Quality Suites San Diego Otay Mesa

Hotels
Quality Inn
7 (422 reviews)
2351 Otay Center Drive , Otay Mesa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Overpriced
Limited breakfast options

Categories

Cleanliness
4.58
Several reviews mentioned dirtiness and mold in the hotel.
Service
8.55
Some issues with staff noted, but overall service considered friendly.
Location
9.59
Multiple reviews highlight the excellent location of the hotel.
Room Quality
6.54
Rooms were described as old and some issues with cleanliness noted.
Amenities
7.07
Amenities like breakfast were criticized, though some positives acknowledged.
Value for Money
5.53
Mentioned as overpriced with complaints about rates and deposits.
Food and Beverage
6.58
Breakfast options were limited and not well-received by some guests.
Overall Experience
7.55
Mixed feelings with some positive aspects, but overall dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:07

Property Description

Convenient Location near San Diego
Located just a 30-minute drive from downtown San Diego, Quality Suites Otay Mesa offers a prime location for both leisure and business travelers.

Relaxing Amenities
Guests can unwind in the outdoor pool or hot tub after a busy day of exploring the city. The rooms are equipped with a refrigerator, microwave, coffee maker, cable TV, and free Wi-Fi for added comfort.

Complimentary Breakfast and Nearby Attractions
Start your day with a delicious continental breakfast before heading out to explore. With easy access to the US-Mexico border and being just 23 miles from the famous San Diego Zoo, there's plenty to see and do near the hotel.

Book your stay at Quality Suites Otay Mesa for a memorable experience in California.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 422 reviews
Cleanliness: 4.58
Service: 8.55
Location: 9.59
Room Quality: 6.54
Amenities: 7.07
Value for Money: 5.53
Food and Beverage: 6.58
Overall Experience: 7.55
J
Jay couple us
10
We will be returning
Pros:

Nice staff, clean room, good location

Cons:

Pool was not working :-(

2026-02-12 via Nuitee
G
Gloria couple us
5
2026-01-24 via Nuitee
R
Rodriguez family_with_children mx
10
2026-01-21 via Nuitee
Y
Yoa Lizzette solo_traveller mx
9
2026-01-20 via Nuitee
T
Teodoro couple us
7
Buena
Pros:

Lo sercas

Cons:

Alfombras de los pasillos sucias

2026-01-19 via Nuitee
A
Aldrin couple us
10
2026-01-19 via Nuitee
J
JAVIER couple us
3
2026-01-19 via Nuitee
O
Oscar extended_group us
10
Feliz estancia
Pros:

Limpieza

2026-01-19 via Nuitee
L
lorena family_with_children us
4
I would not recommend this hotel until it’s remodeled because the price is too high
Cons:

The room had a bad humidity smell and also the sink had a septic smell, a super uncomfortable stay.

2026-01-19 via Nuitee
A
Ami couple us
10
2026-01-17 via Nuitee
R
Robert extended_group us
7
Very good
Pros:

Closeness to the border

Cons:

The sofa hideabed- it was broken

2026-01-15 via Nuitee
L
Lorena family_with_children mx
2
La peor estancia
Pros:

nada! solo la cercanía al cbx

Cons:

es pésimo, carísimo para lo que es, el personal es grosero y el hotel es viejísimo y esta muy sucio, no lo recomiendo para NADA, evitenlo! esta HORRIBLE, además peligroso, había personas drogandose en la habitación de al lado

2026-01-09 via Nuitee
R
Ramón extended_group mx
9
2026-01-01 via Nuitee
M
Melissa family_with_children nz
6
Pros:

Close to where I needed to go everyday
The coffee was good

Cons:

Pillows were lumpy
Breakfast.

2025-12-31 via Nuitee
A
Andres couple us
1
Cons:

They open my door when I was sleeping

2025-12-24 via Nuitee
M
Marcos solo_traveller mx
6
Old and dirty, but good location.
Pros:

Location

Cons:

Facilities

2025-12-20 via Nuitee
C
CARLOS family_with_children mx
9
2025-12-20 via Nuitee
C
CHAO solo_traveller cn
10
2025-12-02 via Nuitee
E
ERIKA solo_traveller us
8
2025-11-25 via Nuitee
H
Heather solo_traveller us
5
I generally have a good stay, but there has been a couple of times where there is a young man in the mornings with a ter
Pros:

Close to where I needed to be.

Cons:

Some of the staff

2025-11-24 via Nuitee