Urbano FLH Hotels Lisboa

Hotels
9.2 (2438 reviews)
42 Rua da Madalena , Lisbon , pt

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Tasty breakfast
Cons:
Cleanliness concerns
Room size may be small

Categories

Cleanliness
8.45
Several mentions of cleanliness, though some reviews noted issues.
Service
9.95
Consistently praised for friendly and helpful staff.
Location
9.95
Repeatedly highlighted as a strong point, very convenient.
Room Quality
8.45
Some comments about room size and cleanliness.
Amenities
8.95
Good amenities mentioned but some slight concerns raised.
Value for Money
8.95
Overall considered fair for the quality and experience.
Food and Beverage
9.45
Strong positive feedback on breakfast and refreshments.
Overall Experience
9.45
Most reviews reflect a very happy and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:59

Property Description

Central Location
Urbano FLH Hotels Lisboa is conveniently situated in the heart of Lisbon, within walking distance to popular landmarks like Commerce Square and St. George's Castle. Guests can easily explore the city and immerse themselves in its vibrant atmosphere.

Comfortable Accommodation
The hotel offers modern and air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and private bathroom. With cozy bed linens and fresh towels provided, guests are ensured a comfortable stay during their visit to Lisbon.

Multilingual Staff and 24-Hour Service
Guests at Urbano FLH Hotels Lisboa can rely on the friendly and multilingual staff for assistance and local tips throughout their stay. The 24-hour front desk ensures that any needs or inquiries are promptly addressed, adding convenience to the overall experience.

To experience the perfect blend of comfort and convenience in Lisbon, book your stay at Urbano FLH Hotels Lisboa now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 2438 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.45
B
blanca couple es
8
Cons:

Había obras en la habitación de al lado y me despertaron

2026-02-14 via Nuitee
E
Egle couple lt
10
2026-02-12 via Nuitee
T
Tereza solo_traveller cz
9
Pros:

Great location, very kind staff, amazing breakfast

Cons:

The nature of the building means it can get very loud from others but not a big deal

2026-02-12 via Nuitee
A
Ali solo_traveller sa
10
2026-02-12 via Nuitee
D
dave couple gb
9
Pros:

The hotel is in a great spot, perfect for lots of the main attractions. The staff were wonderful, really helpful. It was perfect for a couple of days stay.

Cons:

I had a comfortable room with twin beds for me and my son. It was a bit on the small side but we were only there for a couple of days so it wasn't too bad, we were only there to sleep. The beds were comfy and the shower was great

2026-02-11 via Nuitee
J
José Rodrigo solo_traveller pt
8
Económico
Pros:

Limpeza e simpatia dos funcionários.

Cons:

Quarto muito pequeno, aliás muito pequeno.
Cabia a cama e pouco mais, não consegui aceder à janela pois eu não cabia.

2026-02-11 via Nuitee
K
Ksenija couple rs
10
2026-02-11 via Nuitee
V
vincent couple ca
10
2026-02-10 via Nuitee
間庭 couple jp
8
2026-02-10 via Nuitee
C
Christina couple gb
10
Great, comorftable and safe
Pros:

We came in Lisbon to celebrate my boyfriend’s birthday. The best choice we made was choosing this hotel for about accommodation. Let’s start from the location. The hotel’s location was excellent, everything was very close and everything was easy to walk. Very close just five minutes from the Parca do comercio square. The staff was brilliant, very friendly, polite and professional. I asked for a surprise for my boyfriend and they made a cake just for us. We appreciate that gesture and made our celebration special. The room was comfortable and very clean, everyday we had clean towels and the breakfast was delicious with many choices. We have already planned another trip in Lisbon and Urbano hotel is definitely our choice. Thank you team.

2026-02-10 via Nuitee
A
Anja extended_group be
10
Absolute aanrader.
Pros:

Top ligging, mooie kamers, lekker ontbijt en heel vriendelijke medewerkers.

Cons:

Niets, alles was prima.

2026-02-09 via Nuitee
M
Michelle couple gb
10
Perfect base
Pros:

Always 3 things, bed, shower and breakfast.
Bed, very comfortable.
Breakfast, great choice, beautifully presented
Shower, powerful, warm and sorts you out.
Staff are brilliant especially Rita. She gave us a fab recommendation for a local Portuguese restaurant, which was spot on. Then gave us all the info for our trip to Benfica FC, what a great night and thanks Rita. We will definitely use this hotel again when we come back.

2026-02-09 via Nuitee
M
Miyoko solo_traveller de
8
カテドラルに近いです。
Pros:

スタッフがプロフェッショナルで働き者だと思いました。
朝食会場でテキパキと補充したり食器を並べ直したりする姿に好感を持ちました。 チェックアウト後の忘れ物に関しての問い合わせにも即座に対応してくださいました。 チェックイン後にお部屋に置いてあった私の名前入りの歓迎のメッセージカード、旅行を終えて帰国後に届いた挨拶のメッセージなど心に響くサービスです。
立地が観光に便利なため、観光の途中に2度ほど休憩にホテルに立ち寄り,ロビーに用意してあるコーヒーやお菓子を頂けるのはありがたかったです。
朝食も美味しく、特にオレンジジュースは飛行機のファーストクラス並みのレベルです。
ロビーのボサノバのBGMが嬉しかったです。

Cons:

部屋の机が小さ過ぎました。
洗面台も置く場所が狭いです。 また,蛇口が前に飛び出している不思議な作りなので、顔を洗うのが非常に大変です。周りがビチョビチョになり,持ち物が全部濡れてしまいました。シャワーの中も,置き場所が全くないです。 
ハンガーが少な過ぎます。
機能面では残念でした。

2026-02-09 via Nuitee
T
Tomás A. solo_traveller pt
10
2026-02-08 via Nuitee
A
Annemarie couple nl
9
2026-02-08 via Nuitee
P
pabla couple fr
10
2026-01-31 via Nuitee
P
PIOT couple be
9
Hotel au top. Choix numéro 1. J'y reviendrai sans hésiter.
Pros:

Hôtel bien situé, proche de tout (centre, restaurants, tram, métro,...). Le personnel est top. Le petit déjeuner est complet avec de bons produits. La literie est très bonne également. Super séjour.

Cons:

Rien tout était parfait.

2026-01-31 via Nuitee
R
Rachel Anne solo_traveller tr
8
Great location if you don’t mind small rooms
Pros:

Central location; good breakfast selection

Cons:

Rooms are very small

2026-01-30 via Nuitee
E
Eva couple fr
9
Super petit hôtel, très agréable séjour :)
Pros:

Beau petit hôtel chaleureux, décoré avec goût. Personnel attentionné, qui nous a bien conseillé pour visiter et manger à Lisbonne.
La chambre était spacieuse et très propre, elle aussi bien décorée.
Superbe petit déjeuner.
Très bien situé, proche du métro.

Cons:

Rien

2026-01-29 via Nuitee
L
Leonidas solo_traveller gr
10
2026-01-28 via Nuitee