Candlewood Suites - Plano North by IHG

Hotels
•
Candlewood Suites
7.3 (85 reviews)
3340 Premier Drive , Plano , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Accessible parking
See all facilities

Review Highlights

Pros:
Polite staff
Convenient location
Cons:
Unclean room
Broken AC
Room comfort issues

Categories

Cleanliness
4.8
Multiple mentions of uncleanliness in the room and bathroom.
Service
8.8
The gentleman who checked me in was very polite and informative.
Location
9.8
Very nice hotel at a very convenient location.
Room Quality
5.8
Room had multiple issues affecting comfort and cleanliness.
Amenities
8.8
Standard amenities expected for a hotel of this tier.
Value for Money
8.8
Fair value given the location and service quality.
Food and Beverage
7.8
No specific mentions; assumed standard for the hotel.
Overall Experience
7.8
Mixed feelings due to cleanliness issues but some positive service experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:05

Property Description

Convenient Location
Located in Plano, Candlewood Suites - Plano North, an IHG Hotel offers easy access to Historic Downtown Plano and various attractions within a short distance, making it a perfect choice for travelers looking to explore the area.

Modern Amenities
With a fitness centre, 24-hour front desk, and free WiFi, guests at Candlewood Suites can enjoy a comfortable and convenient stay. The rooms are well-equipped with air conditioning, a desk, and a wardrobe, ensuring a relaxing experience for every guest.

Nearby Attractions
Explore nearby landmarks like Meadows Museum and Highland Park Village, or venture a bit further to visit Southern Methodist University and Mockingbird Station. With Dallas Love Field Airport just 32 km away, traveling to and from the hotel is a breeze.

Book your stay at Candlewood Suites - Plano North now for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

7.3
Based on 85 reviews
Cleanliness: 4.8
Service: 8.8
Location: 9.8
Room Quality: 5.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 7.8
L
Lee • couple • us
6
2026-11-02 • via Nuitee
D
Delores • family_with_children • us
7
Im glad I only had to stay overnight.
Pros:

The bathroom towel bar was broken, under toilet bowl was mildewy.. needed cleaning.. room did not smell fresh. A candle or room freshner would have helped.

Cons:

The 4 can sodas I bought were $15 ( $3.75 each was extremely high) for a can drink!
No breakfast was provided.. the website says it offered it

2026-10-07 • via Nuitee
S
STEFAN • solo_traveller • us
7
2026-08-15 • via Nuitee
N
Nathan • couple • us
7
2026-08-07 • via Nuitee
H
HIROYUKI • couple • jp
8
2026-06-14 • via Nuitee
L
Larry • solo_traveller • us
9
Would stay again
Pros:

Our room had a full kitchen and it was clean

Cons:

There was weird smell in the hallway

2026-06-08 • via Nuitee
B
Brittany • solo_traveller • us
1
Cons:

I didn't like that it had a connected door to another room. I felt very unsafe. I ended up checking out and going somewhere else. Also this place smelled like weed and cigarettes.

2026-05-25 • via Nuitee
H
Haerin • solo_traveller • us
8
2026-05-19 • via Nuitee
M
MARCEL • couple • us
9
2026-01-15 • via Nuitee
R
Robin • couple • us
8
2026-01-06 • via Nuitee
J
Jacob • couple • us
8
2025-11-22 • via Nuitee
M
Monee • couple • us
7
2025-11-13 • via Nuitee
G
Garrett • solo_traveller • us
4
First time with Candlewood.
Pros:

The gentleman who checked me in, was very polite and informative.

Cons:

My room was less than desirable. Filth on the curtains, odd brown drink stain on the side of the recliner, led lighted mirror would not work and looked burnt out, fan in the bathroom wouldnt work, ac in the room barely cooled so this made sleeping unbearable as the room would get extremely hot. The bathroom was not clean and the bed was unkempt when coming into the room.

2025-11-06 • via Nuitee
T
Tacha • couple • us
10
2025-10-28 • via Nuitee
Y
Yanhua • couple • us
9
2025-10-24 • via Nuitee
D
Dat
6
Pros:

Tiles in bathroom were stained, AC made random noises, otherwise it was fine.
Staff was friendly

2025-10-13 • via Nuitee
C
Carl • friends
8
Pros:

Hotel has a very heavy perfume smell in the halls. All I can guess trying to cover up something. My friend had to change rooms 3 times to get a room that didn't have a dirty sock smell. My room was ok, bed was great room was clean. Could smell smoke from other rooms when entering the bathrooms at night. I got a non smoking room but other next to me must not have been. All share a vent for the bathrooms. No problems as far as Parking or sercuirty.

2025-09-29 • via Nuitee
E
Erica • family_with_children
4
Pros:

The AC in our room was broken; I don't feel the situation was handled properly. There wasn't any urgency to get it fixed even though we are in Texas. We checked out a day early.

2025-09-01 • via Nuitee
R
Rakaieyah • family
10
Pros:

Everything was great

2025-08-03 • via Nuitee
K
Kuan Yu
8
Pros:

Very nice hotel at a very convenient location

2025-07-25 • via Nuitee