Best Western Plus O'hare International South Hotel

Hotels
•
Best Western Plus
7 (850 reviews)
3001 North Mannheim Road , Franklin Park , US
+1 847-233-9292

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
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Review Highlights

Pros:
Close to O'Hare / convenient for airport travellers
Free shuttle and parking
Several reports of spacious or remodeled, clean rooms
Good value / reasonably priced
Friendly/helpful staff in multiple reports
Cons:
Inconsistent cleanliness: dirty showers, used/torn towels, missed housekeeping
Shuttle communication and reception/front-desk issues
Dated facilities and occasional maintenance problems (e.g., broken lift)
Inconsistent or poor breakfast service (empty items, timing)
Missing or empty toiletries in some rooms

Categories

Cleanliness
5.5
Mixed but leaning negative: multiple guests reported dirty rooms (hair in showers, used/torn towels, damp/stained towels and linens) and missed housekeeping, though several reviews noted clean or recently remodeled bathrooms.
Service
6.5
Mixed: some staff and the night manager were praised as friendly and helpful, but there are repeated complaints about shuttle communication, reception issues and a few reports of poor/uncaring personnel.
Location
8.5
Consistently positive: close to O'Hare, convenient for airport access with a shuttle and short drive to downtown Chicago depending on traffic; many guests value the proximity and free parking.
Room Quality
6.5
Mixed: several guests described spacious, remodeled or comfortable rooms, while others reported dated furnishings, poor bedding and rooms in need of updates or repair.
Amenities
6
Mixed to below average: free shuttle and parking are positives, but guests noted broken lift, no evening seating/bar, and missing or empty toiletries at times.
Value for Money
8
Positive: multiple reviewers called the hotel reasonably priced or good value for an airport stay, noting the price offsets some shortcomings.
Food and Beverage
6.5
Mixed: some guests praised the breakfast selection (good protein options, coffee), while others reported poor or empty breakfast service and inconsistent quality/timing.
Overall Experience
8.5
Generally favorable for airport stays: despite inconsistent cleanliness and some service hiccups, strong location, value and several reports of helpful staff and decent rooms lead to a positive overall experience for travelers needing convenience near O'Hare.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Amenities
The Best Western Plus O'Hare South hotel in Franklin Park, Illinois is the perfect choice for travelers seeking comfort and convenience. Just a short five-minute drive from O'Hare International Airport, enjoy complimentary airport transfers and essential amenities like free Wi-Fi and local calls.

Fitness Center and In-Room Essentials
Stay active during your stay at our hotel's fitness center and unwind in well-equipped rooms featuring coffee makers, irons, and ironing boards. For added convenience, microwaves, refrigerators, and safes are available for rent, ensuring a stress-free stay.

Explore Chicago and Beyond
Located only 15 miles from downtown Chicago, our hotel offers easy access to popular attractions like the Art Institute of Chicago, Shedd Aquarium, and Brookfield Zoo. With a prime location near major venues and shopping destinations, including Allstate Arena and Woodfield Mall, your itinerary is sure to be filled with unforgettable experiences.

Book your stay at Best Western Plus O'Hare South today and make the most of your visit to the Windy City!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that a maximum of 2 pets are allowed per room type.

Please contact the hotel in advance to arrange the complimentary airport shuttle from O'Hare International Airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

7
Based on 850 reviews
Cleanliness: 5.5
Service: 6.5
Location: 8.5
Room Quality: 6.5
Amenities: 6
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 8.5
B
BOLANLE • family_with_children • us
6
Can do better than this!
Pros:

Clean sheets on bed at least...

Cons:

had to call the shuttle and no one said this especially when coming from outside the US. Waited at airport for almost one hour without pickup.. Room had litter in bathroom. Lift was broken and had to carry my bags up the stairs very late at night 💔

2026-10-28 • via Nuitee
J
Jose • couple • us
9
Pros:

The room was clean and remodeled washrooms/shower.. The staff was kind and helpful.

2026-10-26 • via Nuitee
A
Angelica • couple • us
4
Not good at all will not return in the future
Pros:

Not much able to get me in at last minute

Cons:

Room very dirty shower full of hair towels torn and used still hanging behind the bathroom door hand towel by
Mirror were dirty dark brown stains in one of them still damp like someone had just used it

2026-10-25 • via Nuitee
M
Maria • extended_group • gb
8
Convenient with free shuttle to O'Hare. Reasonably priced if you just want a clean bed for the night.
Pros:

The rooms were spacious and clean.

Cons:

The foyer lets it down but don't let it put you off. No bar or seating area in the evening. The rooms are great tho. I would use again if I had to be near O'Hare.

2026-10-24 • via Nuitee
E
Esther • extended_group • us
8
2026-10-23 • via Nuitee
D
Dominic • family_with_children • gb
10
2026-10-23 • via Nuitee
B
Baerbel • solo_traveller • de
3
nicht noch einmal
Pros:

Das Zimmer hat die beste Zeit schon lange hinter sich.
Das Betthatte ein Laken, das meiner Meinung nach schon benutzt war. Es war zerknittert.
Das Badezimmer war prima.

Cons:

Sauberkeit des Bettes

2026-10-22 • via Nuitee
L
Lutula • family_with_children • us
8
Pros:

The location was good

Cons:

Breakfast

2026-10-22 • via Nuitee
K
Kathleen • couple • us
9
The room was really clean and nice. The breakfast had a good selection of protein and coffee was good
Pros:

It was fairly close to airport after a late arrival and the headache of getting out of O’hare and a rental car I just wanted to crash

2026-10-21 • via Nuitee
E
Emmanuel • family_with_children • pr
8
2026-10-21 • via Nuitee
G
Guilherme • couple • pt
7
2026-10-19 • via Nuitee
C
Claudia Roberta • solo_traveller • br
10
2026-10-18 • via Nuitee
F
Faith • couple • us
8
2026-10-16 • via Nuitee
L
Lydia • extended_group • de
9
Perfekt, wer preiswert in der Nähe von Chicago nächtigen möchte.
Pros:

Großzügiges Zimmer, mit Waschbecken im Raum und getrennter Toilette/Dusche. Frühstück für amerikanische Verhältnisse gut! Sehr freundliches Personal. Je nach Verkehr in 30 Minuten mit dem Auto in Downtown Chicago. Nah am Flughafen.

Cons:

Hätte ringsrum etwas aufgeräumter sein können, aber das ist Meckern auf hohem Niveau. Für den Preis wirklich unschlagbar!

2026-10-16 • via Nuitee
U
Ufffmonni • family_with_children • it
6
Pros:

Vicinanza con aeroporto. Staff molto gentile e disponibile. Stanza grande

Cons:

La struttura avrebbe bisogno di un rinnovo, arredi datati e anche non in buone condizioni. Tutta la struttura è piuttosto trascurata

2026-10-15 • via Nuitee
M
Mejia • family_with_children • co
7
Pros:

El desayuno esta bien

2026-10-15 • via Nuitee
B
Brahime • couple • us
10
You will never regret
Pros:

Cleanliness n location

Cons:

Reception

2026-10-14 • via Nuitee
W
Wojtek • solo_traveller • us
1
Personel was bad
Pros:

Personel was bad

Cons:

Personel was bad

2026-10-14 • via Nuitee
J
Juan Andres • extended_group • uy
8
2026-10-13 • via Nuitee
S
Susi • family_with_children • tw
9
Pros:

location

2026-10-12 • via Nuitee