Comfort Suites Monroe

Hotels
•
Comfort Suites
7.3 (677 reviews)
1401 Martin Luther King Jr. , Monroe , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
5.3
Numerous complaints about cleanliness standards including dirty carpets and toilets.
Service
8.3
Overall positive feedback about staff, although some experiences were negative.
Location
8.8
Convenient location for nearby events and food options.
Room Quality
6.3
Rooms reported to be outdated, with many negative comments about quality.
Amenities
7.3
Breakfast received positive mentions, but other amenities reported to be lacking.
Value for Money
7.8
Mixed reviews, with some value perceived due to location but issues noted.
Food and Beverage
7.3
Breakfast had good reviews, but staff service at breakfast was noted as rude.
Overall Experience
7.3
General satisfaction tempered by significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:13

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel offers easy access to major highways and is close to popular attractions like the Monroe Civic Center and downtown RiverMarket.

Full-Service Amenities
Enjoy complimentary high-speed internet, manager's reception with free beer and wine, a seasonal outdoor pool, and a delicious free breakfast during your stay.

Business and Event Facilities
Business travelers will appreciate the free newspaper, business center, meeting room for up to 50 people, and access to copy and fax services on the property.

Experience comfort and convenience at the Comfort Suites - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 677 reviews
Cleanliness: 5.3
Service: 8.3
Location: 8.8
Room Quality: 6.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 7.3
T
Thurma • solo_traveller • us
1
UNCOMFORTABLE
Pros:

N/A

Cons:

The experience!

2026-04-22 • via Nuitee
C
Christine • family_with_children • us
2
Cons:

All but one staff member was rude, housekeeping stayed at the door and wanted to enter before checkout time while we were trying to get our things gathered and loaded and got in my mothers face asking multiple times if we were done when it was very clear we were not (this was at around 7am on a Sunday).

2026-04-20 • via Nuitee
K
Katelyn • family_with_children • us
1
Pros:

The location.

Cons:

My room had a horrible odor, there were crumbs of food on the floor from the previous occupant, There were kids laying in the hallways at night, being very loud, someone came knocking on my door at 1:30 am, waking my children up, then leaving…. Everything was horrible.

2026-04-13 • via Nuitee
K
Kenyatta • couple • us
8
This use to be my go-to room until the April visit
Pros:

During that stay, everything was great!

Cons:

Everything was great in January 2026

2026-04-10 • via Nuitee
K
Kenyatta • couple • us
3
I’m not sure if I will be returning there.
Pros:

I was able to be to myself and the bed was comfortable.

Cons:

Had my room switched twice and on the 3rd one my key had to be reset each time I left the room causing me to leave my things at the door to go back downstairs to get my key reset. Very unpleasant stay this time around. Don’t know if I will be returning there.

2026-04-10 • via Nuitee
T
Toni • couple • us
1
2026-03-30 • via Nuitee
R
Robert • family_with_children • us
9
2026-03-26 • via Nuitee
C
Cheyenne • family_with_children • us
7
Pros:

The hotel was right off the highway so it was real convenient and they staff were very polite absolutely no complaints with them.

Cons:

The ac was leaking on the floor and it could definitely use some up grades

2026-03-17 • via Nuitee
A
Alexander • solo_traveller • us
8
I would give the property a 9 out of 10
Pros:

Clean property good breakfast could be a little more attentive staff

Cons:

My bathroom fan sounded like a cat in the dryer

2026-03-15 • via Nuitee
Y
Yancey • extended_group • us
9
2026-03-05 • via Nuitee
H
Harper • family_with_children • us
5
Cons:

Breakfast was all over place wasn't fresh enough and the food was gone before the customer ate because employee have th opportunity to eat before and after hand... The refrigerator in my was was out didnt no work had to replace .

2026-03-03 • via Nuitee
J
Jenean • solo_traveller • us
5
JHJONES
Pros:

The staff was friendly and helpful.

Cons:

We had to wait about 20 mins to check in. Only one attendance at counter and it was a line.
The room was nasty. Bathroom commode top was broke and taped up. Hair all over room.

2026-03-01 • via Nuitee
J
Joe • solo_traveller • us
4
2026-02-28 • via Nuitee
A
Anthony • family_with_children • us
10
2026-02-24 • via Nuitee
A
Anthony • family_with_children • us
10
2026-02-24 • via Nuitee
K
kavana • family_with_children • us
1
Pros:

Nothing

Cons:

The wait was long to check in, the carpet in the room was dirty, the couch in the room was very dirty, I wouldn't even put my luggage on I'm. Rhe bath rub has rust around the drain, and the wall in the shower is dirty. I will not stay here again

2026-02-22 • via Nuitee
J
Jacqueline • extended_group • us
9
2026-02-10 • via Nuitee
R
Robert • couple • us
10
2026-01-31 • via Nuitee
M
Michelle • family_with_children • us
1
Will not be returning and do not recommend if you value service
Pros:

I liked the stair case in the entry

Cons:

Staff was not welcoming or helpful. Beds were very hard and uncomfortable. Chair covers in lobby were trashy. Workers smoking in the entrance

2026-01-30 • via Nuitee
C
Camper • extended_group • us
1
2026-01-30 • via Nuitee