Residence Le Carat Akwa

Hotels
•
Independent
9.4 (2 reviews)
Rond Point Salle des Fêtes Akwa, Immeuble Sorepco Akwa, Douala , Douala , CM
237-699 93 88 69

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Children allowed

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Free airport transportation
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Self parking (surcharge)
Banquet hall

Review Highlights

Pros:
Location
Clean
Service
Air conditioner
Cons:
Reception/front-desk issues
Toilet problems
Room not ready/delayed check-in
Cockroaches reported in kitchen
Rude staff and poor payment/deposit handling
Deposit returned in cash causing exchange fees

Categories

Cleanliness
8.2
Mixed mentions: one reviewer lists 'Clean' as a pro, but another reported cockroaches in the kitchen and toilet issues; slightly below target for these inconsistencies.
Service
8.2
Mixed-to-poor: service is listed as a pro in one review, but there are detailed complaints about rude staff, abrupt behavior, and problematic payment/deposit handling; scored below target but not wholly deficient.
Location
10
Mentioned positively as a pro; location is a clear strength in the reviews.
Room Quality
10
AC was singled out positively and room comfort is implied; issues reported relate to readiness at check-in rather than the intrinsic room quality.
Amenities
10
Air conditioner highlighted as a pro; amenities are viewed positively in the text.
Value for Money
10
Headline states 'Good value for money' indicating strong perceived value.
Food and Beverage
9.4
Standard quality for this hotel tier
Overall Experience
9.4
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-14 16:27

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, concierge services, and room service at our aparthotel in Douala.
Dining Options: Delight in a satisfying meal at the on-site restaurant or order delicious room service during limited hours.
Featured Amenities: Benefit from a 24-hour front desk, laundry facilities, and a complimentary roundtrip airport shuttle for a stress-free stay.

Experience a comfortable stay at Residence Le Carat Akwa, ideally located in Douala near popular attractions. Book now to enjoy a memorable trip!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    Smoking permitted

  • Accessibility

    No elevators

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

9.4
Based on 2 reviews
Cleanliness: 8.2
Service: 8.2
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 9.4
Overall Experience: 9.4
A
Abba • couple • ng
9
Good value for money
Pros:

Location Clean Service

Cons:

Reception Toilet

2026-06-13 • via Nuitee
M
Mars • couple • au
4
It was a roof over our heads for the night.
Pros:

The Air conditioner.

Cons:

Upon arrival we were 3 hours after checkin and the room wasn't ready, staff scramble to clean the room make the beds, there were cockroaches jumping around in the kitchen. Staff were rude.

The property wouldn't charge my card via booking.com which meant when we arrived we couldn't pay for the room and we had to get our friends to pay for us. The staff were rude to our friends and hosts that were very accomodating to them as our hosts/friends are locals in government positions.

Although if we didn't arrive they would have then charged my card to take the full amount.
They asked for a full room cost as a Deposit. When we were seeking our deposit upon checkout staff were rude and would not pay the deposit back to the card used by our friends or mine they paid us back in cash which meant fees for us to exchange the money back once we left the country.
The staff did not care and were very abrupt.

2026-02-10 • via Nuitee
E
Eric • review category business travellers • us
10
Exceptional
2025-02-17 • via Nuitee
E
Eric • family with young children • us
10
Exceptional
2024-12-20 • via Nuitee
A
alain
10
Pros:

Établissement bien situé pour tout déplacement. Vue extérieur pas très beau à voir. Établissement dont le ménage est fait tous les jours mais trop de cafards, peut-être dû à la saleté de douala. Pas de service voiture entre la résidence et l aéroport ni de taxi surtout quand vous avez un vol à 6h du matin, utiliser l application YANGO pour vos déplacements entre 23h et 7h du matin .

2024-03-08 • via Nuitee
R
Robert • family with young children • dk
8
Very good
2023-12-23 • via Nuitee
O
Oudou • with friends • ng
9
Superb
2023-05-19 • via Nuitee
B
Brenda • family with young children • us
10
Exceptional
2023-05-11 • via Nuitee
F
Fultang • review category business travellers • cm
6
Pleasant
Pros:

Not applicable

2023-03-29 • via Nuitee
E
Ekis • review category business travellers • ng
8
Fantastic aside the english/french barrier
Pros:

I cooked my meals

Cons:

No washing machine or laundry room

2023-03-24 • via Nuitee
F
Francois • family with young children • us
4
Disappointing
2022-12-15 • via Nuitee
E
Eric • family with young children • us
10
Exceptional
2022-12-13 • via Nuitee
U
Ula • family with young children • cm
7
Good
Pros:

Gym, swimming pool and location.

Cons:

Caution of 150,000 paid before check in though refundable.

2022-08-30 • via Nuitee
A
Anonymous • young couple • us
9
other than the broken stuff and not letting my visitors come to my room, it was a very nice stay after everything was ta
Pros:

staff was nice but they need to revisit their policy on visitors coming to see people at the hotel. you nee

Cons:

no TV in the room, needs more maintenance, they have a lot of broken stuff like the shower doors

2022-08-28 • via Nuitee
N
Ncame • family with young children • us
8
It was a great place to stay with my entire family after landing late in Douala. I highly recommend
2022-08-13 • via Nuitee
L
LavinTaylor • friends
10
Pros:

Cool enough just that some of the furnitures are old

2019-12-08 • via Nuitee