Comfort Inn & Suites

Hotels
•
Comfort
8.5 (669 reviews)
339 West Mount Rushmore Road , Custer , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Very clean rooms (many mentions)
Friendly and helpful staff
Excellent, convenient location near parks and town
Good breakfast with quality ingredients
Comfortable beds and spacious rooms/suites
Good value for money
Parking/trailer convenience
Fridge and microwave in room; patio and pool
Cons:
Worn or stained carpets in some areas/rooms
Weak showerhead / low water pressure in some rooms
Rough towels noted by a guest
Occasional rude/check-in staff interaction
Breakfast variety concerns (yogurt, coffee, cutlery)
Laundry requires quarters; limited handicap parking

Categories

Cleanliness
8.6
Rooms repeatedly described as 'very clean' and 'exceptionally clean', though several guests noted worn/stained carpets in hallways and some rooms and one report of rough towels.
Service
9
Staff frequently praised as friendly, welcoming and helpful (front desk, breakfast staff, cleaning staff); isolated negative check-in interaction reported by one guest.
Location
9.2
Multiple mentions of excellent, convenient location close to parks, town, restaurants and parking/trailer convenience; often cited as a primary positive.
Room Quality
8
Many guests found rooms comfortable and spacious with good beds and suites available, but there were complaints about a hard bed (one report), torn curtains, and a weak showerhead in some rooms.
Amenities
8.3
Good basic amenities noted (breakfast area, fridge/microwave, patio, pool, laundry), but laundry requiring quarters and limited handicap parking were minor drawbacks.
Value for Money
9
Several reviewers called the hotel a 'great value' for the area and experience, especially for visiting nearby parks and attractions.
Food and Beverage
8.4
Breakfast widely praised (omelets, sausage, good ingredients) and staff attentive; some criticisms about yogurt selection, coffee, plastic cutlery and limited variety for a few guests.
Overall Experience
7.5
Overall stays were positive with many repeat guests and 'would stay again' comments, but a mix of small service/room issues (check-in rudeness, shower pressure, worn carpets, towel quality) moderate the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Year-Round Heated Indoor Pool and Hot Tub
Indulge in relaxation with our year-round heated indoor pool and hot tub, perfect for unwinding after a day of exploration.

Daily Hot Breakfast and Fitness Centre
Start your day right with our complimentary daily hot breakfast and stay active at our fitness centre during your stay.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, satellite TV, and coffee makers in every room. Explore nearby attractions like Mount Rushmore and Custer State Park easily accessible from our hotel.

Book now to experience comfort and convenience at Comfort Inn & Suites Near Custer State Park and Mt Rushmore.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 669 reviews
Cleanliness: 8.6
Service: 9
Location: 9.2
Room Quality: 8
Amenities: 8.3
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 7.5
N
Nancy • couple • us
9
Great staff and great neighborhood.
Pros:

Quiet and comfortable.

2026-10-29 • via Nuitee
J
john • couple • us
9
2026-10-28 • via Nuitee
C
Cindy • family_with_children • us
10
Pros:

Very nice clean room. Good breakfast. Friendly staff. Good area for parking the trailer we were towing. Hotel let us leave trailer while we drove to Mt Rushmore and Custer state park.

2026-10-28 • via Nuitee
R
Renee • couple • us
9
Very comfortable
Pros:

Towels are big and fluffy. Lived the make up mirror

Cons:

Coffee

2026-10-26 • via Nuitee
J
John • couple • us
10
Great value great location
Pros:

Great location close to the parks and right by the town and restaurants and shops
Staff was very friendly and helpful

2026-10-25 • via Nuitee
H
hyvee • family_with_children • us
2
2026-10-25 • via Nuitee
L
Lynnelle • couple • us
9
2026-10-21 • via Nuitee
A
Austin • couple • us
10
2026-10-20 • via Nuitee
D
David • couple • us
10
It met the need that we had for our trip.
2026-10-18 • via Nuitee
E
Elizabeth • couple • us
9
Comfortable bed with great breakfast options
Pros:

The breakfast was very nice. Especially liked the omelets and sausage patty. Really appreciate good ingredients.

The staff was very pleasant, too. From the front desk to the cleaning staff, everyone was kind, courteous and friendly.

Cons:

The bathroom showerhead was disappointing. Due to the small stream, it required a much longer shower than normal. Also, some of the areas in the hallway and lobby need to have the carpet cleaned or replaced. We appreciate the ability have laundry available, but using quarters was annoying. Thank goodness the front desk had them available.

2026-10-15 • via Nuitee
M
Masiello • couple • us
10
2026-10-15 • via Nuitee
V
Van Vleet • couple • us
10
Pros:

Our room was exceptionally clean and the breakfast service & selection was excellent. The Custer Comfort Inn is a great value, especially for an early fall visit to the Black Hills and Custer State Park.

2026-10-13 • via Nuitee
K
Kathryn • couple • us
8
2026-10-12 • via Nuitee
L
Lori • couple • us
8
Ok place & good location
Pros:

Close to what we wanted to do each day

Cons:

Breakfast needed to have more variety

2026-10-12 • via Nuitee
B
Bernard • couple • us
10
2026-10-12 • via Nuitee
B
Brent • couple • us
9
2026-10-11 • via Nuitee
R
Randy • couple • us
10
Would stay again
Pros:

Very clean. Good breakfast

2026-10-11 • via Nuitee
J
Jason • couple • us
8
2026-10-10 • via Nuitee
E
Emily • family_with_children • us
9
2026-10-10 • via Nuitee
P
Patricia • solo_traveller • gb
6
Nice enough hotel in a very convenient location
Pros:

I was visiting Custer and needed a hotel room for a night. The location was good.

Cons:

The hotel could do with a bit of sprucing up. My room was clean but the carpet could do with replacing as it looked warm and stained.

2026-10-10 • via Nuitee