Best Western Marina del Rey

Hotels
Best Western
8.9 (3665 reviews)
Ecuador 299 , Viña del Mar , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast variety
Cons:
Old mattresses
Restaurant service issues
Cold amenities

Categories

Cleanliness
8.86
Rooms were mentioned as clean, but some concerns about odors were noted.
Service
9.03
Comments on the staff being friendly and attentive, though there were issues in the restaurant service.
Location
9.37
Location praised multiple times for convenience and proximity to attractions.
Room Quality
8.52
Comfortable beds and spacious rooms, but complaints about old mattresses and missing amenities.
Amenities
8.75
Good basic amenities, though some guests expected more, such as a hot tub.
Value for Money
8.81
Value perceived as good overall, although some facilities could be improved.
Food and Beverage
8.66
Breakfast variety mentioned as good, but some items were criticized.
Overall Experience
9.23
Generally positive experience highlighted by comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:08

Property Description

Convenient Location and Amenities
Situated in Viña del Mar city centre, Best Western Marina del Rey is a 4-star hotel located just 100 metres from Miramar metro station. Enjoy the convenience of a gym, free WiFi, and complimentary private parking. The hotel's proximity to the beach, only a 15-minute walk away, adds to its allure.

Comfortable Accommodation
Relax in well-equipped rooms featuring a flat-screen TV, minibar, work desk, and private bathroom. Some rooms even boast a spacious seating area for added comfort during your stay.

Dining and Nearby Attractions
Indulge in local cuisine at the hotel's restaurant, and unwind with a variety of hot and cold drinks at the bar. Explore nearby attractions like the Casino Municipal and Peru Avenue, both approximately 1 km away, or take a short drive to the city centre of Valparaiso. With Santiago International Airport just a 1.5-hour drive away, Best Western Marina del Rey offers both convenience and comfort for your stay. Book now for an unforgettable experience!

Important information:

Pets are allowed upon request at a fee of USD 25.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 3665 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
K
Karen couple cl
10
2026-04-25 via Nuitee
A
Alejandro solo_traveller ar
10
Pros:

El desayuno. La cena. Muy abundante y muy bien atendidos.

2026-04-24 via Nuitee
J
jara couple cl
9
Cómodo y excelente ubicación
Pros:

Vista a la ciudad. Ubicación Excelente, de muy fácil acceso desde cualquier lugar. Ideal para ir caminando a eventos de la Quinta Vergara. Pueden asignar habitaciones juntas cuando vas en familia (queda como un departamento)

Cons:

Desayuno podría ser mejor: pastelería básica.

2026-04-24 via Nuitee
P
Patricio couple ar
6
Aspectos muy positivos y aspectos que debe mejorar
Pros:

El desayuno y la limpieza.

Cons:

La cama es grande pero me fue muy incómoda para dormir. Por otra parte le pregunté en recepción si podían cambiar el nombre de la factura y un día me dijeron que sí y al check out me lo negaron

2026-04-24 via Nuitee
S
SOFIA SOLEDAD family_with_children ar
9
Pros:

Desayuno correcto, buena ubicación, personal muy amable

2026-04-23 via Nuitee
S
Simón solo_traveller cl
10
2026-04-22 via Nuitee
J
jara couple cl
8
Descanso y visita a la ciudad
Pros:

Dejaron las habitaciones juntas: excelente idea. Orientación y asesoría del personal. La ubicación extraordinaria, conectaba con distintas avenidas y calles principales. Se puede caminar hacia la costanera.

Cons:

El desayuno podría ser un poco más variado en cuanto a pastelería

2026-04-22 via Nuitee
R
Rodrigo family_with_children cl
10
Cerca de todo, barrio conectado, caminar y disfrutar.
2026-04-22 via Nuitee
solo_traveller cl
9
2026-04-20 via Nuitee
R
Rivas couple cl
9
Todo muy bien
Pros:

Desayuno muy variado y completo

2026-04-20 via Nuitee
R
Rodrigo family_with_children cl
9
Pros:

muy bueno el desayuno, variedad de alternativas.

2026-04-19 via Nuitee
P
Patricio family_with_children cl
9
Habitación cómoda, buen estacionamiento y el personal amable y servicial.
Pros:

Cómodas camas, buen desayuno.

Cons:

La vista de la habitación.

2026-04-19 via Nuitee
T
tapia family_with_children cl
10
Pros:

Habitación amplia .. baños limpios. Ducha agua caliente.

Cons:

.

2026-04-19 via Nuitee
A
Augusto couple ar
9
2026-04-17 via Nuitee
M
MARIA family_with_children cl
8
Pros:

El desayuno muy bueno

Cons:

La ubicación no es muy buena.

2026-04-16 via Nuitee
S
Stefania family_with_children cl
10
2026-04-15 via Nuitee
S
Sergio couple cl
9
bien
Pros:

cama bien

Cons:

calefaccion

2026-04-15 via Nuitee
J
Judit Escobar couple cl
9
Muy bueno
Pros:

Desayuno completo y muy rico, variedad de cosas dulces y proteína .
La ubicación es excelente, cerca de todo, la habitación muy comida, en general todo bien.

Cons:

El frigobar no cuenta con insumos, ni siquiera agua, que a veces es necesaria, pero están las maquinas vendomaticas abajo para poder obtener alguna cosa.

2026-04-13 via Nuitee
S
Schuster solo_traveller ar
10
Pros:

La amabilidad del personal y el funcionamiento del hotel. Impecable

2026-04-13 via Nuitee
M
Montserrat couple cl
7
Cumple con ser hotel central
Pros:

La habitación era cómoda

Cons:

Había olor a humedad en la pieza

2026-04-13 via Nuitee