Treebo Mall View, DLF Phase II

Hotels
Treebo Hotels
7.2 (120 reviews)
K-5A/8, DLF City Phase II MG Road , Gurgaon , in

Children allowed

Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Helpful staff
Cleanliness exceeded expectations in some areas
Cons:
Room quality issues
Poor food and beverage options

Categories

Cleanliness
4.28
The room and toilet were reported as unkempt and disgusting, with hygiene concerns.
Service
9.25
The receptionist Hemanta was noted as very helpful and supportive.
Location
9.29
Standard quality for this hotel tier, based on the general experience.
Room Quality
5.24
Rooms described as having issues with curtains and noise, affecting sleep quality.
Amenities
7.27
Limited amenities; fridge was old, and no proper restaurant service provided.
Value for Money
8.23
Perceived as reasonable for a budget hotel despite several complaints.
Food and Beverage
6.28
Dinner access was poor; the only option was through the baggage handler.
Overall Experience
7.75
Overall negative impressions with reports of multiple issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:50

Property Description

Modern Comforts and Convenience
Treebo Trend Mall View DLF Phase II offers a comfortable stay in Gurgaon with air-conditioned rooms equipped with satellite TV and free WiFi. The private bathrooms come with complimentary toiletries and slippers, ensuring a relaxing experience.

Convenient Location
Located just 800 meters from M G Road Metro Station, this hotel provides easy access to popular attractions like Central Mall Gurgaon, Kingdom of Dreams, and Cyber City Gurgaon. With a 24-hour front desk and laundry services, guests can enjoy a hassle-free stay.

Easy Connectivity
Situated 8 km from Gurgaon Railway Station and 13.6 km from Delhi International Airport, Treebo Trend Mall View DLF Phase II offers convenience for travelers. Book your stay now for a memorable experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 17 years old stay for Rs. 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 120 reviews
Cleanliness: 4.28
Service: 9.25
Location: 9.29
Room Quality: 5.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 6.28
Overall Experience: 7.75
S
SrikantRao family_with_children in
9
2026-03-28 via Nuitee
S
SrikantRao family_with_children in
9
2026-03-28 via Nuitee
S
SrikantRao family_with_children in
9
Worth the price
Pros:

Bang on the metro line, easily accessible.

Cons:

I wish there was a locker, there were some important documents that I carried and worried about its safety

2026-03-28 via Nuitee
A
Abhishak family_with_children in
7
Pros:

Staff was good, room was also clean everything was nice but the food was extra expensive

Cons:

Expensive food

2026-01-24 via Nuitee
V
Vishvendra family_with_children in
10
2025-12-16 via Nuitee
D
Desmond couple au
1
Will never recommend this hotel.
Pros:

The baggage handler arranged our dinner and helped with our luggage. Very good.

Cons:

Checked in at 2130 hrs on 07/10/25 and checked out at around 0930 hr on 08/10/25 due to the horrible state of the room/toilet/and dinner access.Will never recommend this hotel. I will give it a ONE STAR rating. PLEASE REFUND MONEY FOR TWO NIGHTS which I had told the receptionist before leaving.
ROOM: single coat rod above the kettle. 🔥 hazard. Unkempt and disgusting room. 1 small table close to the windows and bed, Literally had to squeeze around it.AC remote of no use so used fan. Too much of light from outside through gaps around the blinds making it hard to sleep. Fridge old and seals cracked and not in use. Bedsheets old and thin also the pillow cases. Time to throw them out
TOILET: very small and very dingy, soap dispenser old not good for shower, did not have a shower after a long journey due to the shocking state especially of the floor. No partition to prevent water from building up over the entire floor. Can get tinea. Toilet seat loose and rear part of toilet seat broken could have faeces on it. No mop to mop up water on the floor. Did not take off our shoes due to the hygiene concerns.
RESTAURANT: No restaurant and was told to phone if we wanted dinner and to use our mobile. No one answered so the baggage handler brought us dinner which we paid for on checking out the next day.
The most shocking experience. We couldn't get out fast enough

2025-10-11 via Nuitee
E
ESHA family_with_children in
10
2025-09-18 via Nuitee
M
Mohamed Gamal solo_traveller ae
8
Pros:

The receptionist Guy so helpful his name is Hemanta
He support me alot

2025-09-13 via Nuitee
K
kumar family_with_children in
10
2025-09-02 via Nuitee
M
MahiPal Reddy couple in
3
2025-07-19 via Nuitee
G
Garg review category business travellers in
2
Very bad
Pros:

The curtains were improper, looks like sleeping on platform.
There were slides instead of curtains and they didn't cover the window, the sun light came through the space in between in day time and at night could not sleep as always felt some one is seeing inside from the other property.
Very bad room, fan was making noise, ac was also not proper and uncontrolled temp.

Very bad experience.

2025-06-23 via Nuitee
D
Dagar young couple in
9
Superb
2025-06-21 via Nuitee
S
Satyartha review category business travellers in
8
Good property, nice and clean rooms (washroom could have been cleaner) for the budget.
Pros:

It was cleaner than I expected given its rating.

Cons:

They can be more accommodating for late check out requests

2025-06-14 via Nuitee
U
Umesh family with young children qa
5
Passable
Pros:

The location was good, very quiet and convenient.

Cons:

The attendants could be given tips on personal hygiene and guest courtesy.

2025-06-02 via Nuitee
T
Tolani review category business travellers in
6
Pleasant
2025-05-16 via Nuitee
U
Upendra review category business travellers in
9
Superb
2025-04-18 via Nuitee
B
Bhendia family with young children in
8
Very good
Pros:

Hotel is near to metro station , staff's behaviour is friendly

Cons:

Little small space of standard room

2025-04-15 via Nuitee
A
Akshay review category business travellers in
8
Very good
2025-03-27 via Nuitee
A
Akshay family with young children in
8
Very good
2025-03-27 via Nuitee
A
Abhishek young couple in
8
Very good
2025-03-20 via Nuitee