Comfort Suites Jacksonville Airport

Hotels
•
Comfort Suites
7.8 (305 reviews)
1180 Airport Road , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Comfortable beds
Cons:
Cleanliness issues
Dated facilities
Noise disturbances

Categories

Cleanliness
6.51
Clean room reported, but concerns about cockroaches and overall maintenance.
Service
8.98
Staff was described as very helpful and accommodating.
Location
8.52
Good location close to airport and restaurants.
Room Quality
6.47
Cleanliness issues reported and dated hotel facilities noted.
Amenities
7
Limited amenities, broken vending machines, and lack of push carts.
Value for Money
7.46
Some guests felt it was worth every penny, while others felt it was overpriced.
Food and Beverage
9.51
Breakfast buffet received excellent feedback with a variety of choices.
Overall Experience
7.98
Mixed feelings due to positives and significant negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:44

Property Description

Convenient Location and Complimentary Shuttle Service

Situated off Interstate 95, the Comfort Suites Airport in Jacksonville, Florida, provides easy access for travelers. With a free 24-hour shuttle to the nearby Jacksonville International Airport, your journey is made even more convenient.

Comfortable Suites with Essential Amenities

Each suite at Comfort Suites Airport features free Wi-Fi, a microwave, fridge, and coffee maker. The warmly-decorated accommodations also include a spacious seating area with a sofa bed, ensuring a comfortable stay for all guests.

Relaxing Outdoor Pool and Business Center

Guests can unwind at the seasonal outdoor pool on the sun deck or stay productive at the on-site business center. Whether for leisure or work, the hotel offers amenities to cater to all needs.

Experience convenience and comfort at Comfort Suites Airport. Book your stay now for a memorable Jacksonville visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 305 reviews
Cleanliness: 6.51
Service: 8.98
Location: 8.52
Room Quality: 6.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 9.51
Overall Experience: 7.98
B
Brenda • couple • us
5
2026-07-16 • via Nuitee
E
Ellisia • solo_traveller • us
6
2026-07-13 • via Nuitee
T
Tiffany • family_with_children • us
6
Basically look like there was a pimp and the girl he had working was very weird having a gentleman standing in the hallw
2026-07-13 • via Nuitee
S
Shaquindra • couple • us
10
2026-07-09 • via Nuitee
R
Reinaldo • solo_traveller • us
1
Pros:

not air conditional

2026-07-05 • via Nuitee
T
Tyler • couple • us
10
2026-07-04 • via Nuitee
B
Brittany • solo_traveller • us
8
2026-07-04 • via Nuitee
L
Lauren • solo_traveller • us
9
2026-06-28 • via Nuitee
J
Joy • family_with_children • us
6
I didnt like my stay there, Pool was nasty
Pros:

It was a comfortable stay

Cons:

Breakfast no fruit ,orange juice, or yogurt...same food every morning ...Pool was not clean nor kept up.

2026-06-27 • via Nuitee
R
Ron • couple • us
8
Pros:

Great

2026-05-13 • via Nuitee
S
Sarah • couple • us
7
Overall good stay but a bit overpriced.
Pros:

Loved the location and shuttle service.

Cons:

There was a squished bug or something near the top of the shower. Breakfast was mediocre- not great, not bad, no giant complaints but I’d expect a bit more at the price I paid. It also just seemed like an older hotel, which is fine but again I then felt the price was a bit high.

2026-04-27 • via Nuitee
T
Tommy • solo_traveller • us
10
2026-04-27 • via Nuitee
A
Amber • couple • us
1
Pros:

The person who checked this in was very nice

Cons:

Bed bugs!

2026-04-17 • via Nuitee
• family_with_children • us
10
2026-04-08 • via Nuitee
S
Shawn • solo_traveller • us
10
Nice place convenient to the airport
Pros:

Convenient

Cons:

Nothing

2026-03-27 • via Nuitee
R
Renita Redding • family_with_children • us
10
Pros:

The motel was clean and spacious.

Cons:

The breakfast was not that good!

2026-03-22 • via Nuitee
C
Connie • family_with_children • us
8
2026-03-16 • via Nuitee
J
John • family_with_children • us
6
Pros:

The people were very nice

Cons:

The facility is old and it looks old. Some stuff has been redone but not a real high quality renovation.

2026-03-13 • via Nuitee
V
Vanessa • family_with_children • us
7
Pros:

Close to cruise port

Cons:

Informed the front desk that my safe did not work, she asked "if I needed a safe" I explained that I wanted to secure my passport and valuables, her response was," does the lock on the door work?, and we are going to get rid of those safes anyway,and it's a very safe area". The room is a little dated, and could use a refresh, breakfast was ok

2026-03-09 • via Nuitee
T
Tenicia • family_with_children • us
6
Not what I expected but it was fair
Pros:

It was ok

Cons:

The price or location

2026-03-03 • via Nuitee