Holiday Inn & Suites - Merida La Isla by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (501 reviews)
Calle 24 S/N, Temoz?n Norte , Mérida , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Poor cleanliness
Noisy rooms
High breakfast prices

Categories

Cleanliness
7.59
Reports of unclean carpets and unpleasant odors in the room.
Service
9.56
Overall sentiment is positive, though there are some complaints about check-in wait times.
Location
9.6
Excellent location near concert venue and quiet from city noise.
Room Quality
8.55
Comfortable rooms with good facilities but some sound issues.
Amenities
8.58
Good amenities available but lacking in entertainment options.
Value for Money
8.54
Room pricing considered high for provided experience, especially regarding breakfast.
Food and Beverage
8.09
Good breakfast but limited menu options and high charges for drinks.
Overall Experience
9.06
Generally a positive experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:57

Property Description

Luxurious Accommodation
Holiday Inn & Suites - Merida La Isla, an IHG Hotel, offers modern and comfortable 4-star accommodation with a range of amenities. The air-conditioned rooms feature a desk, coffee machine, flat-screen TV, and private bathroom, ensuring a relaxing stay for guests.

Dining Options
Guests can indulge in a culinary experience at the hotel's restaurant, serving delectable American and Mexican cuisine. Special dietary requests such as vegetarian, dairy-free, and vegan options are also available, catering to diverse preferences.

Convenient Facilities
From a fitness centre and free WiFi to a business centre and laundry service, Holiday Inn & Suites - Merida La Isla provides everything for a seamless stay. Additionally, the hotel's proximity to key attractions like the Conventions Center Century XXI and Merida Cathedral adds to its appeal.

Book your stay at Holiday Inn & Suites - Merida La Isla for a delightful blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 501 reviews
Cleanliness: 7.59
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.06
A
Alvarado • family_with_children • mx
10
Pros:

Buena ubicación

Cons:

Instalaciones pequeñas

2026-02-14 • via Nuitee
S
Santiago • solo_traveller • mx
7
Bien ubicado, un poco caro para lo que es
Pros:

La ubicación es perfecta, la comida es buena

Cons:

Hay ruido entre habitaciones, creo que el precio es muy alto para la categoría del hotel

2026-02-13 • via Nuitee
R
Rocio • family_with_children • mx
10
Pros:

La ubicación

Cons:

Falta mantenimiento en la habitación

2026-02-11 • via Nuitee
A
Angela • couple • mx
10
2026-02-08 • via Nuitee
A
Adriana • solo_traveller • mx
10
2026-01-29 • via Nuitee
G
Gilberto • couple • mx
9
2026-01-29 • via Nuitee
A
Adriana • solo_traveller • mx
10
2026-01-29 • via Nuitee
K
Kristine • family_with_children • mx
9
Pros:

Fabulous beds great room. Food was great

Cons:

The sound of the rumble strips outside the building is so annoying. Because it goes 9n all night long. The city needs to remove those asap as people cannot sleep

2026-01-21 • via Nuitee
L
Luis Alberto • extended_group • mx
9
2026-01-20 • via Nuitee
G
Glenda Xiomara • couple • hn
9
Por lo demás todo bien
Pros:

Localización

Cons:

Que cierre temprano el bar

2026-01-19 • via Nuitee
T
Trevelee • family_with_children • bz
9
2026-01-19 • via Nuitee
F
FERNANDO ADIEL • solo_traveller • br
10
2026-01-19 • via Nuitee
G
Gustavo • couple • mx
1
Mal olor de cuarto
Pros:

Desayuno muy bueno

Cons:

limpieza del cuarto era muy mala el cuarto olía a orina

2026-01-19 • via Nuitee
D
Daniel • family_with_children • mx
10
Great!
Pros:

Staff is really nice, great hotel!

2026-01-19 • via Nuitee
L
Lucas Garcia Parisi • family_with_children • mx
7
Pros:

Ubicacion

Cons:

El baño esta terrible, esta viejo, necesita manteniento

2026-01-15 • via Nuitee
L
Luis • extended_group • us
10
Comfortable place in a convenient location.
Pros:

Great location

Cons:

Nothing

2026-01-14 • via Nuitee
E
Elizabeth Berenice • family_with_children • mx
10
Pros:

UBICACION

2026-01-12 • via Nuitee
F
Fernando Ramirez • family_with_children • mx
10
Excelente
Pros:

Las habitaciones muy comodas y el personal super atento, excelente internet y el desayuo incluido riquisimo.

Cons:

No tenía alberca y no hay servicios de alimentos despues de las 10 de la noche

2026-01-11 • via Nuitee
J
Javier Santos • family_with_children • mx
10
Pros:

El desayuno

Cons:

Le falta alberca

2026-01-06 • via Nuitee
L
Luis • family_with_children • mx
9
2026-01-03 • via Nuitee