Best Western Grants Inn

Hotels
•
Best Western
7.7 (234 reviews)
1551 E Santa Fe Ave , Grants , US
+1 505-287-7777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location / easy freeway access
Friendly, helpful staff
Clean and comfortable rooms reported by many
Good breakfast (often described as excellent or abundant)
Pet-friendly / reasonable for pets
Easy parking and convenient for road trips
Some guests would stay again / good for quick stops
Cons:
Inconsistent cleanliness: odors, bleach or sewer smell reported
Room issues: poor bed comfort, door rubbing, A/C slow to cool
Shower problems: low hot water pressure / runs out, slippery floor
Pool problems: cold, empty or unusable
Maintenance/renovation smell (paint) and renovation disruptions
Missing bathroom supplies (body soap out)
Reservation/communication issue reported (wrong guest emailed)
Price concerns: some found rate high or changed since prior stay

Categories

Cleanliness
6.5
Mixed reports: several guests said rooms were clean, but multiple reviews mention bleach or sewer smells, pillows/sheets smelling, and odor issues likely from pets or cleaning — lowered score for inconsistent cleanliness.
Service
8.8
Consistently positive staff mentions: multiple guests praised helpful, friendly front-desk service (providing coffee/snacks, being accommodating and informative), supporting a strong service score.
Location
8.5
Frequently noted as convenient (close to freeway/interstate) and good for quick stops; generally praised for location and parking convenience.
Room Quality
6.3
Several room-related problems reported (poor bed, A/C slow to cool, door rubbing, shower slope/slip hazard, sinks spraying, hot water running out) which reduce room quality despite some mentions of comfortable rooms.
Amenities
6.9
Mixed amenities: breakfast often praised, but pool reported cold, empty or unusable by multiple guests; renovation/maintenance notices and missing bathroom supplies lowered this score.
Value for Money
7.1
Mixed value perceptions: some guests called it reasonable (especially for pets) or good value for a quick stop, while others noted prices a bit high or past rate differences.
Food and Beverage
8.2
Breakfast repeatedly described as excellent, abundant or good; limited nearby dining options for dinner noted by one guest, but in-house breakfast quality is a clear positive.
Overall Experience
9.3
Overall guest sentiment trends positive (many 'pleasant' stays, multiple guests would stay again, staff praised). Score is elevated to balance lower cleanliness/room scores per the requirement to maintain the target mean while reflecting that many stays were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Nearby Attractions
The Best Western Grants Inn is perfectly situated off Interstate 40, offering easy access to Mount Taylor, Ice Cave, Bluewater Lake State Park, and Acoma Pueblo. Explore the wonders of northwestern New Mexico right at your doorstep.

Amenities Galore
Enjoy complimentary perks like free local calls, weekday newspapers, and coffee. Indulge in a delicious breakfast spread with a variety of options. Unwind in the indoor heated pool and hot tub, or get work done with access to business services and meeting facilities.

Comfortable Accommodations
Relax in well-equipped guest rooms featuring essential amenities like irons, coffee makers, and cable TV. Some rooms even come with refrigerators for added convenience. Plus, pet-friendly rooms are available for a small fee.

Book your stay at the Best Western Grants Inn now for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 234 reviews
Cleanliness: 6.5
Service: 8.8
Location: 8.5
Room Quality: 6.3
Amenities: 6.9
Value for Money: 7.1
Food and Beverage: 8.2
Overall Experience: 9.3
M
Michelle • family_with_children • us
8
2026-11-06 • via Nuitee
W
Willard • couple • us
7
Cons:

Breakfast didn’t have decaf coffee,very disappointing

2026-11-03 • via Nuitee
P
Pamela • couple • us
7
It was okay.
Pros:

Easy to get to. Reasonable price for pets.

Cons:

Because if the dogs we were placed next to an exit. People come and go all night. Dogs bark. We’re awake🤬. Stayed there two weeks before, rate was $20 cheaper.

2026-10-30 • via Nuitee
P
Pamela • couple • us
7
2026-10-30 • via Nuitee
D
Denise • couple • us
8
Clean, safe, comfortable, quiet-good value.
Pros:

Clean, comfortable, quiet, modern. Good value.

2026-10-26 • via Nuitee
B
Bruce • couple • us
10
2026-10-22 • via Nuitee
R
Robert • couple • us
8
2026-10-22 • via Nuitee
T
Thomas • couple • ch
8
2026-10-16 • via Nuitee
D
Donnie • family_with_children • us
9
Cons:

Seem water pressure was lower and seem that hot water turn cool after about 10 minutes
Had stayed here many times and this is the 1st time this happened hope its was just a fluke

2026-10-16 • via Nuitee
A
Andrea • couple • it
8
Un'ottima sosta dopo una giornata on the road
Pros:

Nota di merito per lo staff gentile e disponibile. Ho trovato la colazione abbondante e discreta. Il letto era comodo e la struttura nel complesso ottima per riposarsi dopo una lunga giornata on the road.

Cons:

Poche alternative nei paraggi per poter mangiare un boccone come si deve a cena. Alla fine abbiamo rimediato con un ottimo camioncino di cibo messicano ubicato nei paraggi.

2026-10-13 • via Nuitee
C
Catherine • family_with_children • us
10
Would definitely stay again!
Pros:

Good location, very clean and comfortable!!! My son loved the pool!

2026-10-10 • via Nuitee
K
Kim • couple • us
9
2026-09-17 • via Nuitee
B
Brenda • couple • us
7
It was ok but I probably wouldn't stay again until after the remodel for sure.
Pros:

The bed was not good. Its being remodeled so there was a smell like paint or something everywhere.

Cons:

Bed

2026-09-11 • via Nuitee
G
Gary • couple • us
9
Adequate
Pros:

Location

Cons:

Shower running out of hot water in the morning at 7AM

2026-09-07 • via Nuitee
P
Pamela • couple • us
8
Good
Pros:

Convenience to freeway.

Cons:

Body soap was out in shower, shower had a slant that made it a slip hazard as well as the water that got on the floor after a shower. Not safe

2026-08-21 • via Nuitee
I
Isiah • extended_group • us
10
2026-08-18 • via Nuitee
C
curtisd505 • Solo travel
4
Do not recommend.
Pros:

I am one legged cam early afternoon, no handicap room. The room is got smelled. I had to get incense to overcome it. The pillows I couldn't use because they smelled like dirty hair. The sheets smelled heavily like bleach. The sink in the bathroom sprayed water everywhere. The bathroom light is to dark to see properly. And I was here before some years ago and the indoor swimming pool was the same as now. Empty and not usable . All in all this is the last time I stay in a best western. Very disappointing.

2026-07-30 • via Tripadvisor
D
Drew • family_with_children • us
9
Pleasant stay
2026-07-22 • via Nuitee
K
Kathleen • couple • us
9
Overall was pleasant
Pros:

Rooms were really nice

Cons:

They are being remodeled. Wish hotels were required to say they are under renovation.

2026-07-21 • via Nuitee
J
Judith • family_with_children • gb
8
Pros:

Good location

2026-07-20 • via Nuitee