Comfort Inn & Suites at Dollywood Lane

Hotels
Comfort
8.4 (1513 reviews)
3712 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Noise from hallways
Limited parking
Breakfast variety

Categories

Cleanliness
7.8
Some reviews mentioned that the place was not the cleanest, with specific comments about gum on the headboard.
Service
9
Staff was consistently described as friendly, helpful, and attentive.
Location
8.8
Great location mentioned in multiple reviews, close to attractions.
Room Quality
8.2
Rooms were noted as clean and comfortable but with some concerns about noise and bed comfort.
Amenities
8.4
Good amenities but with some minor complaints regarding the pool temperature and dining area space.
Value for Money
8.5
Overall, good value for money especially considering the location.
Food and Beverage
8
Breakfast was generally appreciated but some reviews noted lack of variety.
Overall Experience
8.5
Most reviews expressed a positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:51

Property Description

Convenient Location Near Attractions
The Comfort Inn & Suites at Dollywood Lane is just a mile away from Dollywood theme park and Dollywood's Splash Country. With Dolly Parton's Dixie Stampede across the street, entertainment is at your doorstep.

Abundance of Amenities
Enjoy free Wi-Fi, coffee, and newspapers. Take a dip in the indoor pool or relax in the hot tub. Start your day with a complimentary hot breakfast. Corporate guests will appreciate the business services offered.

Comfortable Accommodations
All rooms feature private balconies, microwaves, refrigerators, and more. Suites go a step further with fireplaces, whirlpool bathtubs, and mountain views. The hotel's smoke-free environment and laundry facilities add to the convenience.

Ready to experience the best of Pigeon Forge? Book your stay at Comfort Inn & Suites at Dollywood Lane now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1513 reviews
Cleanliness: 7.8
Service: 9
Location: 8.8
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
Q
Quentin solo_traveller us
5
Stay somewhere else
Pros:

Really not much closeness to pigeon forge strip

Cons:

Keys kept not working 5x on top the pillows are worn out not recommended and you can smoke on your balcony

2026-06-04 via Nuitee
J
Jessica couple us
10
Great hotel! We will stay here again.
Pros:

We love staying here. Everything is so up to date, clean, and in the perfect location!

Cons:

N/A

2026-06-02 via Nuitee
A
Ashlee couple us
10
2026-06-02 via Nuitee
B
Beam couple us
8
Pros:

The asst manager was amazing and very helpful

Cons:

The shower floor could be cleaner and the smoke detector kept going off

2026-06-02 via Nuitee
D
Dorothy extended_group us
10
Pros:

The breakfast was really good and there was plenty to choose from. They served at decent times not too early and not too late. The staff were so kind and explained everything you needed to know. The facilities were clean and easy to navigate. Overall I felt safe and relaxed!!

2026-05-31 via Nuitee
A
Amber solo_traveller us
6
Pros:

How down town it was

Cons:

There was some rude kids in the pool. They kept shoving my son in the water. They also kept jumping into the pool

2026-05-31 via Nuitee
R
Regina extended_group us
7
Enjoyed our stay. Beds were extremely hard so didn’t get restful sleep.
Pros:

Location, clean, staff was great

Cons:

Beds were very hard.

2026-05-31 via Nuitee
J
Jayda family_with_children us
10
2026-05-30 via Nuitee
C
Coby family_with_children us
10
2026-05-29 via Nuitee
S
Samantha family_with_children us
4
Wouldn’t stay again.
Pros:

We loved the location and the breakfast room was nice.

Cons:

They advertise as having a heated pool, pool is NOT heated. Only one outlet in the whole room worked, beds are not comfortable at all. Hallways look so outdated

2026-05-29 via Nuitee
T
Tequila solo_traveller us
8
2026-05-28 via Nuitee
A
Andrea solo_traveller us
10
Pros:

Being close to everything.

2026-05-27 via Nuitee
L
Lisa solo_traveller us
10
Pros:

The room was spacious and very clean.

Cons:

All was well

2026-05-27 via Nuitee
A
Ann extended_group us
8
2026-05-27 via Nuitee
D
Dianna solo_traveller us
8
Pros:

Location

Cons:

Noisy

2026-05-26 via Nuitee
C
Cheryl solo_traveller us
10
2026-05-26 via Nuitee
P
Preston family_with_children us
10
2026-05-26 via Nuitee
S
Shanantha solo_traveller us
10
2026-05-26 via Nuitee
C
Candice family_with_children us
10
2026-05-25 via Nuitee
P
Pamela solo_traveller us
8
Pros:

.

Cons:

.

2026-05-25 via Nuitee