Hilton Garden Inn Wichita Downtown, Ks

Hotels
Hilton Garden Inn
8.8 (546 reviews)
401 E Douglas Ave , Wichita , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Noise issues
Expensive
Food quality concerns

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness positively, but there was a significant concern regarding blood stains on the carpet.
Service
9.76
The staff was reported as nice, helpful, and friendly across multiple reviews.
Location
9.8
Guests appreciated the hotel's proximity to events and venues.
Room Quality
7.75
While some rooms were comfortable, there were issues with noise and room assignments that negatively impacted the stay.
Amenities
8.78
The presence of a pool and bar were mentioned positively, though some aspects were hard to locate.
Value for Money
8.24
Price concerns were mentioned, suggesting guests felt it was a bit pricey for the experience.
Food and Beverage
8.49
The breakfast quality was noted as lacking, despite other positive mentions like breakfast being awesome.
Overall Experience
9.26
The hotel was generally well-received and enjoyed, contributing to an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:33

Property Description

Convenient Location and Amenities
Located in the heart of Wichita, Hilton Garden Inn offers a fitness centre, shared lounge, and a restaurant and bar for guests to unwind.

Modern Comforts
Each room is thoughtfully equipped with a desk, flat-screen TV, and a private bathroom. Guests can enjoy free WiFi, room service, and a fridge in every room.

Nearby Attractions
With Intrust Bank ARENA and Century II Convention Center just a short distance away, guests can easily explore the city's top destinations.

Book your stay at Hilton Garden Inn Wichita Downtown for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICT

Location

Guest Reviews

8.8
Based on 546 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 9.26
B
Bachelder solo_traveller us
10
2026-07-17 via Nuitee
B
Beth couple us
10
2026-07-13 via Nuitee
R
Randall couple us
6
No parking noise all night film traffic
Cons:

Noisy room on street

2026-07-13 via Nuitee
C
claude couple us
6
2026-06-29 via Nuitee
N
Nathan solo_traveller us
9
Pros:

Nice room and close to our destination

Cons:

When I reviewed our receipt we were charged for a breakfast meal. We were refunded the mistake, but I'm worried that a person can charge any room without verification.

2026-06-24 via Nuitee
M
Manuel eduardo family_with_children us
10
2026-06-20 via Nuitee
C
Chappeau solo_traveller us
8
2026-06-15 via Nuitee
I
Israel solo_traveller us
10
It was an amazing stay!
Pros:

The Staff were very helpful.
The workout facility was great. I didn't get to check out the pool but it was recommended by the staff. They even helped with bringing me to the correct location from the airport to the Hilton garden inn near the airport to the Hilton garden Downtown location. It was a simple correction. Each location had helpful staff. The complimentary breakfast was great. I had an extra breakfast ticket but I could only use one at a time and if breakfast was over, it would become a small lose.

Cons:

There wasn't anything too bad about either locations I happened to visit. There was a simple light in the bathroom that flickered while it was turned off. So I just kept it on while I was there. The Wallpaper had an interesting optical illusion that made the room seem to have windows but it was an interior room. Interesting design choice.

2026-06-14 via Nuitee
J
Jeff solo_traveller us
6
It was a good stay
Pros:

Clean

Cons:

Parking

2026-05-30 via Nuitee
S
Spears couple us
8
It was a great place to sleep and store my belongings. I trust the establishment to do a good job for the cost
Pros:

It was clean, well managed, and cozy.

Cons:

The elevator was a tad janky and held me in it for 5 minutes which was spooky.

2026-05-29 via Nuitee
R
riskyone Couples Austin, Texas
8
Good stay downtown
Pros:

Nice hotel with a great location. Central to all of town and walking distance to downtown restaurants and entertainment.

Room facing the main avenue ( Douglas Ave) is pretty loud from motorcycles. I’d pick a room in the back or bring earplugs.

Room was clean and well appointed for all your needs. Front desk staff were hit and miss in friendliness.

