Extended Stay America Premier Suites - Austin - Austin Airport

Hotels
•
Extended Stay America Premier Suites
7.7 (457 reviews)
1311 Airport Commerce Drive , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Issues with amenities and maintenance

Categories

Cleanliness
4.65
Multiple reports of dirty rooms and poor cleanliness.
Service
10
Staff were friendly and responsive in certain situations.
Location
10
Convenient location with easy access to the airport.
Room Quality
6.65
Mixed sentiments; issues noted with maintenance and cleanliness.
Amenities
6.65
Noted issues with the elevator and gym size.
Value for Money
7.65
Some guests felt it was expensive given the state of the facility.
Food and Beverage
6.65
Breakfast options described as lacking.
Overall Experience
9.35
Overall, guests had a mixed experience with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:16

Property Description

Modern Suites with Convenient Amenities

Convenient Location for Exploring Austin

Helpful Reception and Nearby Attractions

To experience comfort and convenience during your stay in Austin, book a room at Extended Stay America Premier Suites - Austin - Austin Airport. With air-conditioned rooms featuring a kitchen and free WiFi, along with a flat-screen TV and fridge, your stay is bound to be relaxing. The hotel's prime location, just a short distance from popular attractions like Capitol Building and Austin Convention Center, makes it ideal for exploring the city. Additionally, the helpful reception staff can assist you in navigating the area. Don't miss out on visiting nearby landmarks such as Moody Center and Texas Memorial Stadium. Book your stay now and make the most of your time in Austin!

Important information:

Housekeeping service is offered every week for stays of 7 nights and above.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PGD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 457 reviews
Cleanliness: 4.65
Service: 10
Location: 10
Room Quality: 6.65
Amenities: 6.65
Value for Money: 7.65
Food and Beverage: 6.65
Overall Experience: 9.35
C
Christopher • solo_traveller • be
4
Pros:

Room was clean.

Cons:

The staff is completely unresponsive; any issue and you're completely on your own. They even mixed my booking with somebody else and the clerk had to call someone on her private phone to solve the situation; never seen this outside of the Third World, absolute amateurism.

2026-01-28 • via Nuitee
H
Henrique • family_with_children • br
6
Pros:

A localização é a limpeza são ótimas!

Cons:

Demora um bom tempo para o atendimento na recepção e o café da manhã é só barrinha de cereais.

2026-01-19 • via Nuitee
J
Jakari • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
G
Gus • extended_group • us
5
For a short stay it was acceptable. However after a long day of travel we expected more cleanliness.
Pros:

The only things we liked was the A/C was cold and stayed on. Parking was ample. Check in was easy. Internet worked good. The shower water was hot. The beds were comfortable. The staff was very nice also.

Cons:

Elevator was not working. Dead roaches in hallway. Shower was dirty and moldy. There were used toothpicks left on counter from previous guests. All of the rooms silverware, plates, dishes and cups were dirty sitting in a tub outside the room on the floor and not replaced inside. They sat there all night used and dirty.

2026-01-19 • via Nuitee
P
Pedro • couple • us
5
Mala experiencia
Pros:

Nomas lo corto al aeropuerto

Cons:

Ala hora de mi llegada dire 45 min la persona estaba dormida eran , las 11:30 pm y nadien en recepción, no vielvo a ese hotel nunca

2026-01-13 • via Nuitee
K
Keith • couple • ug
8
Okay. Just okay
Pros:

Proximity to airport

Cons:

No breakfast

2026-01-11 • via Nuitee
F
Fey • family_with_children • us
2
Disgusting
Pros:

I wasn't sure if flight was going to make it so this was a last minute booking. Several places didn't have rooms and I arrived at midnight. Place was locked but phone available to alert staff for late check in.

Cons:

Couldn't get ahold of anyone after getting key card. The bed was stripped and bag of bedding there. Bathroom had blood in show all towels dirty trash cans full. Tried to get staff to at least get soap and towel but no one answered. A "couple" pretty sure the girl was a strung out prostitute pulled the phone from wall as she tried to call front desk person. Half the plugs in the room didn't work.

2026-01-06 • via Nuitee
N
Nicole • solo_traveller • us
3
Cons:

It was very noisy. I could hear the person above me walking around all night

2026-01-04 • via Nuitee
R
Rosa • family_with_children • us
5
2025-12-22 • via Nuitee
J
Jaqeri • couple • us
7
2025-12-19 • via Nuitee
J
Jaqeri • couple • us
9
2025-12-19 • via Nuitee
K
Karla • couple • us
9
2025-12-05 • via Nuitee
J
José • extended_group • us
7
2025-11-06 • via Nuitee
A
Arguello • couple • us
10
Pros:

Very good.

2025-11-01 • via Nuitee
S
Scott • solo_traveller • us
8
Overall, I enjoyed my stay. Staff were friendly. It was a good location.
Pros:

Outside lighting in the parking lot. The shades blocked out the sun well.

Cons:

No restroom in the lobby for guests.

2025-10-28 • via Nuitee
R
Raul • extended_group • us
10
Cons:

Gym could be bigger with more equipment

2025-10-28 • via Nuitee
M
mildred • couple • us
10
2025-10-13 • via Nuitee
M
megan • partner
10
Pros:

Nice place for a quick stay!

2025-09-23 • via Nuitee
K
Ketric • solo_traveller • us
8
2025-09-13 • via Nuitee
K
Ketric • couple • us
7
2025-09-13 • via Nuitee