Quality Suites Abilene Mall Area

Hotels
•
Quality Inn
7.8 (111 reviews)
3165 South Danville Drive , Abilene , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms/property
Comfortable beds
Convenient location near restaurants and shops
Secure property
Nice views reported
Updated rooms in some cases
Staff accommodating with service animals
Cons:
Breakfast quality inconsistent / items not replenished
Pool issues: out of service, cold or limited hours
Noise issues from road, windows, and nearby trash truck
Parking problems (limited on-site parking; parked in Whataburger lot)
Unposted 25+ check-in policy caused a major inconvenience
Room issues: bathroom door and soft spot in floor
No smart TV; older carpeting and elevator

Categories

Cleanliness
8.5
Generally praised as very clean—multiple guests mention clean rooms and property—though a few noted hallway carpet issues and noise from external sources (trash truck) affecting perceived room cleanliness/comfort.
Service
9
Consistently highlighted as a strength: staff described as super helpful, gracious, professional and accommodating (several named compliments). Some service negatives noted around slow breakfast replenishment and an uncommunicated 25+ check-in policy that caused significant frustration for one party.
Location
8.5
Frequently praised for being close to restaurants, shopping and attractions; many guests called the location convenient. A few comments noted proximity to a busy road or being further from a destination than expected.
Room Quality
7
Mixed feedback: comfortable beds and some updated rooms, but issues reported with thin windows/noise, a bathroom door that wouldn't fully open, a soft spot in the bathroom floor, and signs of an older building in places.
Amenities
6.5
Multiple complaints about the pool (out of service, cold, limited hours) and breakfast availability; also mentions of no smart TV and older elevator/carpeting, indicating amenities are inconsistent.
Value for Money
7.2
Mixed perceptions: some guests called it great value and praised the bed/comfort, while at least one guest felt the price was high—overall moderate value.
Food and Beverage
7
Mixed to below-average comments: some guests enjoyed the breakfast, but multiple reports of poor breakfast quality (eggs, limp bacon, bitter coffee) and items not being replenished.
Overall Experience
8.7
Overall positive sentiment with many 'awesome', 'exceptional' and 'superb' comments and frequent praise for staff and cleanliness; negative experiences (parking, breakfast, unposted check-in policy, noise) tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Indoor Pool for Relaxation
Complimentary Continental Breakfast
Convenient Business Center and Vending Machines

To experience comfort and convenience at its best, book your stay at Quality Suites today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Location

Guest Reviews

7.8
Based on 111 reviews
Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 6.5
Value for Money: 7.2
Food and Beverage: 7
Overall Experience: 8.7
J
Jeff
8
Pros:

The worst part of the place was the parking, I had to park in Whataburger parking lot, other than that the staff was super helpful, and the pace was very clean

2025-09-26 • via Nuitee
A
Alyson
10
Nice choice
Pros:

Was there for Family weekend ACU. Good location and super friendly staff. Definitely will reserve again.

2025-09-21 • via Nuitee
G
Glenda
10
Pros:

Staff was slow to replenish breakfast items

2025-09-04 • via Nuitee
A
Angela • family
10
Pros:

Older buildi g but updayed room.

2025-08-25 • via Nuitee
Z
Zack • friends
10
Pros:

Awesome

2025-08-17 • via Nuitee
B
Brent
6
Pros:

Hotel was nice. Windows are terrible and you can hear everything. The trash truck beat up the dumpsters at 2AM and sounded like it was in our room

2025-08-07 • via Nuitee
D
David • young couple • us
7
Good
2025-07-25 • via Nuitee
M
Materno • group • us
1
Bad
2025-07-20 • via Nuitee
T
Thomas • family with young children • us
10
Exceptional
Pros:

Nice and secure

2025-07-06 • via Nuitee
T
Timothy • solo traveller • us
8
room was clean, staff was gracious
Pros:

no complaints

Cons:

Fresh eggs

2025-06-30 • via Nuitee
T
Thomas
10
Pros:

Awesome visit it is my got to place.

2025-06-16 • via Nuitee
B
Barnhart • family with young children • us
8
Great for our short getaway
Pros:

Rhonda and the gentleman in the morning (owner?) were both great, very professional, attentive and friendly. The location and layout were great. Wish we could have used the pool but didn’t get the chance.

2025-06-16 • via Nuitee
O
Ourth • young couple • us
1
The property and room was comfortable, however, the lack of stated policy was extremely inconvenient and frustrating as
Pros:

Property itself was clean and as expected.

Cons:

The owner apparently has a policy that you cannot check in unless you are 25. This policy is not written anywhere on the website while booking and was EXTREMELY DISAPPOINTING when we arrived after a 10 hour drive at 1am. It just so happened that I was meeting my parents at this hotel and we were only able to get checked in because I woke up my dad to come down and get us checked in. We are 21 and 22 and have checked into multiple hotels all over the country. This policy NEEDS to be clearly stated on ALL websites that have this hotel location as a booking option, especially considering this is the owner’s policy and not a corporate policy.

2025-06-16 • via Nuitee
R
Ricky • solo traveller • us
8
Very good
2025-05-31 • via Nuitee
A
Anonymous • young couple • us
8
Very good
2025-05-26 • via Nuitee
T
Tracey
10
Great place ro stay
Pros:

We had a 1 night stay. Check in wqs simple and the staff was very nice The room wwa amazing, clean and comfortable.

2025-05-25 • via Nuitee
A
Anthony • young couple • us
8
Very good
2025-05-22 • via Nuitee
D
Debra • family with young children • us
5
Passable
Pros:

The bed was comfortable

Cons:

The bathroom door wouldn't open all the way. The floor in bathroom appears to have a large soft spot when you step on it.
The breakfast was terrible. The cooked bacon was so limp I was afraid it wasn't cooked through. The eggs tasted terrible. I put salsa and salt and they were still not edible. The coffee was bitter and over cooked.

2025-05-19 • via Nuitee
N
Nora • family with young children • us
10
Exceptional
Pros:

The location was just great so very close to everything

Cons:

No smart tv

2025-05-05 • via Nuitee
M
Mark • young couple • us
8
Very good
2025-05-05 • via Nuitee