Best Western Marina del Rey

Hotels
•
Best Western
8.9 (3730 reviews)
Ecuador 299 , Viña del Mar , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast variety
Cons:
Old mattresses
Restaurant service issues
Cold amenities

Categories

Cleanliness
8.86
Rooms were mentioned as clean, but some concerns about odors were noted.
Service
9.03
Comments on the staff being friendly and attentive, though there were issues in the restaurant service.
Location
9.37
Location praised multiple times for convenience and proximity to attractions.
Room Quality
8.52
Comfortable beds and spacious rooms, but complaints about old mattresses and missing amenities.
Amenities
8.75
Good basic amenities, though some guests expected more, such as a hot tub.
Value for Money
8.81
Value perceived as good overall, although some facilities could be improved.
Food and Beverage
8.66
Breakfast variety mentioned as good, but some items were criticized.
Overall Experience
9.23
Generally positive experience highlighted by comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:08

Property Description

Convenient Location and Amenities
Situated in Viña del Mar city centre, Best Western Marina del Rey is a 4-star hotel located just 100 metres from Miramar metro station. Enjoy the convenience of a gym, free WiFi, and complimentary private parking. The hotel's proximity to the beach, only a 15-minute walk away, adds to its allure.

Comfortable Accommodation
Relax in well-equipped rooms featuring a flat-screen TV, minibar, work desk, and private bathroom. Some rooms even boast a spacious seating area for added comfort during your stay.

Dining and Nearby Attractions
Indulge in local cuisine at the hotel's restaurant, and unwind with a variety of hot and cold drinks at the bar. Explore nearby attractions like the Casino Municipal and Peru Avenue, both approximately 1 km away, or take a short drive to the city centre of Valparaiso. With Santiago International Airport just a 1.5-hour drive away, Best Western Marina del Rey offers both convenience and comfort for your stay. Book now for an unforgettable experience!

Important information:

Pets are allowed upon request at a fee of USD 25.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 3730 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
R
Roxana • family_with_children • cl
9
Volvería
Pros:

Habitación confortable, amabilidad del personal, desayuno, estacionamiento.

Cons:

---

2026-05-30 • via Nuitee
P
POULETT • solo_traveller • cl
9
Pros:

El hotel está muy bien ubicado, el desayuno me encantó muy completo, tenía opciones sin gluten, la habitación cómoda, el personal muy amable y atento. Super recomendado

Cons:

Todo me gustó

2026-05-29 • via Nuitee
S
Sergio • solo_traveller • cl
9
2026-05-29 • via Nuitee
E
esteban • solo_traveller • cl
10
Pros:

El personal muy ameno

2026-05-29 • via Nuitee
B
Bianco Carrasco • solo_traveller • cl
10
2026-05-28 • via Nuitee
M
marisol • solo_traveller • cl
9
Bar mojito
Pros:

Todo me gusto, solo una cosa no estubo a la altura,la promoción de los tragos mojito, muy malos.
Volveria si o si.

Cons:

Muy malo el mojito del happy hora feliz

2026-05-28 • via Nuitee
V
viajefamiliar • solo_traveller • cl
8
Pros:

El hotel está súper bueno, buena ubicación ademas el desayuno está abundante y bueno.

2026-05-27 • via Nuitee
Z
Zavala • extended_group • us
10
Excellent
Pros:

The cleanness, friendly staff and the excellent breakfast buffet.

Cons:

Narrow parking lot.

2026-05-27 • via Nuitee
C
Catalina Isabel • couple • cl
10
Acogedor lugar
Pros:

Desayuno muy variado, lugar cómodo, gym bien equipado.

Cons:

Nada

2026-05-27 • via Nuitee
F
Francisco • family_with_children • co
9
Agilidad e. En el servicio
Pros:

Cercanía aeropuerto y disponibilidad equipaje en bodega por unos días

Cons:

Nada

2026-05-26 • via Nuitee
N
Natalia • family_with_children • cl
10
Muy buen hotel para el adulto mayor
Pros:

Todo muy limpio y cómodo, instalaciones adecuadas para el adulto mayor

2026-05-25 • via Nuitee
N
Natalia Valentina • couple • cl
4
Decepcionada
Pros:

Me gustó la habitación y la limpieza

Cons:

La disposición de las gsrzonas del desayuno. Fueron algo desagradables. Además, fuimos por aniversario y no hubo ni siguiera una nota de felicitaciones , como “atención” de parte del hotel. Por más que informe internamente.

2026-05-25 • via Nuitee
E
Esteban • couple • cl
9
2026-05-25 • via Nuitee
N
Nolvia Tatiana • solo_traveller • cl
9
Pros:

Desayuno

Cons:

Poca ropa de cama
Olor a humedad

2026-05-25 • via Nuitee
F
Fuenzalida • solo_traveller • cl
10
Magnífico.
Pros:

Genial, volveré una vez más

Cons:

Difícil describir qué no me gusto cuando todo fue muy bueno.

2026-05-25 • via Nuitee
R
Reyes • family_with_children • cl
9
2026-05-25 • via Nuitee
G
Giovanni Ramirez Salini • solo_traveller • cl
10
Pros:

Todo bien

2026-05-24 • via Nuitee
C
Caro • solo_traveller • cl
8
Pros:

Camas grandes y la ubicación

Cons:

No había refrigerios en el mini bar

2026-05-24 • via Nuitee
C
Carolina • family_with_children • cl
10
Recomendado para familia
Pros:

Cómodas las habitaciones, bien desayuno y excelente atención del personal en general.

2026-05-24 • via Nuitee
S
Sergio • extended_group • cl
9
Un excelente lugar de estadía,
Pros:

Los servicios entregados.

Cons:

Todo cumplió las espectativas,

2026-05-24 • via Nuitee