Comfort Inn & Suites Deadwood

Hotels
•
Comfort
8.1 (463 reviews)
225 Cliff Street , Deadwood , US
+1 605-578-7550

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, efficient staff
Comfortable beds
Strong location (tram, casino/onsite activities)
Good breakfast for many guests
Plenty of on-site amenities (arcade, bar, parking)
Cons:
Cleanliness issues (hair in tub, dirty carpets/comforters)
Outdated rooms and need for refresh
Pool/hot tub closed without notice
No on-site restaurant / far from restaurants for some
Golf course and some amenities poorly maintained
Inconsistent breakfast temperature/quality
Booking/pet policy miscommunications

Categories

Cleanliness
6
Multiple reviews note cleanliness problems: hair and debris in the tub, dirty moquette, stained/dirty comforters and a general need for a deep cleaning and refresh of rooms.
Service
9
Staff are frequently described as very nice, friendly, efficient and helpful; isolated reports of rudeness exist but overall service sentiment is strongly positive.
Location
8.8
Location is repeatedly praised (quiet side of town, good central location, tram service, casino/onsite activities) though a few guests noted it can be a long walk from restaurants or town.
Room Quality
8
Beds are described as comfortable and rooms functional, but several comments cite outdated decor, torn window coverings and occasional maintenance issues (e.g., broken shower/drain).
Amenities
8.6
Hotel offers many on-site amenities (casino, arcade, bar, tram, parking) that guests enjoy; however there are maintenance/service lapses (closed pool/hot tub without notice, poorly kept golf course) that temper the score.
Value for Money
7.8
Mixed signals: some guests call prices great and accommodating, while others complained about extra charges (golf) or losing money due to booking/pet policy issues, reducing perceived value for some visitors.
Food and Beverage
8.6
Breakfast is often called good or excellent (waffle machine highlight), but several guests reported cold items, missing selections and inconsistent quality; hotel lacks an on-site restaurant for some reviewers.
Overall Experience
8
Overall sentiment is generally positive—many guests would return or recommend due to staff, beds, location and amenities—tempered by cleanliness and occasional maintenance/service failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodations in the Heart of Black Hills

Convenient Location: Nestled minutes away from Black Hills attractions like the Mining Museum and Deer Mountain ski area.

Full-Service Amenities: Enjoy complimentary hot breakfast, high-speed internet, and access to the indoor pool, hot tub, and exercise room.

Ideal for All Travelers: Whether you're a corporate guest needing business facilities or a family looking for fun activities, Comfort Inn & Suites has something for everyone.

Book now to experience the perfect blend of comfort and convenience at Comfort Inn & Suites Hotel in the Black Hills.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 463 reviews
Cleanliness: 6
Service: 9
Location: 8.8
Room Quality: 8
Amenities: 8.6
Value for Money: 7.8
Food and Beverage: 8.6
Overall Experience: 8
B
Booth • family_with_children • us
10
Pros:

Staff was happy and helpful.

Cons:

Little better breakfast for the holiday pricing , otherwise great.

2026-11-03 • via Nuitee
W
WendyJo • couple • us
9
2026-11-02 • via Nuitee
N
Nolene • extended_group • za
8
Pros:

Loved the view from Window and very central located. Breakfast was good.

Cons:

Noisy aircon.

2026-11-02 • via Nuitee
L
Lianne • couple • nl
6
2026-10-30 • via Nuitee
T
Teri • solo_traveller • us
8
Pros:

Staff was very nice

Cons:

Breakfast temperature could have been hotter.

2026-10-27 • via Nuitee
C
Curt • family_with_children • us
8
2026-10-26 • via Nuitee
P
paola • extended_group • it
6
hotel datato e Kitsch
Pros:

stanza grande letti comodi

Cons:

Hotel datato , ha bisogno di una rinfrescata. il bagno al mio arrivo non era molto pulito, ho trovato peli e capelli nella vasca. La moquette della camera sporca.
hotel molto grande con casinò all'interno , difficile da gestire ....il personale addetto alla colazione e alle pulizie demotivato e trasandato.
Colazione scadente

2026-10-19 • via Nuitee
J
John • couple • ca
7
Pros:

Staff were efficient and helpful.

Cons:

A long way from restaurants.

2026-10-19 • via Nuitee
S
Shane • family_with_children • us
10
2026-10-18 • via Nuitee
D
Dominik • extended_group • us
7
Pros:

Location was nice and had some fun stuff inside. There is a casino and full bar, along with an arcade. There is a tram service as well, hourly, for $2 when we went. It was actually quite nice and had plenty of kitsch.

2026-10-17 • via Nuitee
J
Jay • family_with_children • us
3
Horrible service and closed pool/hot tub with no warning
Cons:

The pool, hot tub was closed. They didn’t tell me before checking in and that was the reason for staying here. Staff was rude about.

2026-10-17 • via Nuitee
K
Kevin • couple • us
9
2026-10-16 • via Nuitee
G
Gloudeman • couple • us
7
2026-10-15 • via Nuitee
T
Therese • solo_traveller • us
9
Hungry
Pros:

Friendly
Helpful
Nice rooms

Cons:

No restaurant. Not even one close.

2026-10-12 • via Nuitee
E
Eric • family_with_children • us
5
Fun facilities could use better hygiene
Pros:

Arcade flr the kids as well as quiet bar

Cons:

Room was not clean, shower was broken and wouldnt drain

2026-10-12 • via Nuitee
P
Paul • couple • gb
10
2026-10-12 • via Nuitee
L
Lisa • couple • us
8
Good
Pros:

Nice employees

Cons:

Too far from town

2026-10-07 • via Nuitee
L
Lori • couple • us
9
2026-09-19 • via Nuitee
K
Kerry • couple • us
10
Would recommend it
Pros:

Excellent lost of variety.

Cons:

Nothing

2026-09-18 • via Nuitee
B
Barbara • solo_traveller • us
7
Update needed.
Pros:

The location was nice. Quiet side of town.

Cons:

A deep cleaning is badly needed for this hotel. Also needs an update. We had a room with 2 queen beds and both comforters were dirty. Window coverings were torn and old. Not the cleanest hotel. It does have potential to be a very nice place.

2026-09-17 • via Nuitee