Hotel Zhibek Zholy

Hotels
7.3 (16 reviews)
Ulitsa Zhibek Zholy 22а , Shymkent , kz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Standard service for the hotel
Good location
Cons:
High deposit requirement
Price discrepancy with Booking.com

Categories

Cleanliness
6.19
Negative sentiment regarding the deposit requirement and check-in process.
Service
7.66
Standard quality for this hotel tier.
Location
7.7
Standard quality for this hotel tier.
Room Quality
7.65
Standard quality for this hotel tier.
Amenities
7.68
Standard quality for this hotel tier.
Value for Money
6.64
Concerns about deposit requirements affecting perceived value.
Food and Beverage
7.69
Standard quality for this hotel tier.
Overall Experience
7.16
Average experience impacted by deposit policy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:27

Property Description

City Views and Comfortable Rooms
Hotel Zhibek Zholy in Shymkent offers air-conditioned rooms with city views, ensuring a comfortable stay. Each room is equipped with modern amenities such as a flat-screen TV and a minibar.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant serving Italian, Pizza, and Russian cuisine. Special dietary requests like vegetarian, dairy-free, and halal options are also available, catering to all guests' preferences.

Convenient Location
Located in Shymkent, Hotel Zhibek Zholy provides easy access to the city's attractions and the nearby Shymkent International Airport, making it a convenient choice for travelers.

Experience luxury and convenience at Hotel Zhibek Zholy. Book your stay now to enjoy a memorable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children up to and including 11 years old stay for KZT 3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 16 reviews
Cleanliness: 6.19
Service: 7.66
Location: 7.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 7.69
Overall Experience: 7.16
Айзада couple kz
4
Cons:

Я тот человек, который хочет поддерживать людей, занимающихся бизнесом, но здесь хочу оставить отзыв в качестве совета. Прошу обратить внимание на проблему с канализацией, запах был настолько резким, что ночью я вообще не смогла спать. Возле ресторана также ощущался этот неприятный запах. Кроме того, завтрак был не совсем свежим.

2026-02-11 via Nuitee
Ильдар Рифхатович couple kz
10
2026-02-09 via Nuitee
G
Gabit family_with_children kz
10
2026-01-19 via Nuitee
Y
Yerzhan couple kz
8
2025-11-04 via Nuitee
Жолболдиев extended_group kz
3
2025-10-21 via Nuitee
S
Shyngyskhan couple kz
8
2025-10-12 via Nuitee
O
Odil family_with_children ru
1
2025-09-11 via Nuitee
S
Shyngyskhan couple kz
7
2025-09-08 via Nuitee
Таня family_with_children kz
2
2025-08-28 via Nuitee
Жаксылык couple kz
1
2025-08-05 via Nuitee
T
Tolegen extended_group kz
10
Уберите депозит. Это гостиница, а не сьемная квартира.
Cons:

В Booking цена дороже, чем на стойке регистрации. Без брони можно снять номер дешевле.

2025-07-23 via Nuitee
B
Berik couple kz
10
Cons:

То что депозит 10тыс тенге нужно оставлять,как то дико в наше время.

2025-07-18 via Nuitee
O
Olzhas review category business travellers kz
10
Exceptional
2025-01-24 via Nuitee
T
Tyulemissov review category business travellers kz
1
Bad
2024-06-03 via Nuitee
Ранида family with young children kz
7
Good
2024-05-22 via Nuitee
J
Jungwon review category business travellers kz
2
Very poor
Pros:

Not recommend for business trip.

Cons:

Not professional system.
Stupid bed sound wake me up evey min.

2022-10-20 via Nuitee