Comfort Suites South Park

Hotels
•
Comfort Suites
8 (617 reviews)
931 South Ave, Colonial Heights, Virginia, 23834 , Colonial Heights , US
1-804-520-8900

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Poor cleanliness in some rooms
Limited breakfast options
Pool was closed

Categories

Cleanliness
7.58
Some reviews indicated cleanliness issues, particularly regarding the bathroom and linens.
Service
8.55
Staff was frequently praised as friendly and helpful.
Location
8.59
The hotel was noted for its convenient location near restaurants and schools.
Room Quality
8.04
Most reviews mentioned rooms were comfortable but some had preferences unmet.
Amenities
7.57
The pool was closed during the stay, which impacted guest satisfaction.
Value for Money
8.03
Generally satisfactory stay for the price, though some guests noted room dissatisfaction.
Food and Beverage
7.58
Breakfast options were sometimes reported as lacking variety.
Overall Experience
8.05
Despite some issues, many guests expressed a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:44

Property Description

Discover the perfect blend of comfort and convenience at Comfort Suites South Park, your ideal getaway in Colonial Heights.

Recreational Amenities
Unwind with state-of-the-art fitness facilities or relax on our inviting terrace, offering breathtaking views. Enjoy outdoor cookouts with our barbecue grills and create memorable moments with family and friends.

Guest Room Comfort
Our 92 spacious guestrooms come equipped with microwaves and flat-screen televisions for your entertainment. Stay connected with complimentary wired and wireless internet, while private bathrooms feature complimentary toiletries and hair dryers for your convenience.

Business and Leisure Access
Complimentary breakfast sets you up for the day, while our business center and free self-parking ensure a hassle-free experience whether you're here for work or play. Explore nearby attractions like the Regal Southpark Mall, all just minutes away.

Book your stay at Comfort Suites South Park today and experience the perfect getaway!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 617 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
R
Robert • extended_group • us
9
2026-04-18 • via Nuitee
M
Marcia • solo_traveller • us
10
Cons:

Booking.com charged me for a second room when I made a mistake on the website although I notified them immediately. The hotel easily fixed it to just the one room and but booking.com still charged me for two. So although I enjoyed my stay, I'll call them directly in the future and avoid booking.com

2026-04-18 • via Nuitee
P
Patrick • solo_traveller • us
10
Pros:

Staff and. Manager were very accommodating.

Cons:

The weather.

2026-04-14 • via Nuitee
B
Bryce • couple • us
9
2026-04-14 • via Nuitee
H
Helen • couple • us
5
Nice facility but it was frustrating that the tv service was so poor and it was very noisy.
Pros:

Location was good. Pleasant check-in

Cons:

The tv was terrible. Very few channel selections with no local channels available.

2026-04-11 • via Nuitee
M
Madison • family_with_children • us
10
2026-04-06 • via Nuitee
S
Stephanie • couple • us
10
Very comfortable and quiet and relaxing.
Pros:

Location, cleanliness

Cons:

Everything was good

2026-04-01 • via Nuitee
L
Lawrence • couple • us
10
2026-03-29 • via Nuitee
A
Amy • couple • us
6
Pros:

Staff very nice. Room sufficient

Cons:

Not well kept. Not very clean or maintained.

2026-03-16 • via Nuitee
D
Dominique • couple • us
10
2026-03-11 • via Nuitee
C
Charles • family_with_children • us
9
2026-03-11 • via Nuitee
M
Miguel • family_with_children • us
4
Desilusionado
Pros:

Algunas personas amables

Cons:

Estaba un poco sucio y había cucarachas no pude mudarme a otro lado porque estaba muy cansado y no volvería

2026-03-06 • via Nuitee
M
Michael • couple • us
9
2026-03-05 • via Nuitee
D
DéVeon • couple • us
9
2026-03-05 • via Nuitee
B
Betsy • family_with_children • us
9
Comfortable
Pros:

The breakfast was good, kinda similar to continental breakfast at other hotels, eggs were good, they had sausage, muffins, waffles, breads to make toast, cereals, yogurt, etc. plenty to choose from. Plenty of space to sit at.
The room was quiet and comfortable, It had plenty of beds/space to accommodate all of us that were staying together. Everything was clean. We had no problems. The staff was So very nice and helpful, night & morning! Wish everyone was this friendly everywhere we stayed at :-) Thank you all! I would defiantly recommend. It was a overnight stay for us, and I would stay here again.

Cons:

My kids didn't care for the orange juice, but they had other options. no big deal, to each of their own. I wouldn't down star it bc of that.

2026-03-01 • via Nuitee
V
Vivian • family_with_children • us
7
2026-02-25 • via Nuitee
E
Entertainment • family_with_children • us
10
2026-02-11 • via Nuitee
A
Akiem • family_with_children • us
7
2026-02-10 • via Nuitee
V
Vivian • family_with_children • us
8
Great
Pros:

Breakfast was excellent staff was helpful

Cons:

Ice machine need new parts some were rusted

2026-01-27 • via Nuitee
L
Lawrence • family_with_children • us
10
2026-01-27 • via Nuitee