Sonesta Select Dallas Richardson

Hotels
Sonesta Hotels
8.4 (1305 reviews)
2191 North Greenville Avenue , Richardson , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Cons:
Room cleanliness issues
Breakfast not included

Categories

Cleanliness
7.93
Common areas were kept very clean, but there were issues with room cleanliness noted.
Service
9.4
Staff were exceptionally friendly and accommodating, enhancing overall experience.
Location
8.94
Convenient for short stays, but concerns were raised about the surrounding area.
Room Quality
7.39
Issues with room quality mentioned, including an uncomfortable mattress.
Amenities
8.42
Good facilities such as pool and fridge, but some amenities were not as expected.
Value for Money
8.88
Remarkable value for the quality received, especially for price.
Food and Beverage
7.43
Breakfast was available at an additional cost, which could be a downside.
Overall Experience
8.8
Overall, guests were satisfied with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:07

Property Description

Luxurious Amenities
Sonesta Select Dallas Richardson offers a range of upscale amenities including a seasonal outdoor swimming pool, fitness centre, and a sun terrace for guests to enjoy during their stay.

Convenient Location
Conveniently located just 5.2 km from Historic Downtown Plano, guests have easy access to nearby attractions and entertainment options. The hotel is also within a reasonable distance from Mockingbird Station and Preston Center.

Modern Facilities
With a restaurant, business centre, and free WiFi throughout the property, Sonesta Select Dallas Richardson ensures that guests have everything they need for a comfortable and productive stay.

Experience the perfect blend of luxury and convenience at Sonesta Select Dallas Richardson. Book your stay now for an unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Starting from March 1st 2024: It's a $150 nonrefundable pet fee plus $15 extra per day for cleaning. Dogs are welcome (just one per room, please) if they're polite and well-behaved. We're setting a weight limit of 50lbs for our furry guests

Please note that there would be a $100 authorization on guest credit card upon check in.

The hotel is undergoing renovation from July 24th - October 2nd, 2024. Noisy Hours are 9am-6pm on weekdays and 10am-7pm on weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1305 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 8.8
P
pwilkers solo_traveller us
8
Value
Pros:

Value, location

Cons:

Unable to check in an hour early, disappointment. Hotel staff not as friendly as past times I have stayed at Sonesta

2026-04-08 via Nuitee
L
Lynn family_with_children us
10
Pros:

everything

Cons:

extending my stay.

2026-04-07 via Nuitee
K
Kawana solo_traveller us
8
2026-04-05 via Nuitee
L
Lemuel solo_traveller us
10
I would always pick this location because its a hidden gem in the area!
Pros:

The Staff and location is perfect!

Cons:

The Wifi was weak this time but not a deal breaker!

2026-04-04 via Nuitee
W
Wilson couple us
10
2026-04-02 via Nuitee
R
Rosa couple us
10
Pros:

Nice and comfy I would stay again staff was friendly

2026-04-02 via Nuitee
R
Rosa solo_traveller us
10
2026-03-29 via Nuitee
S
Sara solo_traveller us
5
2026-03-24 via Nuitee
A
Ahmed couple us
1
2026-03-23 via Nuitee
M
Martina family_with_children it
8
2026-03-22 via Nuitee
L
Ledesma solo_traveller us
5
2026-03-21 via Nuitee
D
Dawson couple us
10
The property keep up with every holiday very inviting environment
Pros:

Customer service was very helpful

Cons:

The property didn’t have Lifetime or Hallmark on their tv programs.

2026-03-19 via Nuitee
M
Mikiya couple us
8
2026-03-16 via Nuitee
L
Lemuel couple us
10
Staff is wonderful and always willing to help!
Pros:

New and kept always kept clean!

Cons:

N/A

2026-03-15 via Nuitee
R
Rebecca couple us
10
2026-03-10 via Nuitee
C
Carlton (Marshall) solo_traveller us
10
Pros:

The staff was awesome
The property was well kept
The rooms were clean
The manager was a true leader

2026-03-02 via Nuitee
K
Kelly couple us
10
2026-02-27 via Nuitee
R
Robert couple us
8
I would stay again, room was comfy - bed was nice with a nice size tv in the room.
Cons:

Bathroom seemed dated, but overall the stay was good. The elevator seemed to need maintenance.

2026-02-25 via Nuitee
M
Mohammed Ayoob family_with_children in
10
2026-02-12 via Nuitee
M
Mohammed Asrar Ahmed family_with_children in
10
Pros:

Cleanliness and smooth check in

Cons:

Nothing

2026-02-08 via Nuitee