Best Western Marina del Rey

Hotels
•
Best Western
8.9 (3473 reviews)
Ecuador 299 , Viña del Mar , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast variety
Cons:
Old mattresses
Restaurant service issues
Cold amenities

Categories

Cleanliness
8.86
Rooms were mentioned as clean, but some concerns about odors were noted.
Service
9.03
Comments on the staff being friendly and attentive, though there were issues in the restaurant service.
Location
9.37
Location praised multiple times for convenience and proximity to attractions.
Room Quality
8.52
Comfortable beds and spacious rooms, but complaints about old mattresses and missing amenities.
Amenities
8.75
Good basic amenities, though some guests expected more, such as a hot tub.
Value for Money
8.81
Value perceived as good overall, although some facilities could be improved.
Food and Beverage
8.66
Breakfast variety mentioned as good, but some items were criticized.
Overall Experience
9.23
Generally positive experience highlighted by comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:08

Property Description

Convenient Location and Amenities
Situated in Viña del Mar city centre, Best Western Marina del Rey is a 4-star hotel located just 100 metres from Miramar metro station. Enjoy the convenience of a gym, free WiFi, and complimentary private parking. The hotel's proximity to the beach, only a 15-minute walk away, adds to its allure.

Comfortable Accommodation
Relax in well-equipped rooms featuring a flat-screen TV, minibar, work desk, and private bathroom. Some rooms even boast a spacious seating area for added comfort during your stay.

Dining and Nearby Attractions
Indulge in local cuisine at the hotel's restaurant, and unwind with a variety of hot and cold drinks at the bar. Explore nearby attractions like the Casino Municipal and Peru Avenue, both approximately 1 km away, or take a short drive to the city centre of Valparaiso. With Santiago International Airport just a 1.5-hour drive away, Best Western Marina del Rey offers both convenience and comfort for your stay. Book now for an unforgettable experience!

Important information:

Pets are allowed upon request at a fee of USD 25.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 3473 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
V
Víctor • family_with_children • pe
9
2026-02-28 • via Nuitee
B
Barbara • couple • cl
9
Volvería de nuevo
Pros:

El personal muy amable, sobre todo el del restorán en cena y al desayuno.

Cons:

El aseo del baño, porque pasaron limpiando, pero el baño quedó con los mismo pelos, o sea el piso no fue aseado.

2026-02-26 • via Nuitee
M
Matías • solo_traveller • cl
9
2026-02-26 • via Nuitee
E
Edith • family_with_children • cl
8
Hotel muy bueno en la ubicación que necesitábamos
Pros:

Ubicación, limpio y cómodo

Cons:

No había jabón en la ducha ni gorra de baño

2026-02-26 • via Nuitee
R
Rolando • couple • cl
10
2026-02-25 • via Nuitee
M
MARCELO • family_with_children • ar
9
AUNQUE YO NO TOMO COMO MUCHA IM[PORTANCIA EL HOSPEDAJE, SI EL LUGAR DONDE VOY, LA COMIDA, ETC, ME PE
Pros:

AMABILIDAD Y RESPETO DEL PERSONAK

Cons:

LA UBICACION DEL HOTEL, PARA MI GUSTO TENDRIA QUE ESTA MAS CERCA DE LA PLAYA

2026-02-24 • via Nuitee
C
CEJS • family_with_children • cl
10
Pros:

Muy cerca de la Quinta Vergara. Fui al festival y me quede ahí. Excelente la atención.

Cons:

El estacionamiento, es bastante angosto. Tienen capacidad pero ahí hay que tener paciencia para sacar el vehículo.

2026-02-24 • via Nuitee
L
Luis F. Alarcón • family_with_children • cl
8
Pros:

La ubicación

Cons:

La vista

2026-02-24 • via Nuitee
K
Katyta • family_with_children • cl
10
Pros:

El desayuno es todo que ver y muy grato su personal, se me había perdido mi anillo y ellos lo encontraron y me avisaron de inmediato!!

Cons:

El que estuviera en un sector muy ruidoso, se escuchaban mucho los autos de noche y me dificulto conciliar el sueño.

2026-02-24 • via Nuitee
M
Marcelo • couple • br
8
Bom para se hospedar em Viña del Mar.
Pros:

Cama boa,banheiro bom,staff educado,localização.

Cons:

Internet ruim no quarto em que ficamos,café da manhã poderia ser melhor.

2026-02-23 • via Nuitee
M
Mleivamunoz • family_with_children • cl
10
2026-02-22 • via Nuitee
Y
Yahaira • family_with_children • mx
3
2026-02-14 • via Nuitee
B
Benjamin • couple • cl
6
Cons:

Es muy caro para lo que es. El desayuno es bueno, pero no espectacular.

2026-02-14 • via Nuitee
Y
Yahaira • family_with_children • mx
3
Pros:

La limpieza

Cons:

No me gustó como nos trataron somos de mexico y les parecía que gritabas y hacíamos mucho ruido, de todos los lugares loby, restaurante los pasillos nos hacian caras

2026-02-14 • via Nuitee
M
Marjorie • family_with_children • cl
10
2026-02-13 • via Nuitee
V
Vicente J7 • family_with_children • cl
10
2026-02-13 • via Nuitee
H
hector • family_with_children • cl
10
2026-02-13 • via Nuitee
R
Rina • couple • ru
9
2026-02-13 • via Nuitee
P
Paez Tapia • extended_group • cl
10
Placentera
Pros:

El personal muy amable, la ubicación maravillosa está en el centro de todas las atracciones turísticas, y cuando llegabamos a la habitación todo estaba impecable. Fue una linda experiencia hotelera.

Cons:

Me gusto todo.

2026-02-12 • via Nuitee
L
Leonardo • family_with_children • dk
8
Godt hotel til prisen
Pros:

Personalet var super serviceminded og godt trænet. Sengene var rigtig gode og det samme med puderne.

Morgenmaden var nok det eneste negative, ikke det store udvalg.
Selve udsigten var heller ikke køn.

Værelserne manglede også el-kedel , hvilket er første gang jeg oplever at et værelse ikke har det.

Det er lidt ærgerligt at hotellet ikke tilbyder særlig mange onsite faciliteter, men ellers super rent og fin beliggenhed.

Cons:

Fitness rum kunne godt være lidt bedre
El kedel på værelserne
Bedre udvalg til morgenmad

2026-02-12 • via Nuitee