Sonesta Essential - Baton Rouge Airport

Hotels
Sonesta ES Suites
5.7 (284 reviews)
2949 Varsity Street , Baton Rouge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Terrible breakfast
Poor maintenance

Categories

Cleanliness
2.45
Multiple complaints about dirty rooms, unclean sheets, and a general lack of sanitation.
Service
7.95
General praise for friendly staff, despite issues with service responsiveness regarding refund requests.
Location
8.45
Positive notes on the proximity to destinations.
Room Quality
4.45
Complaints about poor room conditions, including cleanliness and maintenance issues.
Amenities
5.45
Basic amenities provided are lacking and failures in service described.
Value for Money
6.95
General perception that the quality did not reflect the price paid.
Food and Beverage
3.95
Very negative remarks on breakfast quality and availability.
Overall Experience
5.95
Overall dissatisfaction noted, but some positive aspects mentioned regarding staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:59

Property Description

Convenient Location
Comfort Inn & Suites Airport is strategically located near Ace W. Mumford Stadium and Downtown Baton Rouge, making it an ideal choice for both leisure and business travelers.

Modern Amenities
The hotel offers free WiFi, spacious family rooms, and a business center, ensuring guests have a comfortable and productive stay. Each room is equipped with a seating area, satellite TV, and a fridge for added convenience.

Nearby Attractions
Explore popular landmarks such as Louisiana State Capitol and The Old Governor's Mansion, located just a short distance away. With Baton Rouge Metropolitan Airport in close proximity, traveling to and from the hotel is a breeze.

Experience convenience and comfort at Comfort Inn & Suites Airport. Book your stay now for a memorable trip to Baton Rouge.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Location

Guest Reviews

5.7
Based on 284 reviews
Cleanliness: 2.45
Service: 7.95
Location: 8.45
Room Quality: 4.45
Amenities: 5.45
Value for Money: 6.95
Food and Beverage: 3.95
Overall Experience: 5.95
W
Wilson solo_traveller us
10
2026-06-07 via Nuitee
W
Wilson solo_traveller us
10
2026-06-07 via Nuitee
H
Hoy couple us
1
Didn’t stay the night, because of conditions inside and out. Very unclean, found trash in drawer, condom package and she
Pros:

Worst place I have ever seen!! Booking.com needs to REMOVE this place as an option for their customers.

Cons:

I think there were drugs and prostitution at this location.

2026-05-29 via Nuitee
D
Donald Louis solo_traveller us
8
Pros:

N/A

Cons:

They quit serving breakfast...

2026-05-26 via Nuitee
K
Keira couple us
10
2026-05-24 via Nuitee
J
Jamila couple us
1
Pros:

We did not try the breakfast because my husband and I left the hotel within a few minutes after arriving.

We had prepaid for the full stay, but the condition of the room was unacceptable. The room was very dirty, including the shower and the surfaces in the room. The towels and sheets had black stains and looked old and unclean. We did not feel comfortable or safe staying there.

Because of these conditions, we left immediately and booked another hotel. We paid for three nights, but our money has still not been refunded.

In my opinion, Booking.com should not work with properties in this condition or offer such rooms to guests.

Cons:

NOTHING

2026-05-22 via Nuitee
E
Ernest couple us
3
The closeness to the airport is not worth your self-respect.
Pros:

The only thing likable about this property is the location next to the airport.

Cons:

It’s so filthy!!! The floors will turn your socks black. The towels are stained and nasty. The pool will turn your stomach. The only thing they had for breakfast was Coffee, Fruit Loops and Frosted Flakes. The audacity to check people in these dirty rooms is just disrespectful. The staff are nice. They gave me another room but it was just as dirty as the first room minus the hole in the bathroom wall. I sat in the lobby and watched them “mop” the floor with a spray bottle and a towel attached to long handle. No bucket, no water! Just smearing dirt all over the place with a pleasant smell (likely with the same towels they use to give to the guests). The nerve to advertise breakfast included lol!!!! I wish this platform allowed more pics. Trust me, I’m being very nice with this review. Management should give the staff the things needed to make this place better. Also, add fresh fruit to breakfast, fix the juice machine, and the yogurt machine. Remove the container for bread and the food warmer if you’re going to keep them empty. Don’t have breakfast props on the counter to aggravate guests.

2026-05-16 via Nuitee
K
Keira couple us
10
2026-05-11 via Nuitee
K
Keira couple us
10
2026-05-10 via Nuitee
E
Ethin solo_traveller us
10
2026-05-09 via Nuitee
K
Kanaiuqa couple us
1
Pros:

I’m still waiting for refund . I haven’t received a refund from this property as they said they would cancel my reservation because property wasn’t up to standards .

Cons:

Never stayed it wasn’t a good pick and I never got a refund as was stated

2026-04-29 via Nuitee
E
Ethin solo_traveller us
1
2026-04-17 via Nuitee
H
Harms family_with_children us
1
Was One of the Worst 20 minutes of my life...
Cons:

I didn't like anything honestly... Maybe just the gentleman at the front desk, he was there to do his job, was very respectful. Can't blame the room on him. I hated the mold, the black boot marks on the comforter, the cum stains on the chair, the roach, the broken phone, the broken lock, nasty black bathtub bottom ( it's supposed to be white ), 1 towel that was literal hand towels. No bath or sink products and I had to ask for a remote... I left , and all we wanted was some sleep.

2026-04-15 via Nuitee
T
Tracy solo_traveller us
3
NASTY. I want my MONEY BACK
Pros:

Appearance entering hotel

Cons:

Its very dirty. Curtains hanging half way down walls were dirty. Stains on all linens and walking on floors turns socks black and feet black.
No breakfast as advertised and charged for.
Ac filters were laying on the floor. Rooms smelled like smoke.
Following pictures are just a start

2026-04-14 via Nuitee
A
Ashley solo_traveller us
1
Cons:

Was charged & didn’t stay here

2026-04-14 via Nuitee
C
Charles couple us
1
2026-04-13 via Nuitee
J
Julianna couple us
1
2026-03-31 via Nuitee
K
Kenyetta couple us
2
Very disappointed
Pros:

Nothing

Cons:

Nothing

2026-03-31 via Nuitee
B
Broussard couple us
1
2026-03-31 via Nuitee
H
Howard family_with_children us
6
2026-03-30 via Nuitee