Comfort Suites Southpark

Hotels
•
Comfort Suites
8 (691 reviews)
931 South Ave , Colonial Heights , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Poor cleanliness in some rooms
Limited breakfast options
Pool was closed

Categories

Cleanliness
7.58
Some reviews indicated cleanliness issues, particularly regarding the bathroom and linens.
Service
8.55
Staff was frequently praised as friendly and helpful.
Location
8.59
The hotel was noted for its convenient location near restaurants and schools.
Room Quality
8.04
Most reviews mentioned rooms were comfortable but some had preferences unmet.
Amenities
7.57
The pool was closed during the stay, which impacted guest satisfaction.
Value for Money
8.03
Generally satisfactory stay for the price, though some guests noted room dissatisfaction.
Food and Beverage
7.58
Breakfast options were sometimes reported as lacking variety.
Overall Experience
8.05
Despite some issues, many guests expressed a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:44

Property Description

Convenient Location
Situated between historic Petersburg and Richmond, the Comfort Suites Southpark offers easy access to key attractions.

Suite Variety
From whirlpool suites to balcony suites overlooking the lake, our hotel provides a range of comfortable accommodations equipped with modern amenities.

Complimentary Breakfast and Business Facilities
Start your day with a delicious hot breakfast or grab a Your Suite Success Grab & Go bag. Business travelers will appreciate our business center and on-site guest laundry facilities.

Book your stay at Comfort Suites Southpark for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 691 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
E
Erica • couple • us
10
2026-10-30 • via Nuitee
L
Louise • couple • ca
8
2026-10-28 • via Nuitee
M
Michael • solo_traveller • us
7
2026-10-28 • via Nuitee
M
Michelle • couple • us
7
2026-10-28 • via Nuitee
G
Gregory • couple • us
10
2026-10-26 • via Nuitee
F
frappaolo • solo_traveller • us
7
Pros:

Great breakfast and nice staff.

Cons:

There is still smoaking rooms, makes the whole place stink.

2026-10-26 • via Nuitee
E
Erin • solo_traveller • us
10
2026-10-24 • via Nuitee
T
Tyeva • couple • us
10
2026-10-23 • via Nuitee
C
Caroel • couple • us
8
A very good experience!
Pros:

The variety of breakfast items and close to the training session attending.

Cons:

N/A

2026-10-23 • via Nuitee
F
Frederick • family_with_children • us
8
2026-10-22 • via Nuitee
R
Rodney • couple • us
10
2026-10-19 • via Nuitee
D
Daniel • solo_traveller • us
8
Pros:

Room size and staff

Cons:

Breakfast

2026-10-13 • via Nuitee
J
Jovon • extended_group • us
5
I need the room just need to be triple check before guests arrives. But the price was great
Pros:

The price was great.

Cons:

there was gum on the wall and the shower had mold and hair on it.

2026-10-13 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-10-13 • via Nuitee
C
Celestine • solo_traveller • us
9
2026-10-10 • via Nuitee
K
Karle • solo_traveller • us
10
Mike's review of property
Pros:

The location it was real close to my doctor.

Cons:

With the new owners they shut down the pool. They didnt clean the room every day. New towels empty trash cans. They had no real place to sit outside. There marketplace was priced way out of proportion. 5.00 for a 20oz soda.

2026-10-08 • via Nuitee
K
Karle • solo_traveller • us
10
Mike's third review of property
Pros:

It was quiet, I was up on the 5th floor. It was great.
The gentleman that was working the front desk. I think he said he was a temporary GM or something like that. He was very helpful and when I scheduled more days he automatically extended my stay. And told me later about it.

Cons:

The taped off areas around the building, where they poured new concrete a few days earlier. The concrete was very dry. The front deck the person that was working it didn't stay there she was off helping the person that was fixing breakfast instead of check-in or out the people.

2026-10-08 • via Nuitee
K
Karle • solo_traveller • us
10
Mike's second review of property
Pros:

Close to my doctor office and Close to Walmart

Cons:

Didn't clean the room until I ask about it.

2026-10-08 • via Nuitee
C
Christian • solo_traveller • us
2
Pros:

It was comfortable and good location

Cons:

The staff was very rude and hard to get along with. Breakfast wasn’t good, and the bedding had hair and stains on it.

2026-10-08 • via Nuitee
M
Michelle • couple • us
7
Pros:

The staff was friendly and helpful especially the kitchen staff and the bed was comfortable.

Cons:

The shower was in poor condition , the doors in the back were not secure and the work out facility was very small.

2026-09-19 • via Nuitee