Best Western Plus Elgin - Chicago

Hotels
•
Best Western Plus
8.3 (912 reviews)
2175 Marriott Dr , West Dundee , us
+1 847-429-0300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Clean property
Friendly staff
Good amenities available
Cons:
Room too cold
Limited breakfast options
Charging issues with card

Categories

Cleanliness
8.3
The cleanliness of the property was praised, indicating good standards.
Service
8.8
The staff was described as friendly, contributing positively to the service experience.
Location
8.3
The location was convenient for plans, although there were concerns about proximity to gas stations.
Room Quality
7.8
The room was mentioned as freezing cold upon arrival, negatively impacting quality.
Amenities
8.8
The availability of coffee, tea, and water was appreciated.
Value for Money
8.8
While the pricing issues were noted, overall value perception remains strong.
Food and Beverage
7.3
Breakfast was limited and did not meet expectations, affecting this score.
Overall Experience
8.3
Despite some issues, the overall experience was generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:06

Property Description

Convenient Location
Sonesta Select Chicago Elgin West Dundee is ideally situated just a 10-minute drive from Sears Centre Arena, making it the perfect choice for travelers attending events at the arena.

Comfortable Accommodations
Relax in our guest rooms featuring a spacious seating area, work desk, and modern amenities such as Cable TV with HBO, free internet access, and premium movie options for your entertainment.

On-Site Dining and Facilities
Indulge in delicious meals at The Bistro, offering breakfast and dinner daily, along with evening cocktails and Starbucks beverages. Take advantage of our indoor pool, fitness center, business center, laundry facilities, and 24-hour market for all your needs.

Book your stay at Sonesta Select Chicago Elgin West Dundee for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A general deposit can cover potential damages or additional charges a guest my incur during their stay, and is usually refundable in part or in full.

This property have 4 EV Chargers.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 912 reviews
Cleanliness: 8.3
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 8.3
M
Megan • couple • us
10
Pros:

Great staff at the check in, the coffee machine in the lobby was incredible, and the room was so comfortable!

2026-08-10 • via Nuitee
L
Lauren • solo_traveller • us
10
2026-08-06 • via Nuitee
L
Laura • family_with_children • us
1
2026-08-03 • via Nuitee
C
Chante • couple • us
5
2026-08-02 • via Nuitee
J
Jeamya • couple • us
9
2026-08-02 • via Nuitee
B
Brandy • solo_traveller • us
10
2026-08-02 • via Nuitee
K
KIM • extended_group • kr
10
2026-07-23 • via Nuitee
M
Miguel • extended_group • sv
10
It was a great
Pros:

It was very clean! The amenities were excellent and the staff very kindly

Cons:

No comments

2026-07-23 • via Nuitee
1
166johannk • Business • Rahden, North Rhine-Westphalia
8
Nice room, nice and helpful staff
Pros:

Nice clean room, fully equipped, comfortable beds, good breakfast, very nice and helpful staff, especially Khushi and her colleague at the front desk. Coffee and cold drinks are available the whole day. Only for one thing I felt sorry, all the dishes (paper plate and cup, plastic cutlery) are to cast away after one-time use.

2026-07-20 • via Tripadvisor
M
Mike • solo_traveller • us
8
Stay was good will stay here again
Pros:

Hotel was clean inside and out.

Cons:

Walls were a little thin / heard people talking in next room at times

2026-07-19 • via Nuitee
B
Brittany • family_with_children • us
9
2026-07-15 • via Nuitee
S
Safiulla • family_with_children • us
9
Wonderful stay and amazing staff.
Pros:

The property was clean - regular housekeeping and concerns were addressed timely.

Cons:

Tough to find parking spot at night, especially on weekend.

2026-07-15 • via Nuitee
C
Charles • family_with_children • us
10
2026-07-13 • via Nuitee
D
David • solo_traveller • us
8
2026-07-13 • via Nuitee
R
Ralph • solo_traveller • us
10
2026-07-12 • via Nuitee
H
Hemauer • solo_traveller • us
10
Pros:

Best nights sleep ever, definitely be staying here in the near future.

2026-07-11 • via Nuitee
A
Alexandre • extended_group • fr
10
2026-07-11 • via Nuitee
G
GUO • couple • ca
9
Pros:

Everything.

Cons:

Breakfast could be better.

2026-07-10 • via Nuitee
D
Dionjonae • solo_traveller • us
10
SATISFACTORY
Pros:

The staff The breakfast The clean rooms everything

Cons:

No hot tub in the pool area that's about it

2026-07-07 • via Nuitee
R
Ronald • solo_traveller • us
10
Quiet, clean,good staff
Pros:

Good choice of food

Cons:

N/a

2026-07-05 • via Nuitee