Holiday Inn & Suites - Merida La Isla by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (543 reviews)
Calle 24 S/N, Temoz?n Norte , Mérida , mx
+52 999 461 3500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Poor cleanliness
Noisy rooms
High breakfast prices

Categories

Cleanliness
7.59
Reports of unclean carpets and unpleasant odors in the room.
Service
9.56
Overall sentiment is positive, though there are some complaints about check-in wait times.
Location
9.6
Excellent location near concert venue and quiet from city noise.
Room Quality
8.55
Comfortable rooms with good facilities but some sound issues.
Amenities
8.58
Good amenities available but lacking in entertainment options.
Value for Money
8.54
Room pricing considered high for provided experience, especially regarding breakfast.
Food and Beverage
8.09
Good breakfast but limited menu options and high charges for drinks.
Overall Experience
9.06
Generally a positive experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:57

Property Description

Luxurious Accommodation
Holiday Inn & Suites - Merida La Isla, an IHG Hotel, offers modern and comfortable 4-star accommodation with a range of amenities. The air-conditioned rooms feature a desk, coffee machine, flat-screen TV, and private bathroom, ensuring a relaxing stay for guests.

Dining Options
Guests can indulge in a culinary experience at the hotel's restaurant, serving delectable American and Mexican cuisine. Special dietary requests such as vegetarian, dairy-free, and vegan options are also available, catering to diverse preferences.

Convenient Facilities
From a fitness centre and free WiFi to a business centre and laundry service, Holiday Inn & Suites - Merida La Isla provides everything for a seamless stay. Additionally, the hotel's proximity to key attractions like the Conventions Center Century XXI and Merida Cathedral adds to its appeal.

Book your stay at Holiday Inn & Suites - Merida La Isla for a delightful blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.7
Based on 543 reviews
Cleanliness: 7.59
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.06
G
Gabriel • couple • mx
1
It’s not a holiday Inn, it’s a Hellday Inn
Pros:

The location bese to a mall

Cons:

The worst staff ever

2026-08-13 • via Nuitee
P
Pablo Marcos • solo_traveller • mx
10
Pros:

Todo muy limpio y excelente ubicación

2026-08-12 • via Nuitee
E
Eduardo • couple • mx
10
Pros:

Gran hotel en el norte de Mérida! Buena opción. Las habitaciones muy cómodas, y muy limpio!

2026-08-10 • via Nuitee
J
Jose Fernando • solo_traveller • us
10
Excellent
Pros:

a little pricey

Cons:

A little bit more affordable

2026-08-07 • via Nuitee
T
Trevelee • family_with_children • bz
8
Pros:

It’s Close To The Mall

Cons:

I Didn’t Like, That I Had Asked For A Taxi To Be There For 6:15am Sunday Morning And They Told Me They Didn’t Call Me A Taxi. When They Called For A Taxi, The Taxi Came At 6:45. My Daughter And I Missed Our Bus. How Can I Get Back The Money I Last. I Was To Get In Chetumal By A Certain Time, Cause I Had Someone Pick Us Up. To Get Home To Belize. How You Help Me Get Back The Money I Lost.

2026-08-06 • via Nuitee
D
Diego Felipe • family_with_children • co
7
Pros:

El hotel en general cuenta con buenos espacios, las habitaciones muy confortables

Cons:

La atención de la recepcionista fue muy regular, poco amable y poco diligente

2026-08-04 • via Nuitee
V
Victor Manuel • solo_traveller • mx
9
2026-08-04 • via Nuitee
J
JUAN Carlos • solo_traveller • mx
8
buena
Cons:

el baño un poco descuidado

2026-07-24 • via Nuitee
M
Mauricio • family_with_children • mx
7
Pros:

muy buena ubicacion, habitaciones amplias

Cons:

mejorar el desayuno, y arreglar los aires, o estaba el cusarto helado o se tenia que apagar

2026-07-20 • via Nuitee
A
Abner • couple • us
8
2026-07-09 • via Nuitee
J
Jessica • family_with_children • mx
10
Excelente ubicación
Pros:

La atención y el comfort

2026-06-22 • via Nuitee
H
Hernandez Galicia • solo_traveller • mx
8
Cons:

La recepcion esta en segundo piso, no hay señalizacion de entrada,el estacionamiento no tiene elevador a la recepcion ni al cuarto, tiene 2 elevadores peros solo uno funciona

2026-06-18 • via Nuitee
J
Jessica • family_with_children • mx
10
2026-06-14 • via Nuitee
N
Nahun Bernardez • solo_traveller • hn
9
Pros:

The zone where is located

Cons:

Food can be better

2026-06-13 • via Nuitee
L
Luis Alberto • couple • cl
8
Recorriendo Merida
Pros:

En general buen servicio y atención

Cons:

Esta en una calle que tiene pavimento muy ruidoso, lo cual se transmite a las habitaciones

2026-06-13 • via Nuitee
M
Michel • extended_group • us
5
Just ok
Pros:

Location

Cons:

Only one elevator working.

2026-06-08 • via Nuitee
A
Alejos • extended_group • bz
10
2026-06-04 • via Nuitee
Y
Yoriley Romero • solo_traveller • mx
10
Excelente alojamiento
Pros:

Quedamos satisfechos con todo.

Cons:

.

2026-05-14 • via Nuitee
A
Alberto • solo_traveller • mx
9
2026-05-14 • via Nuitee
A
Ana Lucía • couple • mx
9
2026-05-11 • via Nuitee