Best Western Plus Whitewater Inn

Hotels
•
Best Western Plus
8 (332 reviews)
391 Comfort Drive , Harrison , US
+1 513-845-4970

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (night manager and front desk frequently praised)
Clean rooms reported by many guests
Excellent location close to restaurants/highway/venues
Comfortable beds and quiet rooms for many
Pool enjoyed by families
Good value for price cited by several guests
Breakfast generally praised
Cons:
Notable cleanliness problems in some rooms (filthy vents, bed bugs report)
Occasional unfriendly daytime staff and at least one rude/condescending manager incident
Room issues for some guests (AC noise, dated trim/paint, non-working showers/toilets)
Booking/allocation problems (lost jacuzzi rooms)
Plumbing/elevator issues and a plugged sink reported
At least one reported food-related illness after breakfast

Categories

Cleanliness
6
Many guests reported clean rooms, but there are notable issues: filthy air-conditioning vents, dirt behind nightstand, and a report of live bed bugs and a plugged sink in one stay—these incidents lower the cleanliness score.
Service
9
Majority of reviews praise staff (night manager, front desk, helpful and friendly teams); however a few strong negatives mention unfriendly daytime staff and a manager who was rude and unhelpful. Overall service is a strength but mixed.
Location
9
Consistently praised for being convenient and close to restaurants, highway and local venues; many guests highlighted the excellent location for their needs.
Room Quality
7
Rooms are generally described as comfortable and quiet, with comfy beds for many guests, but issues include noisy AC units, inconsistent paint/trim, dated fixtures, and severe problems in some rooms (non-working showers/toilets, lost jacuzzi bookings).
Amenities
8.5
Pool and basic amenities were appreciated (kids enjoyed pool), breakfast available and elevator noted but occasional elevator issues reported—overall amenities are good for the property tier.
Value for Money
8
Several reviewers called it great value and comfortable for the price, though some groups experienced significant booking and room allocation problems which impacted perceived value for those guests.
Food and Beverage
7.5
Breakfast is frequently described as good, but there is at least one report of a serious food-related illness that resulted in hospitalization; overall generally positive but with an important negative incident.
Overall Experience
9
Most guests report pleasant stays, would return, and highlight cleanliness and helpful staff, though a minority had very poor experiences (bed bugs, plumbing failures, rude management) that contrast with the majority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Modern Amenities and Features
Experience a stay like no other at Best Western Plus Whitewater Inn. Enjoy the convenience of a heated indoor pool, a hot tub, and a modern fitness centre. Each room is equipped with a flat-screen TV, microwave, refrigerator, and even a sofa for ultimate comfort.

Delicious Dining Options
Start your day right with a complimentary breakfast offering a variety of items including pastries, bacon, sausage, and waffles. Savor a meal at the on-site restaurant or fire up the barbecue facilities for a fun gathering with loved ones.

Convenience and Accessibility
Located just minutes away from family-friendly attractions like Stricker’s Grove, our hotel also offers free WiFi access and a business centre for all your work needs. Book your stay now at Best Western Plus Whitewater Inn for a memorable and relaxing getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 332 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
M
Mickey • couple • us
1
2026-11-06 • via Nuitee
L
Lillian • couple • us
9
2026-10-21 • via Nuitee
W
Woods • solo_traveller • us
8
Pros:

The night manager was wonderful. The day staff wasn't very friendly. I enjoyed my stay. I loved the location. There were stores and restaurants all around the area. Unfortunately, my sister became ill after eating breakfast and was hospitalized.

Cons:

As I stated previously, the daytime staff wasn't very friendly. They didn't even tell me that an ambulance had come to pick my sister up. We were there for a concert.

2026-10-15 • via Nuitee
T
Tristan • solo_traveller • us
10
Delightful
Pros:

Clean rooms

2026-10-12 • via Nuitee
B
Brandi • solo_traveller • us
10
Great place to stay!!!
Pros:

How nice the staff was and the cleanliness of the room.

Cons:

Nothing to dislike.

2026-10-10 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

Staff was excellent, beds were comfy. Great value

Cons:

Elevator

2026-09-17 • via Nuitee
J
John • solo_traveller • us
10
Pleasant stay and great staff
Pros:

Great front desk staff

Cons:

Everything was great

2026-09-13 • via Nuitee
T
Toshia • family_with_children • us
10
2026-09-08 • via Nuitee
D
Daniel • couple • us
9
2026-09-08 • via Nuitee
E
Ellis • couple • us
10
I we’ll come back if I am ever in the area
Pros:

Food was close staff was nice

Cons:

Nothing great place to stay

2026-09-07 • via Nuitee
J
Jennifer • family_with_children • us
10
Wonderful experience
Pros:

Very nice and clean

Cons:

Nice staff

2026-09-07 • via Nuitee
T
Toshia • solo_traveller • us
10
2026-09-04 • via Nuitee
K
Kyle • couple • us
10
2026-09-03 • via Nuitee
J
James • solo_traveller • us
1
2026-09-02 • via Nuitee
M
Michelle • couple • us
10
2026-08-26 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-08-24 • via Nuitee
S
Sue • extended_group • us
8
Room was 95% clean. The vents on climate control unit were filthy also behind the nightstand. Air conditioning vents re
Pros:

Location was perfect for us. Room was quiet except for heavy footed person in room above us.

Cons:

Air conditioning vent was filthy. All in all room was clean.

2026-08-11 • via Nuitee
V
Vedline • solo_traveller • us
9
Pros:

The location great.

Cons:

N/A

2026-07-20 • via Nuitee
S
Shana • family_with_children • us
10
Pros:

Breakfast was great , room was really clean .

2026-07-19 • via Nuitee
A
Ann Marie • solo_traveller • us
9
Pros:

Very friendly

2026-07-16 • via Nuitee