Comfort Inn & Suites at Dollywood Lane

Hotels
Comfort
8.4 (1404 reviews)
3712 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Noise from hallways
Limited parking
Breakfast variety

Categories

Cleanliness
7.8
Some reviews mentioned that the place was not the cleanest, with specific comments about gum on the headboard.
Service
9
Staff was consistently described as friendly, helpful, and attentive.
Location
8.8
Great location mentioned in multiple reviews, close to attractions.
Room Quality
8.2
Rooms were noted as clean and comfortable but with some concerns about noise and bed comfort.
Amenities
8.4
Good amenities but with some minor complaints regarding the pool temperature and dining area space.
Value for Money
8.5
Overall, good value for money especially considering the location.
Food and Beverage
8
Breakfast was generally appreciated but some reviews noted lack of variety.
Overall Experience
8.5
Most reviews expressed a positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:51

Property Description

Convenient Location Near Attractions
The Comfort Inn & Suites at Dollywood Lane is just a mile away from Dollywood theme park and Dollywood's Splash Country. With Dolly Parton's Dixie Stampede across the street, entertainment is at your doorstep.

Abundance of Amenities
Enjoy free Wi-Fi, coffee, and newspapers. Take a dip in the indoor pool or relax in the hot tub. Start your day with a complimentary hot breakfast. Corporate guests will appreciate the business services offered.

Comfortable Accommodations
All rooms feature private balconies, microwaves, refrigerators, and more. Suites go a step further with fireplaces, whirlpool bathtubs, and mountain views. The hotel's smoke-free environment and laundry facilities add to the convenience.

Ready to experience the best of Pigeon Forge? Book your stay at Comfort Inn & Suites at Dollywood Lane now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1404 reviews
Cleanliness: 7.8
Service: 9
Location: 8.8
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
K
Kayla couple us
6
Decent stay for the price
Pros:

Big breakfast, clean rooms, good location, nice pool

Cons:

Staff walked in without knocking our first morning there while we were asleep. She was just doing her job for housekeeping and went back out once she realized but always knock first before walking into someone’s room regardless if they didn’t have the “do not disturb” sign up or not

2026-03-28 via Nuitee
J
Jernigan family_with_children us
7
2026-03-28 via Nuitee
M
MyKey couple us
5
Great location.
Pros:

Location was great. Desk staff was great.

Cons:

Breakfast was fair. Food was bland and some items were not available. Wifi was AWFUL!!! After I signed in (while still in the room) I had to keep signing in. You HAD to watch an 11 second video every time you signed in. The desk staff was great but the maid service was awful. Checked in Monday. Was asked Wednesday if we needed towels. Thursday night I had to go to the desk and ask for toilet paper. Told them the room had not been cleaned at all. It was cleaned Friday. We left Saturday.

2026-03-27 via Nuitee
B
Beth couple us
10
We had a wonderful, relaxing stay.
Pros:

The rooms were super clean. It was a very good location to everything. The staff was always friendly.

Cons:

Parking was a little difficult especially for my friend who needed handicapped parking.

2026-03-25 via Nuitee
J
Jessica couple us
10
2026-03-25 via Nuitee
J
Jason family_with_children us
10
Pros:

The staff was SO SUPER NICE!!! the breakfast was alright and it was right at a great location! 😄

Cons:

Nothing really

2026-03-24 via Nuitee
J
Jessie family_with_children us
10
My family really enjoyed our stay and will definitely be back.
Pros:

Convenient location, incredibly friendly staff, very clean rooms.

Cons:

Everything was great

2026-03-23 via Nuitee
J
Jennifer family_with_children us
10
Most comfortable bed and pillows I’ve EVER slept on
Pros:

It was very convenient to everything.

Cons:

Nothing

2026-03-22 via Nuitee
B
Benjamin family_with_children us
10
Great trip everything was great
Pros:

We stay here everytime we come to town. The front desk, lady's r amazing they r very friendly and will help u with anything that u need help with. Like place to go eat or show to see. They r great women at front desk. Breakfast is good and the pool and hot r great. Room is very spacious can move around great. They family suite r great and have hot tubs in the rooms. Will be back again. Good place to stay

Cons:

Nothing

2026-03-21 via Nuitee
J
Jeremy family_with_children us
10
2026-03-21 via Nuitee
C
Cindy couple us
10
2026-03-20 via Nuitee
B
Betty family_with_children us
1
Cleaning people smoked pot and halls smelled of pot saw them I didn't like it
Pros:

Terrible eggs and gravy runny food cold cereal stale Denny's was next store

Cons:

everything the room was nothing like the pictures the room was small old the bathroom terrible. Wanted to leave but family said ok. I wanted a great comfortable place to stay. First time I took my grandkids on trip. Wanted it close to perfect.Will report to BBB. Hallways should not smell of pot and there should have to deliver what advertised

2026-03-18 via Nuitee
K
Kayla family_with_children us
6
Pros:

I like the location and cleanliness

Cons:

The parking

2026-03-18 via Nuitee
P
Paola couple us
10
Excelente
Pros:

El lugar súper limpio no apestaba a humedad ni a cigarro todo queda muy cerca el desayuno bueno todo estaba muy bueno se lo recomiendo

2026-03-17 via Nuitee
C
Cheyenne family_with_children us
6
Pros:

We loved that it was in town and close to everything it made it very convenient. The staff were very nice and professional and very helpful

Cons:

The shower was very gross it had mold all over it and the room had a funny smell to it. Definitely could use a good clean

2026-03-17 via Nuitee
J
John couple us
5
Great besides the upstairs floor
Pros:

Great location

Cons:

Kids above my room you could hear all night running around

2026-03-16 via Nuitee
B
Benjamin family_with_children us
10
Great
Pros:

The breakfast was good, hot and pool was great and the front desk staff amazing if u need anything or as about anything they will help u. Great front desk staff everyone of them. Great place to stay. Room r great and have lots of room in them.

Cons:

Nothing

2026-03-16 via Nuitee
H
Hester family_with_children us
10
Will definitely stay here again.
Pros:

Looks like this hotel was recently remodeled. Everything was clean. Breakfast was good.
We travel to the area 3 or 4 times a year and always looking for good hotels at good prices. We got 3 nights on booking.com for a great price!

Cons:

Pillows were lacking in fullness/size...but we always travel with our own.

2026-03-15 via Nuitee
B
brenda family_with_children us
10
2026-03-15 via Nuitee
N
Newsom family_with_children us
10
2026-03-14 via Nuitee