Grand Margherita Hotel

Hotels
7.6 (595 reviews)
Jalan Tunku Abdul Rahman , Kuching , MY
+60 82-532 111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.61
Issues mentioned regarding cleanliness and maintenance of the room.
Service
8.58
Staff were described as friendly and helpful.
Location
8.62
Multiple reviews praised the convenient location.
Room Quality
6.57
Complaints about outdated furniture and room cleanliness.
Amenities
7.6
Amenities like the pool area were mentioned positively, but need improvement.
Value for Money
8.06
Expected value given location and services, though some aspects were lacking.
Food and Beverage
7.11
Breakfast menu variety could be improved; however, the food quality was appreciated.
Overall Experience
7.68
Overall sentiment was generally positive despite some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:45

Property Description

Prime Location

Strategically located next to Sarawak Plaza Shopping Complex, Grand Margherita Hotel is the perfect base for exploring the city.

Dining Options

Indulge in a variety of culinary delights at our four dining options, catering to every palate.

Leisure and Business Facilities

From the outdoor pool and gym for relaxation to the business center for productivity, we have all your needs covered.

Book your stay now at Grand Margherita Hotel to experience luxury and convenience in the heart of Sarawak.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Location

Guest Reviews

7.6
Based on 595 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 7.68
A
Askey • solo_traveller • us
7
2026-09-11 • via Nuitee
A
Apandi • couple • my
4
2026-09-06 • via Nuitee
N
Nurfazila • family_with_children • my
10
Great for staycation with families
Pros:

Friendly staff

2026-09-05 • via Nuitee
L
Li Fang • solo_traveller • my
1
Pros:

地理位置方便去各个商店，可以直接沿湖走走看灯。

Cons:

浴室会轻微积水，浴室置物架松脱了。柜台服务人员态度极不专业也非常无理和无礼。

2026-09-04 • via Nuitee
N
Norain • solo_traveller • my
10
2026-09-04 • via Nuitee
R
Rosniani • couple • my
10
2026-09-03 • via Nuitee
P
Patricia • solo_traveller • es
7
Estancia en familia
Pros:

El personal es muy amable, nos ofreció la habitación antes de la hora del check in. El desayuno buffet tiene muchas opciones orientales y occidentales, resulta muy completo. Las camas son muy cómodas.

Cons:

Necesita renovación del mobiliario y textiles, las sábanas y toallas tenían manchas. El baño necesita una reforma, la cortina de la bañera es muy vieja.

2026-09-01 • via Nuitee
I
Izhar Hadafi • solo_traveller • my
9
Pros:

Location

Cons:

Breakfast was too crowded. Not enough tables.

2026-08-31 • via Nuitee
R
Rémi • solo_traveller • fr
10
Pros:

Hôtel confortable

Cons:

Service pressing très cher

2026-08-30 • via Nuitee
M
MOHD HANSZEE • family_with_children • my
8
Excellent and value for money
Pros:

Location and the facilities provided is more than enough for my family weekend getaway

Cons:

Few stains at the bed sheets and hair strand ..but all solve when staff replaces it ..tq!

2026-08-29 • via Nuitee
A
Azizah • solo_traveller • my
9
Just a short trip
Pros:

The spacious room, good breakfast and superb location.

Cons:

There is no sofa near the window.

2026-08-26 • via Nuitee
M
Muhamad Asri • couple • my
8
2026-08-22 • via Nuitee
F
Fabrice • solo_traveller • fr
8
On y retournera sans hésiter
Pros:

Nous avons choisi cet hôtel pour les chambres au calme côté rivière. Peu d'hôtels à Kuching échappent au bruit infernal de la circulation.
L'hôtel a un peu vieilli mais offre toujours de très bonnes prestations. Très grande chambre, literie exceptionnelle, choix fermeté des oreillers, buffet du petit déjeuner varié...

Cons:

Les traces de moisissure dans la salle de bains (ventilation insuffisante !). L'air conditionné qui se met en route lorsqu'on n'est pas dans la chambre.

2026-08-17 • via Nuitee
A
Ann anak • couple • my
10
Great restful sleep, good channels, even better food!
Pros:

The room, the beds, the pillows. The breakfast is the best!

Cons:

Too far from lift

2026-08-11 • via Nuitee
W
Wan • solo_traveller • my
8
Pros:

Location is superb

Cons:

Small gymnasium
Old furniture/ toilet
Bath tube not functioning well need to call technician to correct it.

2026-08-09 • via Nuitee
C
Chris • solo_traveller • my
9
2026-08-04 • via Nuitee
Z
ZALEHA • solo_traveller • my
7
Pros:

Location

Cons:

Staff at conceige not helpful with luggage after checking out

2026-07-23 • via Nuitee
T
Thomas • solo_traveller • nz
10
A memorable 3 day stay with superb service
Pros:

Wonderful location on the riverbank, superb room with great views and a truly amazing staff. thank you so much to the person who arranged our upgrade.

Cons:

Absolutely nothing.

2026-07-21 • via Nuitee
M
Melvin Jay • solo_traveller • my
7
2026-07-17 • via Nuitee
Y
Yap • solo_traveller • my
6
2026-07-14 • via Nuitee