Comfort Inn & Suites at Dollywood Lane

Hotels
•
Comfort
8.4 (1404 reviews)
3712 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Noise from hallways
Limited parking
Breakfast variety

Categories

Cleanliness
7.8
Some reviews mentioned that the place was not the cleanest, with specific comments about gum on the headboard.
Service
9
Staff was consistently described as friendly, helpful, and attentive.
Location
8.8
Great location mentioned in multiple reviews, close to attractions.
Room Quality
8.2
Rooms were noted as clean and comfortable but with some concerns about noise and bed comfort.
Amenities
8.4
Good amenities but with some minor complaints regarding the pool temperature and dining area space.
Value for Money
8.5
Overall, good value for money especially considering the location.
Food and Beverage
8
Breakfast was generally appreciated but some reviews noted lack of variety.
Overall Experience
8.5
Most reviews expressed a positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:51

Property Description

Convenient Location Near Attractions
The Comfort Inn & Suites at Dollywood Lane is just a mile away from Dollywood theme park and Dollywood's Splash Country. With Dolly Parton's Dixie Stampede across the street, entertainment is at your doorstep.

Abundance of Amenities
Enjoy free Wi-Fi, coffee, and newspapers. Take a dip in the indoor pool or relax in the hot tub. Start your day with a complimentary hot breakfast. Corporate guests will appreciate the business services offered.

Comfortable Accommodations
All rooms feature private balconies, microwaves, refrigerators, and more. Suites go a step further with fireplaces, whirlpool bathtubs, and mountain views. The hotel's smoke-free environment and laundry facilities add to the convenience.

Ready to experience the best of Pigeon Forge? Book your stay at Comfort Inn & Suites at Dollywood Lane now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1404 reviews
Cleanliness: 7.8
Service: 9
Location: 8.8
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
T
Tammy • family_with_children • us
10
2026-04-17 • via Nuitee
B
Borders • solo_traveller • us
10
2026-04-17 • via Nuitee
J
James • solo_traveller • us
6
2026-04-17 • via Nuitee
R
Richard • couple • us
10
It was an excellent weekend the room was very clean and the staff was super friendly
Pros:

It was in a good location

2026-04-16 • via Nuitee
C
Combs • solo_traveller • us
10
Pros:

The staff was very polite, helpful, with a smile ☺️.

2026-04-14 • via Nuitee
S
Stephanie • solo_traveller • us
3
2026-04-14 • via Nuitee
J
Jason • solo_traveller • us
3
Good location little pricey beds suck and smoking policy about policy and location for smokers poor
Pros:

The location it's a bit pricey and because of how the smoking policy is I would not recommend or stay in these establishment again you have open out door balcony that's open to the outside air but you can't smoke there and then they have one spot for smoking that they don't even tell you we're it is located and let me tell you it is in a very inconvenient spots for smokers so for this reason I wouldn't stay again or recommend to friend or family

Cons:

There smoking restrictions are to far above ridiculous you have a out door balcony that over sees a parking lot and that's all of the view you get and then for a smoker it would be a great Idea and some convenient for them but it always makes it a miserable experience for the person that smoke and for the poor communication and the location of the spot to smoke and for the inconvenience of not being able to use the balcony that's out in the open air is the reason of poor review it is absolutely ridiculous that you would charge some one extra if they smoke off the balcony for cleaning cleaning or what it is open to outside air

2026-04-13 • via Nuitee
P
Poochie • solo_traveller • us
10
Vacation
Pros:

The beds were comfortable the staff was amazing and it's right next to Gatlinburg and a variety of restaurants

Cons:

I liked everything

2026-04-13 • via Nuitee
G
Glaab • family_with_children • us
10
2026-04-13 • via Nuitee
R
Randy • family_with_children • us
10
2026-04-13 • via Nuitee
J
Jacotha • solo_traveller • us
7
2026-04-13 • via Nuitee
Y
Yevonne • family_with_children • us
7
2026-04-12 • via Nuitee
K
Kimberlee • family_with_children • us
7
2026-04-11 • via Nuitee
R
Rebecca • family_with_children • us
8
Pros:

Was close to strip and had a indoor pool for the kiddos.

Cons:

Needs more parking.

2026-04-10 • via Nuitee
J
John • family_with_children • us
7
It was good.
Pros:

Location, breakfast, room space.

Cons:

Separation of access to lobby from room. Had to exit building to get to the lobby.

2026-04-10 • via Nuitee
B
Brittany • family_with_children • us
8
2026-04-09 • via Nuitee
H
Hunt II • couple • us
10
2026-04-09 • via Nuitee
T
Tamara • family_with_children • us
10
Pros:

Very clean in a great location

2026-04-07 • via Nuitee
T
Tonya • family_with_children • us
7
Pros:

Close to all major attractions

Cons:

The elevator was broken at one point, and then the shower looked like it was pieced together

2026-04-06 • via Nuitee
A
Angela • family_with_children • us
7
Pros:

Clean hotel

Cons:

The walls are paper thin and ppl bang on walls .. very disrespectful. Ppl with families need to be put on floors away from adults only.

2026-04-06 • via Nuitee