.com

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great value
Friendly staff
Convenient location
Cons:
Room cleanliness issues
No breakfast
Old bathroom amenities

Categories

Cleanliness
7
Some guests noted cleanliness but also pointed out issues like a stinky room.
Service
8.5
Staff was frequently described as friendly and helpful.
Location
8.5
Many reviews highlighted the convenient location near shops and transport.
Room Quality
7
Rooms were described as comfortable, but some had issues like old bathrooms.
Amenities
7
Missing kitchen amenities mentioned; general support for cleanliness and facilities.
Value for Money
8.5
Guests found the hotel to offer great value for money based on price and location.
Food and Beverage
6
Complaints about no breakfast provided despite expectations.
Overall Experience
7.5
Overall experience was satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 17:32

Property Description

Luxurious Accommodation
Experience a lavish stay at Crystal Hotel & Savour, offering comfortable lodging with family rooms and modern amenities.

Convenient Location
Perfectly situated within close proximity to top attractions like University of Cambridge and Botanic Garden Cambridge, making exploring the city easy and convenient.

Free Parking and WiFi
Enjoy complimentary perks such as free private parking and WiFi during your stay, ensuring a stress-free and connected experience.

To book your stay at Crystal Hotel & Savour and indulge in luxury and convenience, visit our website or call us today.

Important information:

Please inform Crystal Hotel & Savour in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
The property can not accommodate large vans and above in its car parking area due to space limitations.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1241 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 8.5
Food and Beverage: 6
Overall Experience: 7.5
Y
Yavor • solo_traveller • gb
6
2025-10-25 • via Nuitee
B
Barbara • solo_traveller • gb
8
Clean, great value hotel close to shops & for visiting my husband in hospital
Pros:

Great value, friendly staff and a lovely clean room overlooking garden. Nice big walk in shower. Comfortable nights sleep. Few minutes walk to 3 supermarkets, restaurants

Cons:

Maybe a small kitchen for guests either fridge & microwave.

2025-10-22 • via Nuitee
Y
Yuliya • solo_traveller • gb
3
Pros:

Staff were very friendly

Cons:

My room was stinky, I had to wash all the clothes after and it absorbed the smell, locker didn’t work properly and I found someone’s underwear in the room!

2025-10-21 • via Nuitee
M
Misheck • couple • gb
10
2025-10-12 • via Nuitee
J
James • couple • gb
8
Slept there and it was fine
Pros:

Location, parking, clean and cheap

2025-10-10 • via Nuitee
H
Hilary • solo_traveller • au
5
2025-10-10 • via Nuitee
T
Tracy • couple • gb
10
Pros:

The friendly helpful staff as we was using the accommodation to be near our daughter who is currently in hospital in Cambridge

Cons:

N/a

2025-10-09 • via Nuitee
J
Joana • solo_traveller • pt
8
2025-10-07 • via Nuitee
M
Mike • solo_traveller • gb
9
Very friendly service, and clean room.
Pros:

Very convenient location.

Cons:

All good.

2025-10-07 • via Nuitee
R
Ramūnas • couple • lt
10
2025-10-07 • via Nuitee
E
Etienne • family_with_children • fr
8
Correct et excellent rapport qualité/prix
Pros:

Chambre correcte, pas très chère et à 30 minutes du centre à pied. La salle de bains était très bien. Notre chambre était à l'arrière de l'hôtel donc très calme.
Le parking gratuit est un vrai plus, garer sa voiture à Cambridge est vraiment compliqué.

Cons:

Le lit était assez inconfortable, la chambre petite.

2025-10-06 • via Nuitee
F
Fabbs • solo_traveller • gb
1
2025-10-03 • via Nuitee
A
Anne Marie • family_with_children • dk
6
Jeg tvivler på, at jeg vil benytte hotellet en anden gang.
Pros:

Der var ingen morgenmad på hotellet. Der var rent.

Cons:

Omgivelserne er er slidte og dårligt vedligeholdt. Der var opmagasineringsplads lige udenfor vinduerne. Gardinerne var i en sørgelig forfatning. Vi var blevet lovet morgenmad på hotellet. Der var ikke noget. Vi blev henvist til restaurant i nærheden, som hotellet sagde de havde en aftale med om morgenmad. Den var lukket.

2025-10-02 • via Nuitee
E
Emile • family_with_children • nl
7
Niice place for short stay
2025-09-13 • via Nuitee
A
Alžběta • solo_traveller • cz
8
Comfy little hotel accessible by public transport easily.
Pros:

Quiet and comfortable. Very friendly staff. 50m to the bus stop that takes you to the town centre. Many supermarkets close by. Train station in walking distance. Optimal if you travel via public transport and have no car.

2025-09-13 • via Nuitee
D
Daniele • solo_traveller • it
6
2025-09-09 • via Nuitee
G
Gillian • couple • gb
5
Ok for a short stay
Pros:

It was a convenient location to

Cons:

The bathroom was old .the basin was cracked.Overall the appearance was shabby.

2025-09-08 • via Nuitee
M
makiko • couple • jp
7
ダックスフォード航空ショーのための宿泊
Pros:

駅から近い。スタッフのレスポンスが早く感じが良い。
イギリスに下宿しているような心地よさ。

Cons:

洗面台が小さく使いづらい。途中メール連絡はいただいていましたが、コロナの影響で掃除なしは残念でした。この日程は外せなかったので他にホテルも選べず、はじめに提示して頂きたかった

2025-09-08 • via Nuitee
M
Mark • extended_group • nz
5
2025-09-08 • via Nuitee
R
Rodney
6
Visiting Cambridge.
Pros:

This was a good comfortable hotel. However service was below average. I stayed for 3 nights. No service of room after first night. The next day I specifically rang the hotel during the day twice but got no reply. I left a message specifically asking for the room to be serviced. Still no service the next day. I also requested some ice to take to the room for a drink. None available the first night. Small cup the next night. Smaller cup the next night and then no more when I asked. Considering there is a restaurant on site, seems odd.

2025-09-08 • via Nuitee