2026-05-24 via Tripadvisor
J
Jeremiah solo_traveller us
7
Great staff. Poor location...
Pros:

Present smell, kind staff, great housekeepers/housekeeping, food was ok; however, it was advertised that continental breakfast was included in cost, and added $57 extra on the end of the bill.

Cons:

Waiters was hard to understand and cant tell a difference between white or wheat toast. Building setting was in a very loud area i didn't get much sleep if any. Then on top of that I wake up to a breakfast that was supposed to be pre-included.

2026-05-18 via Nuitee
S
Shweta solo_traveller hu
10
Pros:

Was a good property, breakfast was nice as well. The staff too was kind helping.

2026-05-18 via Nuitee
J
Jessica couple us
4
Too loud to sleep in. Pool is cool, but not worth the lack of sleep.
Pros:

The location and the glass bottom pool were lovely.

Cons:

It was so loud. Not only did the motorcycles on the street four floors down seem like they were in the room, the walls were so thin you could hear full conversations from the room beside you. And the AC unit? Kicked on with the snarl of a wildebeest. We can for a relaxing one night stay to get some rest and barely slept at all.

2026-05-18 via Nuitee
N
New_friends_GR Solo travel Grand Rapids, Kent County, Michigan
10
Very nice Hilton Garden Inn in a great downtown location!
Pros:

I was on a solo road trip in April 2026 that took me to Wichita for 3 nights/3 days, and I stayed at this Hilton Garden Inn downtown. I arrived on a Thursday afternoon and checked out Sunday morning. Overall, it's a very nice hotel!

My check-in process went okay except for the fact that there's not a ton of quick parking available when guests are unloading/registering. When I arrived, I had to have my car parked with its hazard lights on in front of a dumpster because all the other spots near the front entrance were taken. But once I got settled in, I was able to move my car to the garage that's adjacent to the hotel... and parking was fine. (Guests can self-park their cars for a flat fee each night with in-and-out privileges. The only catch is that you have to go to the front desk to validate your parking ticket each time you park. Not a huge deal.)

My room (#526) was clean and comfortable and faced the main drag in downtown Wichita was cool. The only issue was that there were tons of cars revving their engines on that main drag (day and night) during my stay, so the noise level was kind of annoying.

The amenities of this hotel are excellent. I LOVED the bar, and the 6th-floor pool is really nice. The little section of the pool that juts out of the building and looks down at the street below is a fun little addition.

Overall, I loved this hotel despite the noise level (I suppose that's just part of a downtown hotel experience). The value was good overall, and I loved the atmosphere. It was a great stay... lovely facility.

2026-05-12 via Tripadvisor
4
4realguy Business Reynoldsburg, Ohio
8
Good Downtown Wichita Hotel
Pros:

I did enjoy my stay at this downtown Wichita property. During my stay only city parking was available in the attached garage. It worked fine for me. Check in was fine and housekeeping did a good job. The hotel restaurant was decent, and I only use it one time. Just about everything was walking distance, so I loved the location. The gym is in the basement, and it was okay. The rooftop pool wasn't very busy, so I was able to use it daily for water sports. The swim out area is a nice touch, but really small. The pool sitting area is very nice. My room was really nice and felt plush. I would recommend this Hilton properly if you want to be in the downtown area of Wichita, KS.

2026-05-11 via Tripadvisor
E
Erica solo_traveller ca
7
2026-05-11 via Nuitee
J
Jennifer couple us
10
Pros:

Perfect location if going to the intrust arena. I will definitely stay here again.

2026-05-02 via Nuitee
C
christian couple fr
9
Excellente étape à Wichita KS
Pros:

La bâtiment paraît récent, tout brille et là décoration est soignée, comme le salon vers les ascenseurs du 2 étage.
Le confort du lit est exceptionnel.
Le parking situé juste en face du couloir de notre chambre
Le petit déjeuner est de bonne qualité.

Cons:

Le principe du service à la table pour le petit déjeuner, mais c’est la règle dans les Hilton Garden.

2026-04-27 via Nuitee
L
Lindsay solo_traveller us
10
2026-04-24 via Nuitee