Crowne Plaza Chengdu City Center by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (1159 reviews)
No. 31 Zong Fu Street , Chengdu , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable
Cons:
WiFi could be better
Breakfast options limited
Rooms can be hot

Categories

Cleanliness
9.56
The hotel is described as very clean and well-maintained.
Service
10
Exceptional service highlighted by multiple reviews, with specific praise for staff members.
Location
10
Multiple reviews confirm that the hotel is centrally located and convenient.
Room Quality
9.06
Most reviews mention comfort and aesthetics, but some noted facilities were a bit dated.
Amenities
9.56
Adequate amenities mentioned, though a few specific improvements suggested.
Value for Money
9.56
Broadly accepted as a good value due to location and overall service.
Food and Beverage
9.06
Breakfast quality appreciated, though some suggest improvements.
Overall Experience
10
Most reviews expressed a high level of satisfaction and stated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:22

Property Description

Luxurious Accommodation
Crowne Plaza Chengdu boasts 402 tastefully decorated guestrooms and suites, each equipped with modern amenities for a comfortable stay. Enjoy the convenience of cable TV, minibar, and a coffee/tea maker in every room, along with a private bathroom featuring a relaxing bathtub.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 dining venues. From international delicacies at Plaza Café to premium Angus steaks at The Grill Room, and traditional Chinese cuisines at ZongFu Huating, there's something to satisfy every palate. Unwind with drinks at Lobby Lounge and Sky Lounge for a perfect evening.

Convenient Location and Facilities
Situated near popular attractions like Chunxi Road and Times Plaza, Crowne Plaza Chengdu offers easy access to the city's hotspots. Relax at the indoor heated pool, pamper yourself at the spa, or host events seamlessly with the hotel's business center, ballroom, and versatile meeting rooms. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1159 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.06
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.06
Overall Experience: 10
A
Andres • extended_group • mx
7
Very nice stay
Pros:

Breakfast was very good abd the staff very friendly

Cons:

The bathroom in my room looks a bit old

2026-05-23 • via Nuitee
C
Carolina • extended_group • cl
7
2026-05-22 • via Nuitee
T
Tai • couple • tw
10
2026-05-20 • via Nuitee
M
Mumtaz • couple • gb
10
Enjoyed my stay. Breakfast with variety, comfy bed and clean.
Pros:

Excellent

Cons:

Helpful staff and informative

2026-05-16 • via Nuitee
S
sasitorn • couple • th
3
2026-05-15 • via Nuitee
E
Esther • extended_group • sg
10
Pros:

Great location

2026-05-09 • via Nuitee
E
Esther • family_with_children • sg
10
Pros:

Great location and the staff are friendly.

2026-05-09 • via Nuitee
H
Hessami • family_with_children • ch
7
2026-05-07 • via Nuitee
C
Catherine • family_with_children • sg
9
Highly recommended hotel option and close proximity to all the major sightseeings. Kids friendly and room is spacious fo
Pros:

Proximity to all the major sightseeings and walking distance to the main shopping area. The staff are super helpful and polite. Hotel’s breakfast has a variety of food option and kids friendly

Cons:

Hotel is a bit old and rundown, surrounding area of the property is under renovation and not a good view

2026-05-06 • via Nuitee
M
Murat • couple • tr
9
2026-05-05 • via Nuitee
F
Francesco • couple • it
9
2026-05-03 • via Nuitee
D
Diego • couple • cl
10
Todo perfect
Pros:

La atención del personal y las piezas, todos muy amables.

Cons:

No tengo comentarios negativos.

2026-05-01 • via Nuitee
E
eric • family_with_children • au
5
Bit off the mark in quality
Pros:

Fantastic location easy reach to eateries, shopping malls and local attractions

Cons:

We stayed in a non-smoking room, yet cigarett odour was strong and lingering.

2026-04-29 • via Nuitee
K
Kelly • solo_traveller • au
8
Pros:

Location is amazing!

Cons:

It was getting tired. Some.of the fixtures in the bathroom need fixing

2026-04-28 • via Nuitee
K
Ker Sin • family_with_children • my
9
Pros:

早餐不错

Cons:

隔音很差，房间的灯火很暗。

2026-04-27 • via Nuitee
J
Jason • solo_traveller • gb
7
Pros:

Location was excellent and very friendly and helpful staff.
After my incident the staff next day upgrade me to a really nice room.
Thank you for your help and effort!

Cons:

Noise out of my room and at 05:00 am as i was sleeping the bed collapsed and I wake up wondering what happened.
It's a good hotel and a very good location but it needs renovation.

2026-04-26 • via Nuitee
S
Sing Ee • solo_traveller • sg
8
Overall good stay
Pros:

Convenient location, friendly staff

Cons:

Room was dark

2026-04-25 • via Nuitee
H
Hongyi • solo_traveller • cn
10
2026-04-25 • via Nuitee
N
Niken Anggi • couple • id
10
Pros:

Good location, helpful staff, and they give me birthday cake 🤗

Cons:

None

2026-04-24 • via Nuitee
C
Cutberto • couple • cn
7
Cons:

At the moment of booking, there wasn't any notice about the pool and gym renovation and at the check in there wasn't any mention or noticed about it, when my wife and I went to use the facilities it's when we noticed the renovation work, if I had known before about the renovation, frankly I would not had booked the night.

2026-04-24 • via Nuitee