Wingate by Wyndham Biloxi - Ocean Springs

Hotels
Wingate by Wyndham
6.2 (750 reviews)
7827 Lamar Poole Road , Biloxi , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location
Cons:
Unclean room conditions
Poor food quality
Inconsistent service and amenities

Categories

Cleanliness
3.91
Multiple mentions of mold and unclean conditions.
Service
5.88
Inconsistent service, complaints about staff attitude.
Location
8.92
Conveniently located near casinos and beach.
Room Quality
4.87
Issues with air conditioning and general maintenance.
Amenities
5.9
Limited functionality of amenities like laundry and ice makers.
Value for Money
7.86
Paid for amenities that were not provided adequately.
Food and Beverage
4.91
Complaints about the breakfast quality.
Overall Experience
7.38
Mixed feelings due to various serious issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:25

Property Description

Luxurious Amenities
Indulge in our seasonal outdoor pool, 24/7 gym, and complimentary breakfast and WiFi. Each room is equipped with modern comforts like a flat-screen TV, mini-refrigerator, and coffee/tea maker.

Convenient Location
Located just off I-10 and near Gulfport-Biloxi International Airport, our hotel is surrounded by dining options and top casinos like Golden Nugget and Harrah’s® Gulf Coast. Explore nearby attractions such as the Walter Anderson Museum of Art and Mississippi Aquarium.

Endless Entertainment
From waterparks and casinos to museums and beaches, there's something for everyone near Wingate by Wyndham Biloxi/Ocean Springs. Don't miss out on unique experiences like swimming with dolphins at Ocean Adventures Marine Park or exploring the Biloxi Lighthouse.

Ready to experience comfort and convenience? Book your stay with us now at Wingate by Wyndham Biloxi/Ocean Springs!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note there are currently renovation works at the hotel.

Please not that no local guests are allowed within 45 miles of the property. Room allocation to a local guest is at discretion of the property's management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Location

Guest Reviews

6.2
Based on 750 reviews
Cleanliness: 3.91
Service: 5.88
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 7.86
Food and Beverage: 4.91
Overall Experience: 7.38
J
jenniferbZ9235UE NONE Yazoo City, Mississippi
6
I would look elsewhere.
Pros:

Good location - easily accessible - there is construction taking place at the present, so I would ask about that before booking, Pool was "closed for chemical maintenance" but it did not appear anyone was actively attending it. It is a nice layout if it is ever usable though. Breakfast buffet ran out of coffee by 9 AM and I never saw it being refilled. Does not offer housekeeping services during your stay - you can request additional towels. Desk staff not exactly warm and welcoming in the late evening (may be the owner's kids working it?) and they were not dressed professionally at any of the times we saw them manning the desk. We asked for room on a higher floor and were told there was no availability - but the hotel was basically deserted, only about 4 cars in the parking lot over the entire course of our 3 day, 2 night stay (Thursday - Saturday).

2026-08-26 via Tripadvisor
T
Terrilesha L couple us
8
2026-08-17 via Nuitee
J
Jason couple us
3
Will never stay here again
Pros:

Location

Cons:

Pool closed, breakfast subpar, dirty, no linens

2026-08-17 via Nuitee
C
Cody couple us
1
2026-06-12 via Nuitee
T
Taylor couple us
5
Pros:

The staff member on June 5 was helpful and polite. Close proximity to Diberville.

Cons:

Pool had green water. Pool guy came and still couldn't get in the pool because water was green. The patio furniture was dirty- filled with bird poop and the other furniture by the pool was broken.

2026-06-11 via Nuitee
B
Brandi solo_traveller us
6
2026-06-10 via Nuitee
M
Michael solo_traveller us
1
Extremely disappointed. Will never stay there again.
Pros:

Close to Biloxi

Cons:

The elevator was out of order so we had to carry luggage up to the third floor. The entire facility had a wet mold stench that was intolerable. This motel has not been renovated in 20 to 30 years. I am reporting the poor conditions to the Ocean Springs Health Department. We had to request a move to a second room because the first room smelled like mold. The swimming pool water was green. If we had not prepaid through Trivago we would not have stayed there.

2026-06-08 via Nuitee
S
Stone couple us
1
Very poor service
Cons:

The staff were not accommodating at all, even though they weren’t full occupancy. It’s almost like we were assumed we were gonna do something wrong because someone else had. couldn’t get extra towels. It’s June and the pool was green. The security lighting was not good outside. There were many lights off. One of the employees was wearing bedroom slippers to work and stuck on her phone. For this reason, I would never recommend anybody go there use them for any reason. I was treated subhuman.

2026-06-05 via Nuitee
B
Brownlow couple us
3
2026-06-04 via Nuitee
S
Skirk couple us
1
Poor Mantiance not clean pool was not useable gym equipment was broke breakfast was good
Pros:

It was by a Waffle House

Cons:

Pool was not clean gym equipment broke

2026-06-03 via Nuitee
H
Hermon family_with_children us
1
There wasn’t a stay, because we refused due to the condition it was in.
Pros:

Nothing at all!!! After check in , I was told elevator didn’t work. We had to walk upstairs to the 3 rd floor. Stairs were nasty. Once entered the room it was a complete dump. The room wasn’t up to part. Light fixtures in ceiling was missing, wires were hanging. The closet was mildewed it was just awful!!!!! We didn’t stay not one night and still was charged. Very bad experience!!!! I wouldn’t recommend this dump to no one

Cons:

Nothing was great about this place.

2026-06-01 via Nuitee
B
Brown make up family_with_children us
2
Never again!!!
Pros:

Nothing

Cons:

Not clean, smelled like mold, elevator not working, pool nasty, bad customer service, bathroom not cleaned, severe stains in walls, super hard beds, linens not cleaned.

2026-06-01 via Nuitee
O
O couple us
6
2026-06-01 via Nuitee
V
Victoria family_with_children us
1
Worst Stay Ever
Cons:

The elevator was inoperable my entire stay. Had to use the stairwell and it was dirty. The entire hotel gave water damage scents throughout the building. Water was leaking from the baseboard in my room near the corner wall by the window. Chair in room had visible mold or mildew stains on it. The scent made my head hurt. I had to purchase cleaning supplies to clean the room. Housekeeping only came into the room one time during my stay. They only changed the towels and took the trash. Beds were left unmade. The pool was ridiculous and unclean. There was visible algae around the side wall of the pool and at the bottom.

2026-06-01 via Nuitee
M
Mccallister couple us
2
2026-05-31 via Nuitee
J
james solo_traveller us
6
2026-05-28 via Nuitee
H
Hill solo_traveller us
5
Pros:

Location was good. The bathroom was nice and appears clean.

Cons:

The hotel itself smelled musty, moldy. The room smelled stuffy and moldy.

2026-05-26 via Nuitee
M
Mickle couple us
1
Cons:

In service elevator for disabled people. Cleaner rooms with better plumbing

2026-05-25 via Nuitee
C
Courtney couple us
7
2026-05-25 via Nuitee
M
mike couple us
6
Update and paint needed, balcony was not cleaned
Pros:

Na

Cons:

Update needed

2026-05-22 via Nuitee