Courtyard Chicago St. Charles

Hotels
Courtyard by Marriott
8 (206 reviews)
700 Courtyard Drive , Saint Charles , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean hotel
Cons:
High fees
Amenities not up to standard

Categories

Cleanliness
7.83
Some minor cleanliness issues reported, like dirty shower and couch stains.
Service
9.3
Staff mentioned as very friendly and helpful across multiple reviews.
Location
9.34
Positive remarks about the good location near restaurants and bars.
Room Quality
8.29
Overall room quality seen as clean but with some outdated elements.
Amenities
6.82
Amenities issues noted such as broken fitness center TV and high fees.
Value for Money
6.28
Review mentions high fees and poor value, particularly regarding amenity charges.
Food and Beverage
7.33
No specific comments, but bar and restaurant closures noted.
Overall Experience
8.8
Overall a favorable experience with recommendations to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Convenient Location and Modern Amenities
Located in St. Charles, just 3 miles from the Fox River, the Courtyard Chicago St. Charles offers a perfect blend of convenience and comfort. The hotel boasts an indoor heated pool and spacious rooms with flat-screen TVs and cable channels.

Delightful Dining Options
Start your day with a freshly cooked breakfast at the Bistro restaurant, and end it with a delicious dinner service and full bar. The culinary experience at the Courtyard Chicago St. Charles is sure to satisfy your taste buds.

Relaxation and Fitness
Unwind in the whirlpool or break a sweat at the 24-hour fitness center, equipped with free weights and cardiovascular machines. Whether you seek relaxation or a workout, this hotel has you covered.

Book your stay at the Courtyard Chicago St. Charles now for a memorable and enjoyable experience.

Important information:

There is a pet fee of USD 75 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 206 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 6.82
Value for Money: 6.28
Food and Beverage: 7.33
Overall Experience: 8.8
D
Drew couple us
8
2026-04-16 via Nuitee
C
Christina solo_traveller us
8
2026-04-14 via Nuitee
B
Birriel family_with_children us
7
Pros:

Rooms were comfortable.

Cons:

The location of the eatery is right in the lobby, booths and tables are right in front. Wanted get a drink before turning in but because the person called off they had nothing.

2026-03-23 via Nuitee
K
Katie couple us
7
2026-03-14 via Nuitee
S
Shannon couple us
10
2026-01-29 via Nuitee
B
Bever family_with_children us
7
2026-01-26 via Nuitee
R
Robert solo_traveller us
10
2026-01-19 via Nuitee
E
Eve family_with_children us
4
Our stay experience was mediocre and not worth the price.
Pros:

Location was central and convenient

Cons:

The pool was tiny and my child for the first time ever did not want to go in the pool! The faucet did not have hot water in our room. The hotel lobby fire was not working so it didn’t feel cozy. Most importantly, my husband and child suffered with their asthma the entire night. After a discussion the next morning with the front desk staff, I was told that the hotel allows pets on the 1st and 2nd floors. We were on the 2nd floor. My husband and child have severe reactions to pet dander and pet hair! Although the hotel rooms are probably cleaned regularly, the likelihood of there still being pet dander present is pretty high! Lastly the hotel room was over priced at $150/night. It’s the middle of winter, hotel almost empty and breakfast was not even included. I checked the price the day of and it was almost $50 cheaper ($101). This hotel experience was not worth the money!

2026-01-17 via Nuitee
M
M. solo_traveller us
9
Too expensive for little to no value.
Pros:

Everyone was nice

Cons:

Never got refunded for not using the amenities fee you charged me for. An extra $187 at check in was INSANE after paying $160+ just to book for one night.

2026-01-09 via Nuitee
C
CHIHHSUAN solo_traveller tw
9
2026-01-03 via Nuitee
E
Ednaliz solo_traveller pr
10
Exceptional place, kind staff, clean, quiet, great location.
Pros:

Flavor, price and kind staff

2025-11-10 via Nuitee
E
Ednaliz solo_traveller pr
10
2025-11-05 via Nuitee
S
smileysd Couples Illinois City, Illinois
10
Anniversary trip
Pros:

Last two days of the vacation. Near restaurants and bars. short drive to a casino. room was clean and friendly staff also.

2025-10-30 via Tripadvisor
P
Patti family_with_children us
8
2025-10-26 via Nuitee
L
Laura
6
Pros:

The front staff was very friendly and helpful. I was Very disappointed that bar and restaurant was not open over the weekend.

2025-09-30 via Nuitee
M
Marly partner
8
Pros:

Good location. Freindly staff. Their elevator was pretty slow but we were on the 2nd floor so it wasnt too much of a hastle to take it. The room was clean for the most part (some minor stains on the couch). the Water took a minute or two to heat up and bathroom felt a little outdated but the bed was very comfy. AC worked well. A pleasant place for my 1 night stay!

2025-09-14 via Nuitee
A
Azucena
10
Pros:

Everything was excellent

2025-09-02 via Nuitee
O
Olivia solo_traveller us
8
Had a great stay. Would recommend this place to anyone traveling in the area
Pros:

Professional & flexible

2025-08-29 via Nuitee
D
Debra L
8
Pros:

The hotel was very clean and quiet and the front desk staff were very nice and helpful.

2025-08-22 via Nuitee
R
Robert couple us
10
Nice location, hotel, and staff!
Pros:

N/A

Cons:

N/A

2025-08-18 via Nuitee