Best Western Marina del Rey

Hotels
•
Best Western
8.9 (3857 reviews)
Ecuador 299 , Viña del Mar , CL

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast variety
Cons:
Old mattresses
Restaurant service issues
Cold amenities

Categories

Cleanliness
8.86
Rooms were mentioned as clean, but some concerns about odors were noted.
Service
9.03
Comments on the staff being friendly and attentive, though there were issues in the restaurant service.
Location
9.37
Location praised multiple times for convenience and proximity to attractions.
Room Quality
8.52
Comfortable beds and spacious rooms, but complaints about old mattresses and missing amenities.
Amenities
8.75
Good basic amenities, though some guests expected more, such as a hot tub.
Value for Money
8.81
Value perceived as good overall, although some facilities could be improved.
Food and Beverage
8.66
Breakfast variety mentioned as good, but some items were criticized.
Overall Experience
9.23
Generally positive experience highlighted by comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:08

Property Description

Convenient Location and Amenities
Situated in Viña del Mar city centre, Best Western Marina del Rey is a 4-star hotel located just 100 metres from Miramar metro station. Enjoy the convenience of a gym, free WiFi, and complimentary private parking. The hotel's proximity to the beach, only a 15-minute walk away, adds to its allure.

Comfortable Accommodation
Relax in well-equipped rooms featuring a flat-screen TV, minibar, work desk, and private bathroom. Some rooms even boast a spacious seating area for added comfort during your stay.

Dining and Nearby Attractions
Indulge in local cuisine at the hotel's restaurant, and unwind with a variety of hot and cold drinks at the bar. Explore nearby attractions like the Casino Municipal and Peru Avenue, both approximately 1 km away, or take a short drive to the city centre of Valparaiso. With Santiago International Airport just a 1.5-hour drive away, Best Western Marina del Rey offers both convenience and comfort for your stay. Book now for an unforgettable experience!

Important information:

Pets are allowed upon request at a fee of USD 25.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.9
Based on 3857 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
Q
Quiroga Montenegro • solo_traveller • cl
9
2026-09-08 • via Nuitee
G
Galaz • solo_traveller • cl
4
2026-09-07 • via Nuitee
D
daniel • family_with_children • cl
10
Pros:

La ubicación en muy cómoda para recorrer viña y sus intereses, en cuanto a la estadía las habitación es amplia, las camas son grande y muy cómodas, el desayuno completo y rico.

2026-09-07 • via Nuitee
C
Coronado • family_with_children • cl
7
Pros:

Excelente, limpio, un buen desayuno, cuarto y baño excelente.

Cons:

El estacionamiento-1, no tiene ascensor y tuvimos que subir y bajar coche, todo por las escaleras.

2026-09-07 • via Nuitee
D
Daniel • couple • cl
10
Pros:

Excelente

2026-09-07 • via Nuitee
V
venturojr • solo_traveller • pe
10
2026-09-05 • via Nuitee
G
Grandy • solo_traveller • cl
7
Pros:

Location

Cons:

Gym. Parking

2026-09-03 • via Nuitee
O
Olivia • solo_traveller • cl
7
2026-09-02 • via Nuitee
M
Maria Solange • couple • cl
8
2026-09-02 • via Nuitee
J
Jose • couple • cl
9
2026-08-31 • via Nuitee
J
JAIME RETAMAL • family_with_children • cl
9
Pros:

EXCELENTES INSTALACIONES, ESTACIONAMIENTO SEGURO, MUY BUEN DESAYUNO, BUENA UBICACION, HABITACION CONFORTABLE

Cons:

EL FRIGOBAR DE LA HABITACION ESTABA VACIO, NO HABIA CAFETERA EN LA HABITACION, TAMPOCO AGUA DE GENTILEZA

2026-08-31 • via Nuitee
D
Douglas • solo_traveller • br
9
2026-08-28 • via Nuitee
P
paula • family_with_children • cl
6
Cuidado con el tamaño de las camas
Pros:

Nada es particular

Cons:

No eran dos camas grandes. Fuimos con un niño que no pagaba pero tuvimos que dormir dos en una cama de plaza y media y no le dejaron ni toalla. Publicidad engañosa. La ubicación es buena para auto, los alrededores son feos.

2026-08-27 • via Nuitee
D
Daniela • family_with_children • cl
9
2026-08-24 • via Nuitee
V
Victor • solo_traveller • cl
10
Pros:

La ubicación

Cons:

Que no hubiera shampoo en la ducha.

2026-08-24 • via Nuitee
R
Ricardo • solo_traveller • cl
9
Pros:

Habitación en general y cama muy comoda.
Limpieza

Cons:

Falta agua en habitaciones.

2026-08-24 • via Nuitee
L
Lucy • solo_traveller • cl
3
Pros:

La cama cómoda y desayuno aceptable

Cons:

El sistema de ventilación de la habitación, explicaron que era ventilación central y las únicas opciones eran calefacción y ventilador. Tenían activo la calefacción central con una habitación con alfombra y la temperatura de la calle en 30° grados, no se podía ni encender la luz por el calor. Mi acompañante presento un golpe de calor, este tipo de cosas de no tener empatía con la temperatura atentan contra la salud de las personas.

2026-08-23 • via Nuitee
L
Lucy • solo_traveller • cl
5
Empatía con la temperatura
Pros:

Cama cómoda y desayuno aceptable

Cons:

La ventilación solo tenía ventilador y calefacción, la temperatura 30° grados en el ambiente y en la habitación era igual o más (habitación con alfombra) y no había aire acondicionado y tenían calefacción central activa , no hicieron el cambio a aire acondicionado o bajar la temperatura de la calefacción, a pesar de la temperatura de afuera intensa de calor , atentando contra la salud a mi acompañante le dió un golpe de calor que casi terminamos en atención de urgencias y solo ofrecieron abrir las ventanas el cual no iba a mejorar el calor

2026-08-23 • via Nuitee
M
Margarita • solo_traveller • cl
9
2026-08-23 • via Nuitee
G
Gonzalo • couple • cl
9
2026-08-23 • via Nuitee