Courtyard Chicago St. Charles

Hotels
Courtyard by Marriott
8 (215 reviews)
700 Courtyard Drive , Saint Charles , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean hotel
Cons:
High fees
Amenities not up to standard

Categories

Cleanliness
7.83
Some minor cleanliness issues reported, like dirty shower and couch stains.
Service
9.3
Staff mentioned as very friendly and helpful across multiple reviews.
Location
9.34
Positive remarks about the good location near restaurants and bars.
Room Quality
8.29
Overall room quality seen as clean but with some outdated elements.
Amenities
6.82
Amenities issues noted such as broken fitness center TV and high fees.
Value for Money
6.28
Review mentions high fees and poor value, particularly regarding amenity charges.
Food and Beverage
7.33
No specific comments, but bar and restaurant closures noted.
Overall Experience
8.8
Overall a favorable experience with recommendations to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Convenient Location and Modern Amenities
Located in St. Charles, just 3 miles from the Fox River, the Courtyard Chicago St. Charles offers a perfect blend of convenience and comfort. The hotel boasts an indoor heated pool and spacious rooms with flat-screen TVs and cable channels.

Delightful Dining Options
Start your day with a freshly cooked breakfast at the Bistro restaurant, and end it with a delicious dinner service and full bar. The culinary experience at the Courtyard Chicago St. Charles is sure to satisfy your taste buds.

Relaxation and Fitness
Unwind in the whirlpool or break a sweat at the 24-hour fitness center, equipped with free weights and cardiovascular machines. Whether you seek relaxation or a workout, this hotel has you covered.

Book your stay at the Courtyard Chicago St. Charles now for a memorable and enjoyable experience.

Important information:

There is a pet fee of USD 75 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 215 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 6.82
Value for Money: 6.28
Food and Beverage: 7.33
Overall Experience: 8.8
A
Anania solo_traveller us
10
2026-06-15 via Nuitee
H
HoosierTraveler60 Family Bloomington, Indiana
6
Pleasant hotel with terrible wi-fi
Pros:

Nice hotel with a few issues. The biggest was the wi-fi. Worst in a hotel I've stayed at recently. So slow that I had to use my phone hot spot. Second issue was the bathroom -- too small for 2 people. Third -- no microwave in the room. Fourth -- You hear the footsteps from the room above. Fifth -- two burned out light bulbs when we checked in (late) and no one available to replace them until the next afternoon. Otherwise, hotel was pleasant, staff friendly, breakfast bistro convenient, comfortable beds and pillows and a quiet location.

2026-06-14 via Tripadvisor
C
Carlos solo_traveller us
8
2026-06-11 via Nuitee
D
Desanie solo_traveller us
10
Pros:

I liked that I had a couch in the room and the Bistro with made to order meals. The staff was very nice too. The room was clean with a couch for added seating.
Thank you.

2026-05-27 via Nuitee
F
f220 Business Akron, Ohio
10
Overnight Stay
Pros:

Overnighted for a charter flight going out the next morning. Quiet stay, bed was a little firmer than I like, but I still slept very well. Had to leave before breakfast (not free) was an option.

I’d stay again. No complaints.

2026-05-14 via Tripadvisor
D
Drew couple us
8
2026-04-16 via Nuitee
C
Christina solo_traveller us
8
2026-04-14 via Nuitee
B
Birriel family_with_children us
7
Pros:

Rooms were comfortable.

Cons:

The location of the eatery is right in the lobby, booths and tables are right in front. Wanted get a drink before turning in but because the person called off they had nothing.

2026-03-23 via Nuitee
K
Katie couple us
7
2026-03-14 via Nuitee
S
Shannon couple us
10
2026-01-29 via Nuitee
B
Bever family_with_children us
7
2026-01-26 via Nuitee
R
Robert solo_traveller us
10
2026-01-19 via Nuitee
E
Eve family_with_children us
4
Our stay experience was mediocre and not worth the price.
Pros:

Location was central and convenient

Cons:

The pool was tiny and my child for the first time ever did not want to go in the pool! The faucet did not have hot water in our room. The hotel lobby fire was not working so it didn’t feel cozy. Most importantly, my husband and child suffered with their asthma the entire night. After a discussion the next morning with the front desk staff, I was told that the hotel allows pets on the 1st and 2nd floors. We were on the 2nd floor. My husband and child have severe reactions to pet dander and pet hair! Although the hotel rooms are probably cleaned regularly, the likelihood of there still being pet dander present is pretty high! Lastly the hotel room was over priced at $150/night. It’s the middle of winter, hotel almost empty and breakfast was not even included. I checked the price the day of and it was almost $50 cheaper ($101). This hotel experience was not worth the money!

2026-01-17 via Nuitee
M
M. solo_traveller us
9
Too expensive for little to no value.
Pros:

Everyone was nice

Cons:

Never got refunded for not using the amenities fee you charged me for. An extra $187 at check in was INSANE after paying $160+ just to book for one night.

2026-01-09 via Nuitee
C
CHIHHSUAN solo_traveller tw
9
2026-01-03 via Nuitee
E
Ednaliz solo_traveller pr
10
Exceptional place, kind staff, clean, quiet, great location.
Pros:

Flavor, price and kind staff

2025-11-10 via Nuitee
E
Ednaliz solo_traveller pr
10
2025-11-05 via Nuitee
S
smileysd Couples Illinois City, Illinois
10
Anniversary trip
Pros:

Last two days of the vacation. Near restaurants and bars. short drive to a casino. room was clean and friendly staff also.

2025-10-30 via Tripadvisor
P
Patti family_with_children us
8
2025-10-26 via Nuitee
L
Laura
6
Pros:

The front staff was very friendly and helpful. I was Very disappointed that bar and restaurant was not open over the weekend.

2025-09-30 via Nuitee