Sonesta Essential - Baton Rouge Airport

Hotels
•
Sonesta ES Suites
5.7 (284 reviews)
2949 Varsity Street , Baton Rouge , US
+1 225-356-6500

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Terrible breakfast
Poor maintenance

Categories

Cleanliness
2.45
Multiple complaints about dirty rooms, unclean sheets, and a general lack of sanitation.
Service
7.95
General praise for friendly staff, despite issues with service responsiveness regarding refund requests.
Location
8.45
Positive notes on the proximity to destinations.
Room Quality
4.45
Complaints about poor room conditions, including cleanliness and maintenance issues.
Amenities
5.45
Basic amenities provided are lacking and failures in service described.
Value for Money
6.95
General perception that the quality did not reflect the price paid.
Food and Beverage
3.95
Very negative remarks on breakfast quality and availability.
Overall Experience
5.95
Overall dissatisfaction noted, but some positive aspects mentioned regarding staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:59

Property Description

Convenient Location
Comfort Inn & Suites Airport is strategically located near Ace W. Mumford Stadium and Downtown Baton Rouge, making it an ideal choice for both leisure and business travelers.

Modern Amenities
The hotel offers free WiFi, spacious family rooms, and a business center, ensuring guests have a comfortable and productive stay. Each room is equipped with a seating area, satellite TV, and a fridge for added convenience.

Nearby Attractions
Explore popular landmarks such as Louisiana State Capitol and The Old Governor's Mansion, located just a short distance away. With Baton Rouge Metropolitan Airport in close proximity, traveling to and from the hotel is a breeze.

Experience convenience and comfort at Comfort Inn & Suites Airport. Book your stay now for a memorable trip to Baton Rouge.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Location

Guest Reviews

5.7
Based on 284 reviews
Cleanliness: 2.45
Service: 7.95
Location: 8.45
Room Quality: 4.45
Amenities: 5.45
Value for Money: 6.95
Food and Beverage: 3.95
Overall Experience: 5.95
B
Billy • solo_traveller • us
3
Bad will never say again and will tell anyone and everyone to avoid this hotel.
Pros:

ONLY CERAL FOR breakfast!!!!!!

Cons:

Got checked in no towels or wash clothes in the room the TV remote did not work and there were NO items for briefest except cereal. Bath room has Roaches running across the counter.

2026-11-04 • via Nuitee
B
Brandie • couple • us
1
Pros:

Nothing

Cons:

Room

2026-11-04 • via Nuitee
T
Tammy • couple • us
10
Pros:

Amazing stay

Cons:

Very clean and comfortable

2026-10-27 • via Nuitee
L
Lyneisha • couple • us
1
Worst experience ever
Pros:

Needs to be shut down

Cons:

A disgrace! Front desk tried to charge me double from what the online system said then the rooms was just horrible

2026-10-21 • via Nuitee
M
mari • couple • us
1
BAD
Cons:

it was horrible, the front desk lady had headphones in and didn’t want to give us any of the time when she knew the rooms were FILTHY , as me and my friends was going to complain at LEAST 5 different GROUPS of people came to complain about the same issue. and when we ask to speak to the manger the front desk lady once again brushed us off and made it seem like what we were complaining about wasn’t that serious.

2026-10-18 • via Nuitee
A
Allen • couple • us
1
Never again
Pros:

Nothing

Cons:

The staff were rude and they didnt have any clean sheets or blankets to change in my room everything was stained. There were dirty towels and sheets outside the rooms and there was a terrible odor .

2026-10-18 • via Nuitee
A
Arturo • solo_traveller • us
1
Nigthmare
Pros:

Nothing

Cons:

Everything

2026-10-17 • via Nuitee
C
Craig • solo_traveller • us
1
I was waiting for Jack Nickelson to come through my door and say " here's Johnny ".
Pros:

Location.

Cons:

Dirty & depressing.

2026-10-16 • via Nuitee
T
Takeshita • family_with_children • us
1
It was the worst experience of my life staying when I got there to the room it was a nightmare
Pros:

Nothing it was horrible very nasty and unacceptable for anyone to stay!! The customer service front desk agent offered to refund my money she also offered a second room but it was full of cigarette smoke and nasty sheets as well

Cons:

It was everything overall the rooms were filled with humans pubic hair lashes dirty sheets and smelled like a carton of cigarettes super horrible experience

2026-10-12 • via Nuitee
W
Williams • solo_traveller • us
2
2026-10-11 • via Nuitee
M
Makyla • couple • us
1
Pros:

Nothing

Cons:

Everything , area is terrible , rooms are disgusting

2026-10-09 • via Nuitee
W
Wilson • solo_traveller • us
10
2026-06-07 • via Nuitee
W
Wilson • solo_traveller • us
10
2026-06-07 • via Nuitee
H
Hoy • couple • us
1
Didn’t stay the night, because of conditions inside and out. Very unclean, found trash in drawer, condom package and she
Pros:

Worst place I have ever seen!! Booking.com needs to REMOVE this place as an option for their customers.

Cons:

I think there were drugs and prostitution at this location.

2026-05-29 • via Nuitee
D
Donald Louis • solo_traveller • us
8
Pros:

N/A

Cons:

They quit serving breakfast...

2026-05-26 • via Nuitee
K
Keira • couple • us
10
2026-05-24 • via Nuitee
J
Jamila • couple • us
1
Pros:

We did not try the breakfast because my husband and I left the hotel within a few minutes after arriving.

We had prepaid for the full stay, but the condition of the room was unacceptable. The room was very dirty, including the shower and the surfaces in the room. The towels and sheets had black stains and looked old and unclean. We did not feel comfortable or safe staying there.

Because of these conditions, we left immediately and booked another hotel. We paid for three nights, but our money has still not been refunded.

In my opinion, Booking.com should not work with properties in this condition or offer such rooms to guests.

Cons:

NOTHING

2026-05-22 • via Nuitee
E
Ernest • couple • us
3
The closeness to the airport is not worth your self-respect.
Pros:

The only thing likable about this property is the location next to the airport.

Cons:

It’s so filthy!!! The floors will turn your socks black. The towels are stained and nasty. The pool will turn your stomach. The only thing they had for breakfast was Coffee, Fruit Loops and Frosted Flakes. The audacity to check people in these dirty rooms is just disrespectful. The staff are nice. They gave me another room but it was just as dirty as the first room minus the hole in the bathroom wall. I sat in the lobby and watched them “mop” the floor with a spray bottle and a towel attached to long handle. No bucket, no water! Just smearing dirt all over the place with a pleasant smell (likely with the same towels they use to give to the guests). The nerve to advertise breakfast included lol!!!! I wish this platform allowed more pics. Trust me, I’m being very nice with this review. Management should give the staff the things needed to make this place better. Also, add fresh fruit to breakfast, fix the juice machine, and the yogurt machine. Remove the container for bread and the food warmer if you’re going to keep them empty. Don’t have breakfast props on the counter to aggravate guests.

2026-05-16 • via Nuitee
K
Keira • couple • us
10
2026-05-11 • via Nuitee
K
Keira • couple • us
10
2026-05-10 • via Nuitee