Hotel el Manglar

Hotels
8.2 (67 reviews)
Calle 16 No. 108 / Av. 5 y 7 Col. Centro. , Bacalar , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean facilities
Cons:
Room odor issues
Limited breakfast choices

Categories

Cleanliness
7.66
Clean and central located, but one review mentioned odor issues.
Service
9.13
Staff were very friendly and accommodating.
Location
9.17
Excellent location close to the center and lagoon.
Room Quality
7.62
Some rooms are described as small and there are issues with amenities.
Amenities
8.15
Basic amenities available, though breakfast options were limited.
Value for Money
8.11
Good value for the location and service provided.
Food and Beverage
7.66
Limited choices at breakfast; further improvement could be beneficial.
Overall Experience
8.13
Overall a positive experience with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Beautiful Garden Setting
Hotel el Manglar offers a serene environment with a lush garden for guests to relax and unwind in.

Convenient 24-Hour Front Desk
Guests can enjoy peace of mind knowing that the hotel offers round-the-clock assistance at the front desk.

Comfortable Rooms with Entertainment
The cozy guest rooms at the hotel are equipped with flat-screen TVs for guests to enjoy their favorite shows and movies.

To experience a relaxing stay surrounded by nature, book your room at Hotel el Manglar today.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 67 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.13
S
Suzanne • family_with_children • fr
9
2026-01-28 • via Nuitee
N
Natalia • solo_traveller • ru
8
Pros:

Не плохой отель . Скромно но чисто.

Cons:

Плохо работает интернет.

2026-01-21 • via Nuitee
M
Máté Ervin • couple • hu
7
Good value for money, nice rooms.
Pros:

Breakfast was nice we could choose from some traditional mexican egg breakfasts
Room was clean with comfy beds.

Cons:

There was no water late night, and totally no hot water.
Staff didn't speak any english.
At breakfast some of the guests was preferred during preparations (it was not a buffer breakfast).

2026-01-19 • via Nuitee
B
Berzain • family_with_children • mx
10
Pros:

El personal muy amable. El desayuno incluido muy rico. Todo muy limpio

Cons:

Quizás el único detallito seria 1 de los colchones no estaba tan cómodo, pero nada grave

2026-01-14 • via Nuitee
M
Mary • family_with_children • gb
9
Great place
Pros:

Good value place, very close to zocalo. Perfect for that early morning shuttle, in the midst of everything,though a bit of a walk from the Ado station.
They have a new swimming pool that is a nice touch, and an excellent free breakfast. The staff are really sweet. They want to sell you lagoon trips, of course, but they are no more expensive than booking them elsewhere and you get a free transfer.

Cons:

The only thing missing was the hammocks as pictured which I was looking forward to. None to be seen, nor a roof terrace. I guess there's now a pool instead...

2026-01-12 • via Nuitee
J
Joseph • couple • it
4
Bene ma non benissimo
Pros:

L’esterno della struttura

Cons:

Va bene per una sera , ma non di più Qualità prezzo direi cara , camera umida si sente russare il vicino di destra e semti il vicino di sinistra quando va in bagno😅,

2026-01-09 • via Nuitee
L
Lisbeth • family_with_children • mx
10
excelente estancia
Pros:

la calidad humana y las habitaciones

Cons:

.

2026-01-05 • via Nuitee
D
Daniel • family_with_children • mx
10
Tienes que hospedarte aquí
Pros:

El servicio y la disposicion del personal a recibir sugerencias y a solicitudes.

Cons:

Nada que comentar, 10/10 en Todo

2026-01-05 • via Nuitee
E
effy Griselda • family_with_children • mx
8
Pros:

Excelente ubicación y su personal nos atendió de maravilla

Cons:

La habitación que nos asignaron tiene olor a humedad, pero puede mejorar

2025-12-29 • via Nuitee
H
Hansell • family_with_children • us
10
Clean, affordable and great location
Pros:

Great location and clean facility. The manager is really nice and very flexible with check in. Definitely coming back!

Cons:

Clean and really central located. I walked everywhere.

2025-12-27 • via Nuitee
L
Lesli Janeth • family_with_children • mx
8
2025-12-27 • via Nuitee
A
Albert • family_with_children • mx
10
2025-12-23 • via Nuitee
G
Guadalupe • couple • mx
8
2025-12-19 • via Nuitee
E
Elisabeth Maria Johanna • extended_group • es
8
Pros:

Locatie was dicht bij het centrum.

2025-12-10 • via Nuitee
C
Christophe • couple • ca
8
Pros:

Le déjeuner :)
L’emplacement, la propreté

Cons:

Le matelas :(

2025-12-06 • via Nuitee
A
ALAN JOSUE • family_with_children • mx
9
2025-12-04 • via Nuitee
F
Francesca • family_with_children • it
7
2025-11-22 • via Nuitee
F
Florido • solo_traveller • fr
8
Die Lage und das Personal waren super
Pros:

Als allein reisende hatte es genug Platz. Die Zimmer sind korrekt eingerichtet. Für ein paar Tagen ist okay

Cons:

Habe nicht negatives

2025-11-19 • via Nuitee
N
nicolas • family_with_children • fr
7
Sympa
Pros:

L'emplacement

Cons:

Pas assez de choix au petit déjeuner (pas de sucré !)
La literie

2025-10-26 • via Nuitee
R
Ramírez Borraz • family_with_children • mx
8
Pros:

Muy amables las personas que atienden

Cons:

El inodoro no servía el tanque

2025-10-07 • via Nuitee