Comfort Inn & Suites at Dollywood Lane

Hotels
•
Comfort
8.4 (1543 reviews)
3712 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Noise from hallways
Limited parking
Breakfast variety

Categories

Cleanliness
7.8
Some reviews mentioned that the place was not the cleanest, with specific comments about gum on the headboard.
Service
9
Staff was consistently described as friendly, helpful, and attentive.
Location
8.8
Great location mentioned in multiple reviews, close to attractions.
Room Quality
8.2
Rooms were noted as clean and comfortable but with some concerns about noise and bed comfort.
Amenities
8.4
Good amenities but with some minor complaints regarding the pool temperature and dining area space.
Value for Money
8.5
Overall, good value for money especially considering the location.
Food and Beverage
8
Breakfast was generally appreciated but some reviews noted lack of variety.
Overall Experience
8.5
Most reviews expressed a positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:51

Property Description

Convenient Location Near Attractions
The Comfort Inn & Suites at Dollywood Lane is just a mile away from Dollywood theme park and Dollywood's Splash Country. With Dolly Parton's Dixie Stampede across the street, entertainment is at your doorstep.

Abundance of Amenities
Enjoy free Wi-Fi, coffee, and newspapers. Take a dip in the indoor pool or relax in the hot tub. Start your day with a complimentary hot breakfast. Corporate guests will appreciate the business services offered.

Comfortable Accommodations
All rooms feature private balconies, microwaves, refrigerators, and more. Suites go a step further with fireplaces, whirlpool bathtubs, and mountain views. The hotel's smoke-free environment and laundry facilities add to the convenience.

Ready to experience the best of Pigeon Forge? Book your stay at Comfort Inn & Suites at Dollywood Lane now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1543 reviews
Cleanliness: 7.8
Service: 9
Location: 8.8
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
A
Amanda • solo_traveller • us
4
Pros:

The beds where comfortable the room was spacious.

Cons:

They wouldnt compensate as for the fire alarm going off in the middle of the night and the worker having no idea how to shut it off. The pool was not heated. The "breakfast buffet" was very poor it has sausage, hard biscuits, water gravy and eggs definitely not a buffet becausw its thrown in pans.

2026-06-26 • via Nuitee
P
Payne • solo_traveller • us
10
Great
Pros:

It was close to shopping and fun activities

Cons:

Very beautiful view of mountains

2026-06-26 • via Nuitee
D
Dorothy • extended_group • us
10
2026-06-26 • via Nuitee
M
Mr. Rodriguez • extended_group • us
8
2026-06-26 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

It was conviant to everything. The pool and hot tub was great. The breakfast wonderful.

Cons:

We had a fire alarm at 1:00 a.m. on our first night because someone was smoking in there room. So that was not a restful night.

2026-06-26 • via Nuitee
U
Usman • extended_group • us
10
2026-06-25 • via Nuitee
A
Ann • extended_group • us
10
Excellent
Pros:

Only problem we had was Fire Alarm went off at around 1:40am. I was not happy with that. Another problem as being hearing impaired there were not strobe in the room to help wake me up. Luckily I had a friend shared the room with me. She woke me up and was surprised as how loud the alarm was I did not hear it. Need to do something about the fire safety for deaf people is my concern. Other than that the stay was really nice. I am impressed how clean the hotel is. Thank you for letting us stay.

Cons:

When Fire Alarm went off at around 1:40 am

2026-06-23 • via Nuitee
K
Kristena • family_with_children • us
7
It was a pleasant stay besides the beds were hard
Pros:

We loved balcony and being able to park close to your room

Cons:

The beds were super hard very uncomfortable...when house keeping came to clean room they took the dirty towels and only gave one back instead of giving 4 like they originally had for all of us to take showers.

2026-06-23 • via Nuitee
J
Julie • solo_traveller • us
9
2026-06-22 • via Nuitee
S
Samantha • family_with_children • us
9
Really loved the location and staff was good
Pros:

Close to a lot of restaurants

2026-06-21 • via Nuitee
J
Joshua • extended_group • us
10
2026-06-21 • via Nuitee
K
KIM • family_with_children • us
9
2026-06-20 • via Nuitee
R
Roy • solo_traveller • us
9
2026-06-19 • via Nuitee
D
Daniel • couple • us
7
Would have been much better if they had new mattresses
Pros:

It was good just wish it had been open later in order to have coffee

Cons:

I have a bad back and the mattress was terrible

2026-06-19 • via Nuitee
K
Kbooki • solo_traveller • us
7
Pros:

Close to Dollywood and in Pigeon Forge. Balcony was nice.

Cons:

Keys would not work, twice. Building and facilities dated with poor lighting.

2026-06-19 • via Nuitee
G
Greg Burns • family_with_children • us
8
2026-06-18 • via Nuitee
S
Samantha • couple • us
10
Pros:

I like the location and that the hotel was able to accommodate my service dog! Really enjoyed the breakfast buffet! It was also great that they have a pool and jacuzzi!

2026-06-17 • via Nuitee
S
Sammy • extended_group • us
7
2026-06-15 • via Nuitee
C
Candace • couple • us
10
Awesome!
Pros:

Very clean, Staff were excellent. I had to arrive a day late and they still made sure I had my room to come to :)

Cons:

Loved everything. My second year staying there

2026-06-15 • via Nuitee
T
Timothy Stallings • couple • us
5
Overrated by Priceline/booking.com
Pros:

Breakfast was good
Location is good

Cons:

It’s not a 4 star
Probably 2.5 at best

2026-06-15 • via Nuitee