Mantra Parramatta

Hotels
•
Mantra
7.6 (2043 reviews)
Crn Parkes St And Valentine Ave, Parramatta , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Cleaning issues
Uncomfortable room features

Categories

Cleanliness
6.15
Multiple comments highlighted issues with cleanliness and housekeeping.
Service
8.65
Generally positive comments about staff friendliness.
Location
8.65
Many reviews praised the convenient location near transportation and amenities.
Room Quality
7.15
Some rooms were comfortable but others had issues such as loud air conditioning and dated decor.
Amenities
7.65
Amenities were present but some, like the jacuzzi, needed maintenance.
Value for Money
7.65
Guests found pricing reasonable for the location during busy periods.
Food and Beverage
7.15
Breakfast offered but not extensively reviewed.
Overall Experience
7.75
Opinions were mixed, with positive aspects balanced by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:32

Property Description

Modern Accommodation Options
Mantra Parramatta offers a range of modern and spacious studios and apartments, some featuring luxurious amenities like a spa bath or a balcony with stunning city views.

Convenient Location
Situated in the heart of Parramatta's business district, guests are just a short walk away from Parramatta Railway Station and Westfield Shopping Centre, providing easy access to transportation and entertainment options.

Leisure Facilities
Guests can unwind and relax at the hotel's pool, restaurant, fitness centre, sauna, or spa, ensuring a comfortable and enjoyable stay throughout their visit.

Experience luxury and convenience at Mantra Parramatta. Book now for an unforgettable stay!

Important information:

Please note, there is a 1.1% credit card surcharge when using a credit card.

Please note for bookings of 5 or more rooms, different policies and procedures may apply. Full payment is required at time of booking and no amendments or cancelations will be accepted. For further information please contact the property using the details found on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

You must show a valid photo ID and credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note that parking is limited and subject to availability. The parking rate is AUD 25.00 per vehicle nightly.

Housekeeping frequency depends on the rate and length of your stay. Daily servicing of rooms might not apply, and it will be serviced on a weekly basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2043 reviews
Cleanliness: 6.15
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 7.75
A
Angela • family_with_children • au
7
Needs a refresh
Pros:

Staff were pleasant. Breakfast was ok

Cons:

Extremely dark car park, I could not see my belongings. Stained carpet in hallway, needed vacuuming. Mould in shower.

2026-02-14 • via Nuitee
M
Melissa • couple • au
6
2026-02-14 • via Nuitee
T
Tracy • couple • au
5
2026-02-10 • via Nuitee
D
Darren • family_with_children • au
10
Pros:

Location, staff and room was great

Cons:

The common areas were a little dirty and tired

2026-02-10 • via Nuitee
B
Brad • extended_group • au
1
Very inconvenient and disappointing!
Pros:

Location that’s it!

Cons:

Poor quality and very dated, booked 2 rooms so my children could be in the other room, 1 of which is disabled and the 2 rooms were on opposite sides of the building! We were not put side by side disgraceful, was a very disappointing stay!

2026-02-08 • via Nuitee
S
Sapinder • family_with_children • au
1
2026-01-30 • via Nuitee
D
Diego • couple • us
1
2026-01-27 • via Nuitee
B
byrnes • couple • au
9
i really enjoyed my stay staff was lovely, environment was clean, apart from the little bathroom issue i can see myself
Pros:

i liked how clean the space was

Cons:

i didn’t like the showerhead setup as much due to not being able to move said shower head

2026-01-26 • via Nuitee
A
Adam • couple • au
10
2026-01-25 • via Nuitee
M
Mandy • couple • au
10
2026-01-23 • via Nuitee
A
Adam • couple • au
10
2026-01-22 • via Nuitee
T
Teja • family_with_children • au
7
2026-01-22 • via Nuitee
Z
Zarif • solo_traveller • au
8
2026-01-22 • via Nuitee
M
Megha • extended_group • au
5
2026-01-21 • via Nuitee
C
Clint • couple • au
8
Pros:

Super convenient location

Cons:

Aircon doesn’t work

2026-01-21 • via Nuitee
K
Kevin • couple • au
7
2026-01-21 • via Nuitee
B
Brooke • extended_group • au
9
comfortable and enjoyable
Pros:

great gym, great pool, amazing food. tidy clean easy to use rooms. walking distance from a variety of different eateries and entertainment

Cons:

random hair that wasnt mine in the bathroom (there before I arrived)

2026-01-20 • via Nuitee
M
Mikeiley • couple • au
7
2026-01-20 • via Nuitee
A
Aleena babu • family_with_children • au
6
2026-01-20 • via Nuitee
R
Robert • solo_traveller • au
6
Although the property was okay in general.disappointed there was a dirty towel still hanging in bathroom on my arrival.
Pros:

Access and easy to get to.

Cons:

Dirty towel still in room. Very noisy.

2026-01-19 • via Nuitee