Comfort Inn - Pocono Mountains

Hotels
•
Comfort Inn
6.1 (175 reviews)
At I 80 Rr 940, White Haven, Pennsylvania, 18661 , White Haven , US
+1 570-783-8626

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
Gift shops or newsstand
Downhill skiing nearby
Hiking/biking trails nearby
Arcade/game room
Free breakfast
Smoke-free property
Wheelchair accessible parking
RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Centralized/convenient location
Good breakfast
On-site restaurant praised by at least one guest
Pool and game room available
Comfortable beds in many rooms
Good value/price for some guests
Helpful AM receptionist and hardworking housekeeping
Cons:
Poor cleanliness and stained sheets reported
Old/outdated building and hallways needing renovation
Maintenance issues (toilet, no bathroom exhaust, odors)
Rude or unhelpful evening/front-desk staff at times
Renovation mess and noise (materials in hallways)
Guests reporting leaving early or not staying due to condition
Occasional noise (barking dog), missing/working TV on arrival

Categories

Cleanliness
3
Multiple reports of dirty rooms, stained sheets, guests leaving early; overall strongly negative cleanliness impressions.
Service
6.5
Mixed service: AM receptionist and housekeeping praised, but evening/front-desk staff described as rude or unhelpful on arrival.
Location
7.5
Generally cited as a good, centralized location and convenient off the highway; one note about being 25–30 minutes from some attractions.
Room Quality
5.5
Rooms described as clean and comfortable by some, but others report outdated decor, renovation mess, plumbing issues and occasional odors.
Amenities
7
On-site amenities mentioned (pool, whirlpool, game room, included breakfast); some guests did not use them but viewed them positively.
Value for Money
7
Several guests noted it was good for the price or decent value for a basic hotel despite issues.
Food and Beverage
7.8
Breakfast repeatedly described as good; one review praised dinner at the attached restaurant as incredible, though some avoided dining due to cleanliness concerns.
Overall Experience
4.5
Mixed to negative overall: some enjoyed a budget-friendly, functional stay, but numerous strong cleanliness and maintenance complaints led to several very poor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Indulge in Recreation and Relaxation
Enjoy the indoor pool and fitness center for a rejuvenating stay. Take advantage of complimentary Wi-Fi, arcade/game room, and gift shops.

Start Your Day Right
Wake up to a complimentary continental breakfast on weekdays. Stay connected with free Wi-Fi, and unwind with a flat-screen TV and cozy amenities.

Convenience at Its Best
Benefit from a business center, 24-hour front desk, and laundry facilities. With free self-parking, explore nearby attractions like Hickory Run State Park and Big Boulder Ski Area effortlessly.

In the heart of White Haven, Comfort Inn - Pocono Mountains offers a centrally located oasis for your Poconos getaway. Book now for a memorable stay.

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 175 reviews
Cleanliness: 3
Service: 6.5
Location: 7.5
Room Quality: 5.5
Amenities: 7
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 4.5
L
Linda
2
Pros:

Didnt eat in your dirty hotel.

2025-10-12 • via Nuitee
K
Kevin • partner
8
Pros:

Good centralized location for a weekend getaway in the Poconos with my main squeeze

2025-10-11 • via Nuitee
R
Richard • partner
8
Pros:

breakfast was good. dinner at the attached restaurant was incredible!!!!!

2025-10-10 • via Nuitee
D
Dustin
4
Pros:

I am currently in the process of getting a full refund. This property was completely nasty. My wife and I ledt 1 hour after arriving.

2025-10-06 • via Nuitee
L
Lee • partner
4
Pros:

Very very very very Old building with minimal maintenance. No exhaust fan in the bathroom. It takes several hours to get the smell out when you go #2. Not returning to this place. Asked PM Receptionist for touristic places and directions at check in, but told us she is not from the area. AM receptionist was able to help. Gave us printed instructions to touristic places. Why couldn't PM receptionist do that? Instead, she was busy shoving food down when checking us in. We asked the same Qs. Bfast is just ok. Thank you AM receptionist.

2025-09-29 • via Nuitee
H
Henry
6
Pros:

Just OK

2025-09-25 • via Nuitee
H
Haider
8
Pros:

Poorly maintained

2025-09-25 • via Nuitee
J
Juan • family
10
Pros:

Great

2025-09-24 • via Nuitee
J
John
8
Good place for a decent price
Pros:

Didn't bring my bathing suit and so I didn't get to try the pool or whirlpool. Too bad...

It's a decent, basic hotel. Very busy at check in. Come early. The hallways need to be renovated, but the rooms are clean and pretty nice.

2025-09-21 • via Nuitee
J
Jennifer • family
6
Pros:

We were on floor 2. It looks like it’s in the middle of renovations. Material laying on the floor. There was also a dog barking early morning in the room beside us.

2025-09-21 • via Nuitee
C
Chris • family
2
Pros:

Disgusting had to leave didnt stay at the property. Pictures dont match the hotel. Gross, stained sheets, not clean

2025-09-20 • via Nuitee
S
Sarwah
8
Pros:

It was good. But it seems like they may be under renovation.. it seems kind of outdated as far as rug wife and the first room that I was in, the toilet didn't flush all the way. 1 2 the desk and ask for another room. Everything afterwards was good.

2025-09-19 • via Nuitee
S
Stephen
10
Pros:

Has a pool and a game room, neither of which I used, but good to know they have them. Big bathroom, comfy bed, right off the highway

2025-09-14 • via Nuitee
B
Bridgette • partner
10
Pros:

The room were very beautiful, nice window view, no bed bugs, no roaches. Bed was very comfortable.

2025-09-13 • via Nuitee
J
Jillian
6
Pros:

I was not impressed with the cleanliness of the hotel. but overall they

2025-09-08 • via Nuitee
R
Ryan • partner
10
Pros:

Was perfect for the price. Rooms seemed clean, staff was pleasant to work with, and breakfast was included. Booked it very last minute and wouldn’t hesitate to book here again.

2025-09-07 • via Nuitee
S
Silvia
8
Pros:

Need it more towels and soap

2025-09-02 • via Nuitee
G
Gwendolyn • partner
6
Pros:

Upon arrival the staff member was rude and disrespectful. He finally checked us in a 1:30pm into a room that had no television. We asked her how to fix it she said that maintenance was gone. The evening shift staff moved us to a better room. The area is perfect for what we came for.

2025-09-01 • via Nuitee
E
errol
2
Pros:

The hotel need to be shut down on remodel it is very bad

2025-08-31 • via Nuitee
T
Troy • partner
8
Pros:

Needs to be updated. It is 25 to 30 minutes from everything you want to do. Housekeeping worked hard to keep rooms clean and ready. Overall not a bad stay.

2025-08-27 • via Nuitee