Candlewood Suites - Plano North by IHG

Hotels
•
Candlewood Suites
7.8 (162 reviews)
3340 Premier Drive , Plano , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Polite staff
Convenient location
Cons:
Unclean room
Broken AC
Room comfort issues

Categories

Cleanliness
4.8
Multiple mentions of uncleanliness in the room and bathroom.
Service
8.8
The gentleman who checked me in was very polite and informative.
Location
9.8
Very nice hotel at a very convenient location.
Room Quality
5.8
Room had multiple issues affecting comfort and cleanliness.
Amenities
8.8
Standard amenities expected for a hotel of this tier.
Value for Money
8.8
Fair value given the location and service quality.
Food and Beverage
7.8
No specific mentions; assumed standard for the hotel.
Overall Experience
7.8
Mixed feelings due to cleanliness issues but some positive service experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:05

Property Description

Convenient Location
Located in Plano, Candlewood Suites - Plano North, an IHG Hotel offers easy access to Historic Downtown Plano and various attractions within a short distance, making it a perfect choice for travelers looking to explore the area.

Modern Amenities
With a fitness centre, 24-hour front desk, and free WiFi, guests at Candlewood Suites can enjoy a comfortable and convenient stay. The rooms are well-equipped with air conditioning, a desk, and a wardrobe, ensuring a relaxing experience for every guest.

Nearby Attractions
Explore nearby landmarks like Meadows Museum and Highland Park Village, or venture a bit further to visit Southern Methodist University and Mockingbird Station. With Dallas Love Field Airport just 32 km away, traveling to and from the hotel is a breeze.

Book your stay at Candlewood Suites - Plano North now for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 162 reviews
Cleanliness: 4.8
Service: 8.8
Location: 9.8
Room Quality: 5.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 7.8
M
MARCEL • couple • us
9
2026-01-15 • via Nuitee
R
Robin • couple • us
8
2026-01-06 • via Nuitee
J
Jacob • couple • us
8
2025-11-22 • via Nuitee
M
Monee • couple • us
7
2025-11-13 • via Nuitee
G
Garrett • solo_traveller • us
4
First time with Candlewood.
Pros:

The gentleman who checked me in, was very polite and informative.

Cons:

My room was less than desirable. Filth on the curtains, odd brown drink stain on the side of the recliner, led lighted mirror would not work and looked burnt out, fan in the bathroom wouldnt work, ac in the room barely cooled so this made sleeping unbearable as the room would get extremely hot. The bathroom was not clean and the bed was unkempt when coming into the room.

2025-11-06 • via Nuitee
T
Tacha • couple • us
10
2025-10-28 • via Nuitee
Y
Yanhua • couple • us
9
2025-10-24 • via Nuitee
D
Dat
6
Pros:

Tiles in bathroom were stained, AC made random noises, otherwise it was fine.
Staff was friendly

2025-10-13 • via Nuitee
C
Carl • friends
8
Pros:

Hotel has a very heavy perfume smell in the halls. All I can guess trying to cover up something. My friend had to change rooms 3 times to get a room that didn't have a dirty sock smell. My room was ok, bed was great room was clean. Could smell smoke from other rooms when entering the bathrooms at night. I got a non smoking room but other next to me must not have been. All share a vent for the bathrooms. No problems as far as Parking or sercuirty.

2025-09-29 • via Nuitee
E
Erica • family_with_children
4
Pros:

The AC in our room was broken; I don't feel the situation was handled properly. There wasn't any urgency to get it fixed even though we are in Texas. We checked out a day early.

2025-09-01 • via Nuitee
R
Rakaieyah • family
10
Pros:

Everything was great

2025-08-03 • via Nuitee
K
Kuan Yu
8
Pros:

Very nice hotel at a very convenient location

2025-07-25 • via Nuitee
M
Melton • extended_group • us
8
2025-07-21 • via Nuitee
L
layonna • family_with_children • us
9
Pros:

Cleanliness and peace

Cons:

N/a

2025-07-21 • via Nuitee
K
Krystal • family
8
Pros:

I was pleased with the customer service and the quality of my rooms.

2025-07-05 • via Nuitee
M
Michael • partner
10
Pros:

We were having a plumbing issue at our home and needed a place to stay for the night. The hotel was close, nice, price was good and we knew the area as clean and safe

2025-06-30 • via Nuitee
J
Janny
10
Pros:

Super spacious room. Friendly staff.

2025-06-26 • via Nuitee
S
Stacey • young couple • us
10
Exceptional
Pros:

It was very clean and peaceful!! Located near a lot of restaurants and a Main Event to enjoy food and bowling.

2025-06-22 • via Nuitee
M
Maurice • review category business travellers • us
10
Exceptional
2025-06-20 • via Nuitee
A
ALFREDO
10
Pros:

Nice and clean. Great staff

2025-06-20 • via Nuitee